New Canadian Drain & Plumbing Ltd reviews (1256)

When water started backing up in our basement, we called New Canadian Plumbing immediately, having heard how good and reasonable they were. That was an understatement! The two men who came to do the work were astonishing. It was -30 and they had to pur hot water on the ground to dig. They worked for almost twelve hours straight in the cold and mud, working late into the night. And they got it done perfectly. They were extremely polite and even though I kept trying to offer them an opportunity to get warm or take a warm drink, they declined and just kept working.

I had a problem with my sewer system, It was running very slow in heavy rain. I called New Canadian Drain and Plumbing, a Drain Technician arrived on time. His name was Jocelyn. he walk me through my drain system. Explained to me in details what might be the issue. He then brought in his camera system to inspect the drain. I was able to see my main drain pipe. We located the problem which was tree roots had broken through the drain pipe and causing the water to back up. The technician gave me a reasonable price to repair that section of drain. The very next day the crew arrived on time as promised. Temperature was -20c (I never expected them to show up in these temperature). The job was done on time. The crew were very proffesional and they did their job on time. And the job site was as clean as before they arrived. I would recommend New Canadian Drain and Plumbing over any other company. This is the company I will be calling again for my plumbing needs.

After my contractor called one of the well-known national drain firms for an outrageous quote I had to get a second opinion. As it turned out my contractor was the instigator of the drain problem and New Canadian Drain & Plumbing came to my rescue at a MUCH better price. Often you feel taken advantage of in desperate circumstances with broken underground pipes because you can't see the source or cause of the leakage, but New Canadian Drain & Plumbing clearly showed the problems and fixed them quickly and as cost effectively as possible. I would certainly recommend them.

I had a leak in my main water line coming in from the city. I called New Canadian Drain and Plumbing and they arrived within the half hour. The technician (Jocelyn) was very polite and informative. We agreed to Upgrade the water line to 3/4" copper. The crew arrived early in the morning and did not stop working till the job was finished. They were very proffesional and hard working. At the end of the job it was as if they were never here. Very Clean. I would recommend New Canadian Drain and Plumbing without hesitation for any of your plumbing needs. Excellent job guys!!!

I have used Igor since he was installing water services for the city in a previous business. He is honest, reliable, quick to respond and if he gives a quotation he honours it. We are a property management company with 2500 apts. and he has dealt with collapsed drains, broken water mains, new construction etc. I recommend New Canadian without qualification.

We had a water back up in the dead of winter with all the snow and water. The drain technician did a careful "check" of the different drains. He determined the pipe breakdown in the front yard. He was thorough and careful. He explained carefully. Then the crew came. They worked very hard. They worked on New Years Eve and New Years Day because they knew we were unable to use the drains--and we had a huge pile of dirt on our parking pad. They were diligent, professional. They used our basement to do some of the gluing work and they were again considerate and diligent. they were entirely trustworthy. What a pleasure to work with guys like this!

In 2001, we purchased an older home in Leaside and (of course) had problems with the external trap and drain. A friend recommended New Canadian Plumbing and Drain and we were extremely happy with their services! Job was completed on schedule amd in a very professional manner. Will use again (in another home) if needed....

They really should take my vice grips away!!!! I tried to fix the drippy tap myself with my vice grips but I ended up making a mess. Frank was over when promised and fixed it even better than I expected!!!! He was so very nice and did a wonderful job!!! Hats off to Frank!

I have never met more diligent and hard working repairmen. We had extensive work done inside and outside to waterproof the foundation and replace damaged sewer lines and pipes that had caused significant flooding in the house. Vladimir was the principal plumber for the underground work and was extremely knowledgeable and careful, putting in long and difficult days cheerfully. He answered all of my questions so that I fully understood the extent of the work. When it came time to replace fixtures inside and repair small problems in bathrooms, I did not hesitate to call New Canadian Drain again. This time, they sent Yuri, who was also careful, knowledgeable and friendly. He arrived with every part that could possibly have been needed. I recommend New Canadian Drain without reservation.

My wife and I had just had our basement finished when we noticed water marks along a baseboard. Turned out we had a leak in the foundation wall. We panicked about how much this would cost to repair and how much damage would be done to our newly finished basement. After meeting with Jocelyn, our stress was gone. New Canadian came the very next day and repaired it all within 2 days! That is an amazing effort given the size of the project and all the obstacles they had to deal with such as gas lines, narrow work space (about 3ft between houses), our newly finished basement just to name a few! After it ws all done, the basement is dry and absolutely perfect. New Canadian were on time, fast, clean and efficient. GREAT JOB!!!!!