New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1256)

  • Review from Jeff
    Rating: 5 out of 5
    Review left on 17 Feb 2010

    Kitchen faucet/valve replacement

    I've had several plumbers in the past who have been from the "charge lots, do the minimum" school of plumbing. Not this company. My technician, Khem [last name removed --Ed], treated my job like it was his own house. He was patient, friendly, and took the time to do the job right. We hit several roadblocks, the last of which pushed the job into a 2 day affair. Khem went beyond the call of duty and came up with a very creative solution to what I thought was a big problem. The result is that not only did he fix my problem but my kitchen plumbing is actually much more efficient and easier to use now. During all of this Khem remained friendly and eager to explain exactly what he was doing. I won't hesitate to use this company again.

    Answer from pro:

    Hi Jeff, Thank you for taking the time to share your positive experience. It is very rewarding to our team when their hard work and dedication is recognized by their valuable customers. All of our technicians continuously display outstanding workmanship and customer service and we are so pleased to know that Khem went above and beyond to resolve your plumbing problem and that you are satisfied with our services. We look forward to your continuing business, Jeff, and please don't hesitate to let your family and friends know about the amazing work that we do. Until next time, take care!

    Reply created 19 Feb 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2010

    Fixing kitchen sink

    I had a big mess on my kitchen floor so I had to call a plumber his name was Khem he arrived in one hour and he was very patient and polite. After the pipe was fixed he cleaned everything up around my kitchen. I was left with a good impression about new Canadian company and especially Khem!

    Answer from pro:

    Hi Marsha27, thank you for your kind words and for choosing New Canadian Drain & Plumbing to meet your plumbing/drain needs. Khem, like all of our highly qualified technicians, are dedicated to delivering exceptional quality and customer service and we are very pleased to know that you are satisfied with our services and that we left a good impression on you. We thank you once again Marsha27 and we look forward to assisting you or anyone that you may know, with any plumbing/drain service that may be required. Until next time, take care.

    Reply created 19 Feb 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2010

    Fix water pressure

    I notice soil sinking in the front of my property and I was losing water pressure in the shower. I looked in the yellow pages and called new Canadian drain & plumbing company. They found out it was a old lead pipe that was leaking so they installed a new copper pipe inside an outside my basement. I am happy my water pressure is much better now, new Canadian is a very professional and experienced company.

    Answer from pro:

    Hi Jed, thank you for taking the time out of your busy schedule to share your positive experience with others. It is an honor for us that you chose our team of highly-experienced technicians to resolve your plumbing issues and we are pleased to know that you are satisfied with our services. Should the need arise, remember that you can always trust in New Canadian Drain & Plumbing as your #1 plumbing/drain service provider. Until next time Jed, take care.

    Reply created 22 Feb 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Feb 2010

    Bathtub installation

    I bought a new bathtub and called a plumbing company named New Canadian they gave me a good price and they removed the old bathtub and took it away. The two plumbers from New Canadian did an excellent and professional job.

    Answer from pro:

    Hi Norman, thank you for taking the time out of your busy schedule to share your comments. We are extremely pleased to know that you are satisfied with our workmanship as well as our affordable rates. Our technicians are continuously dedicated to delivering excellent quality and customer service and we thank you Norman for choosing New Canadian Drain & Plumbing as your drain/plumbing service provider, you can always count on us to get the job done right. Until next time, take care.

    Reply created 16 Feb 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Feb 2010

    Shower Unpluged

    I seen the water overflowing in shower and my husband tried plunging it with a plunger with no success. I then found new Canadian drain and plumbing on the internet. The plumber came and unplugged the drain. We are very happy with there service, we will recommend them to my family and friends!

    Answer from pro:

    Hi Linda, Thank you for taking the time to share your comments and for choosing our team of highly experienced technicians to resolve your plumbing issues. We are pleased to know that you are very satisfied with our services and we look forward to assisting you, your family and your friends with any drain or plumbing issues that you may have in the future. Remember that we are a 24 hour emergency service so you can always rely on us at any given time and day to get the job done. Once again, thank you Linda, take care.

