New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1256)

  • Review from Clark V
    Rating: 5 out of 5
    Review left on 13 May 2010

    Removal of galvanized pipe

    I called at 4:30 one afternoon to get an estimate and was told that someone would be by around 5. At 5, Khem arrived and we discussed the option for replacing the galvanized pipe and running a faucet to the exterior of the house for a hose hook-up. He gave me a quote after we talked about his recommendations. I felt very comfortable with his suggestions and his quote. He started the next day and was all cleaned up before I got home. Work looks great, was done quickly, for a good price, and Khem was very friendly and helpful. In under 24 Hours I had an estimate, a thorough explanation, and the work was 100% and cleaned up! As a sidenote - They did not charge for an estimate, which it seems many plumbers do. Before I called New Canadian, I called the group who were listed above them on Homestars. The receptionist was fairly unpleasant and was shocked that I wouldn't pay for an estimate. I'm not a plumbing expert, so I didn't want to have someone come start working based on my own assessment.

    Answer from pro:

    Hi CV, we would like to thank you for sharing your positive experience with others. We are very proud to know that you are satisfied with our workmanship and professionalism and that you trusted in our team of highly qualified technicians to get the job done right. should the need arise, please let your family and friends know about the great work that we do and we look forward to your continuing business. Until next time, take care.

    Reply created 17 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 May 2010

    Kitchen drain pipe replaced

    I found a big leakage under my kitchen sink my first thought was my sink overflowed and flooded. When the plumber came from new Canadian drain and plumbing he noticed some my pipe was rotten and rusted out. He installed the new plastic style pipe and after that he did an inspection on all my house to see if my plumbing was in order. It was a good experience dealing this company!

    Answer from pro:

    Hi Howard, thank you for taking the time to share your positive experience. We are exremely pleased to know that you are satisfied with our services. Should the need arise, please feel free to utilize our services again and let your friends and family know that we are available 24/7 to assist with any plumbing or drain problem. Once again, thank you Howard, for choosing New Canadian Drain & Plumbing and we look forward to working with you again, take care.

    Reply created 13 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2010

    Drain replacment

    After this last rain we had on the weekend I began to smell sewer gasses coming from the basement. I then searched online for a good company I found new Canadian drain & plumbing, there knowledgeable website caught my eye and they responded quickly to my phone call. When they came to my house they discovered the clay tiles were collapsed on the outside. They replaced my pipes and installed new plastic. Very good and hard working company, I am a satisfied customer.

    Answer from pro:

    Hi James, thank you for taking the time to post your review and for your positive feedback. We are very pleased to know that our website was eye-catching and helpful and that you are satisfied with our services. Should the need arise, please keep in mind that we are here to assist you, your family, and your friends with any future work or inquiry that you may have. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to working with you again. Until next time James, take care.

    Reply created 12 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2010

    sewage backup into laundry room and basement

    We had sewage backup into our laundry room and basement. Stephen was here 1 hour after calling and had a crew working all day on a new drain. With a complimentary camera scope, Stephen found that roots of a removed city tree caused the problem and had a crew working to solve the problem all day on a Saturday. The gentlemen were very kind, hardworking and mindful of our kids and cats. Excellent service.

    Answer from pro:

    Hi Debbie, thank you for taking the time out of your busy schedule to share your positive experience with others. We are extremely pleased to know that you are satisfied with our immediate response time, workmanship and consideration. Should the need arise, please feel free to utilize our services again. Once again, thank you Debbie for choosing New Canadian Drain & Plumbing and we look forward to your continuing business, take care.

    Reply created 12 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2010

    Toilet replaced

    My toilet in the master bedroom wasn’t flushing properly for over one week it just wasn't flushing right. I called New Canadian Drain and Plumbing a technician came and snaked my toilet and it didn’t unclog, there was a piece of plastic stuck in the toilet and it was impossible to remove even though he tried for hours. So I agreed to have a new toilet installed. I am impressed with this technician, he is a hard working man. From now on I will be their customer!

