New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1256)

  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 3 Mar 2022

    Amazing help with shower issue

    I contacted New Canadian Drain and plumbing about some issues that I had with my shower. They were so polite and friendly and sent a technician quickly to my home. Winford was such a kind person and tried his best to explain that I need to replace the faucet for my shower/ bath combo. He was so dedicated to his work and ensured that he completed the work in one day even though it was already quite late in the day just so I would not have to wait until the next day to finish it. I appreciate Winford caring so much about his work and his customers that he would not leave half way through the work. Thank you Winford and New Canadian Drain and Plumbing.

    Answer from pro:

    We are pleased to hear that you were satisfied with Winford's efficient workmanship and dedication. Our team of dedicated staff work hard to ensure that we deliver the quality services that our customers deserve, and it is rewarding for our staff when we receive great feedback such as yours. We hope that you keep us in mind for any future drain or plumbing needs. Thank you, from our team at New Canadian Drain & Plumbing.

    Reply created 4 Mar 2022
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 2 Mar 2022

    Clogged Sink

    I had a badly clogged sink and Danny showed up to save the day. He was very nice and polite and had the problem fixed in no time along with some suggestions like replacing the closed trap with one that has a removable drain cap. There was no shortage of conversation as were both from Croatia which was a nice surprise!

    Answer from pro:

    Our team of dedicated staff work hard to ensure that we deliver the quality services that our customers deserve, and it is rewarding for our staff when we receive great feedback such as yours. Thank you, from our team at New Canadian Drain & Plumbing.

    Reply created 22 Mar 2022
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 2 Mar 2022

    Pipe in Ceiling

    Danny the plumber came to my house for a broken pipe in the ceiling. He called his boss and his boss gave a great reasonable price. I'm very impressed with the workman ship and communication level between the boss and his employee. The company is very professional. I highly recommend.

    Answer from pro:

    We are pleased to hear that you were satisfied with Dane's efficient workmanship and dedication. Our team of dedicated staff work hard to ensure that we deliver the quality services that our customers deserve, and it is rewarding for our staff when we receive great feedback such as yours. Thank you, from our team at New Canadian Drain & Plumbing.

    Reply created 3 Mar 2022
  • Review from Lori Bonham
    Rating: 5 out of 5
    Review left on 1 Mar 2022

    Bath spigot repair/replacement, new faucet

    New Canadian has a big team and has always been able to dispatch someone at a convenient time. This last call involved having them repair/replace something I could no longer get a $120 replacement DIY part from Moen and do myself. While their plumber was here I asked him about a constantly dripping tap that Moen had sent the incorrect cartridges for. He replaced the tap with a basic, durable hotel quality Moen one and the issue was solved. It might have been less expensive to supply my own but overall it was convenient and limited how much running around I had to do.

    Answer from pro:

    Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with our efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care

    Reply created 1 Mar 2022
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 23 Feb 2022

    Mixing valve

    I had challenges with my mixing valve. New Canadian was able to respond and fix the problem within 1.5 hours. Outstanding and very friendly service.

    Answer from pro:

    We are happy to hear that we lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime.

    Reply created 24 Feb 2022
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 23 Feb 2022

    Amazing service

    Was 9 am and had an emergency, bloke came and sorted it out immediately. Would recommend again. The guy Danny was great.

    Answer from pro:

    Thank you for choosing New Canadian Drain & Plumbing as your plumbing service provider and we look forward to your continued business with us.

    Reply created 23 Feb 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2022

    Unclogged Kitchen Drain

    Winford was friendly and professional. He got the job done and cleaned up within an hour.

    Answer from pro:

    We are happy to hear that Winford lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime.

    Reply created 22 Mar 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Feb 2022

    Unclogged Drain on Kitchen

    We had Danny come by to fix a clogged drain in our kitchen. He was super nice and professional and fix the drain in no time! Would definitely recommend.

    Answer from pro:

    Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with Dane's efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs.

    Reply created 7 Feb 2022
  • Review from Silvia Vlad
    Rating: 5 out of 5
    Review left on 27 Jan 2022

    isolation valve installation

    Our outside hose line did not have an indoor isolation valve, so we worried it would freeze in really cold temperatures. We also wanted an automatic isolation valve installed on the main line, to work with our leak detection sensors. Tony came out to give us a quote, and installed the two valves the same day. We did have to do some coordination with the main office, and Tony had to step out to get a missing fitting, but all told we're happy with the experience and the results.

    Answer from pro:

    Thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again in the near future.

    Reply created 27 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jan 2022

    Stack replacement - emergency call out

    A backed up stack and waste flowing into the bath tub — that was our house warming gift the night we moved in. Thank goodness for New Canadian Drain and Plumbing which was the only emergency plumbing service to answer my cry for help late on a Saturday night. Edita was calm and reassuring and told me that a plumber would be with me in the morning. Danny was at our place first thing on Sunday and worked hard to pinpoint the source of the blockage —which turned out to be ice that had built up because of poor flow in the deteriorating iron pipe. The only viable long term solution was to replace the entire length of the old iron stack. Peace of mind doesn’t come cheap, but the professionalism, hard work and skill of Danny and the other three plumbers who did the work made the pill much easier to swallow! They worked tirelessly for about 10 hours straight to make sure the work was finished in one day. Highly recommended!

    Answer from pro:

    Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with Dane's efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care.

    Reply created 25 Jan 2022
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