    Reply created 15 Feb 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Feb 2010

    Broken drain

    New Canadian Drain & Plumbing did a big excavation job on my front yard to fix my broken drain. They work really hard in this cold weather. This company left me with a good impression and after the big mess in my front yard everything looks good again. My drain works fine now, I feel good and safe having these people work on my home.

    Answer from pro:

    Hi Jack, thank you for posting your review and sharing your positive experience with others. It is extremely rewarding when our hard work and dedication is recognized by our valuable customers. Our technicians endure any type of weather conditions to resolve drain/plumbing issues and the satisfaction we get is when we leave a lasting impression with our customers. We thank you once again Jack, for choosing New Canadian Drain & Plumbing as your #1 Plumbing/drain service provider and we look forward to your continuing business, take care.

    Reply created 15 Feb 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Feb 2010

    replace broken sewer pipe

    I am writing this email to say thank you, “New Canadian Drain & Plumbing Ltd”. I am happy that I choose your company to deal with my crises - sewer blockage resulting flood in my basement. I am grateful for the service provided by tree of your heroes: Rami Sehweil, and two Ukrainian guys Kiril and Leonid (sorry, i didn't ask for last names), and very impressed with professionalism, dedication and ethics of your employees. Thank you again for the great experience! Natalia Pozdniakova 416-481-4213

    Answer from pro:

    Hi Natalia, Thank you for taking the time to post your review. It was such a delight working with you. We are proud to know that you are satisfied with our services and with the professionalism and dedication of our team of highly experienced technicians. We value the relationship that we have with you, Natalia, and keep in mind that New Canadian Drain & Plumbing is the #1 drain/plumbing service provider that you can rely on to get the job done right. Once again, thank you and we look forward to assisting with with any future work or inquiry that you may have, take care.

    Reply created 12 Feb 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Feb 2010

    Caulking shower area

    I seen a leak in my shower. I called a plumbing company and they told me I would have brake the tile and install new pipes, that it will cost me big money. I decided to call new Canadian drain and plumbing to get a second opinion. They came and Caulked around my shower and to my surprise the leaked stop, I saved a lot of money. I would be glad to have them back any time to do work in my home!

    Answer from pro:

    Hi Henry, how are you? Thank you for posting your review. We are pleased to know that you are satisfied with our services. We, here at New Canadian Drain & Plumbing continue to cater to the needs of our valuable customers by providing 24 hour emergency services, quick response time and high quality services at affordable rates and it reflects through our customer's satisfaction, repeat-use and referrals. Once again, we thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again Henry. Feel free to call us anytime, take care.

    Reply created 11 Feb 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Feb 2010

    Sewer pipe

    Technician from New Canadian Drain & Plumbing found a chunk of roots in my sewer pipe outside. Next they brought a crew in which dug and fixed the sewer pipe. Everything is fixed and working fine. This crew was dedicated and worked very hard. Good Job!

    Answer from pro:

    Hi Sue, thank you for taking the time to post your review, it is very highly appreciated. We are glad to hear that you are satisfied with our services and that you no longer have any problems with roots in your sewer pipe. All of our technicians are dedicated to providing top of the line quality services and we thank you for choosing New Canadian Drain & Plumbing to meet your drain/plumbing service needs. We look forward to your continuing business Sue, take care.

    Reply created 11 Feb 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Feb 2010

    Water shut-off value in basement was leaking.

    Response time was less than 20 minutes! Frank was very professional and tidy, did a great job replacing the leaky value. I would highly recommend this company based on this experience.

    Answer from pro:

    Hi Trudy, Thank you for sharing your comments on the positive experience that you had with us. We are pleased to know that you are satisfied with our quick response time and efficient services. Frank, as well as all of our qualified technicians, are very considerate about maintaining a clean work area in the homes of our valuable customers and it is always rewarding when our hard work and dedication is recognized. We thank you for choosing New Canadian Drain & Plumbing as your plumbing/drain service provider and we look forward to your continuing business, Trudy. Take care.

    Reply created 11 Feb 2010
Get in touch