    Answer from pro:

    Hi Ricky, thank you for taking the time to post your review. We are very pleased to know that you are satisfied with our workmanship and professionalism and that you will continue to utilize our services. Please feel free to also refer our 24 hour emergency services to your friends and family. Once again, thank you, Ricky, for choosing New Canadian Drain & Plumbing and we look forward to working with you again. Until next time, take care.

    Reply created 10 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2010

    Fixed my kitchen sink.

    I called a company to fix my kitchen sink. I waited for this guy for over 3 hours and he never showed up what a waste of my time. Then I called New Canadian Drain & Plumbing and made an appointment with them to come very early in the morning before I had to go to work, they came and fixed the problem on time. I am happy to say they are organized and they know what they are doing!

    Answer from pro:

    Hi Jacob, thank you for taking the time to post your review and share your positive experience. We are very pleased to know that you are satisfied with our workmanship and professionalism. Please keep in mind that we are available, 24/7, to assist you, your friends and your family with any future work or inquiry that you may have. Once again, thank you Jacob, for choosing New Canadian Drain & Plumbing as your #1 drain/plumbing service provider and we look forward to your continuing business. Until next time, take care.

    Reply created 7 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2010

    clearing root blockages and installing new underground drainage pipes

    Fast reliable response and service for big job indoors and out to deal with drain blockage. Digging outdoors and in basement: clearning, then installing of new plastic pipes. Good reliable service, honesty, hard work, on time, responsive to all concerns, job done well.

    Answer from pro:

    Hi Heather, thank you for taking the time out of your busy schedule to share your positive experience. We are very pleased to know that you are sastisfied with our workmanship and dedication. Please feel free to utilize our services again or refer our services to your friends and family and we look forward to working with you again. once again, thank you for choosing New canadian Drain & Plumbing and until next time Heather, take care.

    Reply created 6 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2010

    Kitchen renovation, installation of dishwasher, new air pipe, drain

    I had a positive experience with Canadian Plumbing. This is the second time I have used them and will contiunue to in the future. Both times the plumber was on time, gave a complete estimate prior to starting the work, and the work was completed with a guarantee. Very professional company and wonderful staff.

    Answer from pro:

    Hi Ljubica, thank you for taking the time to post your review. We greatly appreciate the feedback and are pleased to know that you are satisfied with the service that you received from us, from start to finish. Should the need arise, please keep in mind that we are here to assist you, 24/7, with any future work or inquiry that you may have. Once again, thank you Heather and we look forward to working with you again, take care.

    Reply created 6 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 May 2010

    Sub pump and weeping tile installation.

    New Canadian Drain & Pluming installed weeping tiles and a sub-pump in my basement. My house was built not to far from the lake and my basement would always have moisture that create mold. I noticed after the job was done my basement is completely dry and clean. This company solved my problem and I will always recommend them to people that need there help!

    Answer from pro:

    Hi Charly, Thank you for taking the time to share your positive experience. We are extremely proud to know that you are satisfied with our services and that we were able to resolve your problem. Should the need arise, please keep in mind that we will continue to be here to assist you with any future work or inquiry that you may have. Once again Charly, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to working with you again. Until next time, take care.

    Reply created 6 May 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 May 2010

    Drain replace

    Work was done in front of my garden by New Canadian drain and plumbing. The drain pipe was replaced because of roots, they fixed everything right and they provided me with good service. They cleaned up my front yard so well that there isn’t any sign of any work having been done!

    Answer from pro:

    Hi Dorothy, thank you for taking the time to share your positive experience with others. We are extremely pleased to know that you are satisfied with our workmanship and cleanliness. Our team of highly qualified technicians go to great lengths to provide top of the line services so it is always rewarding when their hard work and dedication is acknowledged by our valuable customers. Please keep in mind that we are here to assist you, 24/7, with any future work or inquiry that you may have. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to working with you again, take care.

    Reply created 4 May 2010
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