New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1256)

  • Review from Kam Bil
    Rating: 5 out of 5
    Review left on 21 Jan 2022

    Amazing service

    Called in for a toilet leak and replacement. Dani came for assessment and was very professional is getting the leakage resolved and swiftly arranging the replacement of the other toilet that came up in the conversation. Overall very satisfied with the service and the experience!

    Answer from pro:

    We are happy to hear that Dane lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime.

    Reply created 21 Jan 2022
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 18 Jan 2022

    House drain repair/restoration

    The shower and toilet in our basement were backing up. At the recommendation of an experienced friend, I called New Canadian Drain and Plumbing Ltd. late in the day on Jan. 2. Field manager Shendon arrived on time the next day. He put a snake/camera down the pipes (as far as they could go) and found breaks, leaks and a blocked pipe, all of which I could see. He quoted me a price on replacing the pipes, with the caution that it would be more if the damage went further along to the exterior front. He and his crew arrived first thing the next morning and began the big dig. Short version: the visible damage extended all the way out to beneath our front porch. Once that was clear, Shendon quoted on the extra work. I accepted and the crew started immediately. It was first-class work, imo, with at times five and six people working to get the job done quickly. This included drilling though the front foundation and digging down under the porch. They were all personable and doing their best to allow us a functioning drain system even while they worked. The job was complete after two and a half days. It was a brilliant performance, and I recommend them highly.

    Answer from pro:

    Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with Shendon's and our team's efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care.

    Reply created 19 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2022

    pipes broke

    My pipes burst in basement and they were hard to replace. Mark did a great job working under a difficult situation. And they came out during a blizzard! Thanks for the help.

    Answer from pro:

    Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with Mark’s knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again. Until next time, take care

    Reply created 18 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2022

    Major Drain Replacement in Basement

    Quick response to check problem and quote on how to resolve. She don explained in detail what was required. They started work the next day. He kept us upto date on everything they did. We were more than satisfied and as a plus he cleared snow in our driveway after the big snow storm. What a guy. What a company.

    Answer from pro:

    Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with our efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care.

    Reply created 18 Jan 2022
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 16 Jan 2022

    Pipe repair

    I had my pipes replaced because it bursted from the cold weather. I called a few plumbing companies and they were were all booked. When I called New Canadian Drain they came out right away and accessed the issue. The very next day Dane made the repairs. He was very polite and helpful. He provide excellent service and he cleaned up any mess.

    Answer from pro:

    We are happy to hear that Dane lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime.

    Reply created 18 Jan 2022
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 14 Jan 2022

    Plumbing in new bathroom addition

    I was in need of a new bathroom addition in my basement and this company was quick and precise with all things plumbing. They had knowledgeable answers to any questions i had. The price was reasonable and the worker named Dane came and was amazing! The customer service and overal experience with him was 10/10 and i would highly recommend to any one in need of top class plumbing work. I have had 0 issues with any of the work completed. Thanks Dane

    Answer from pro:

    Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with Dane's efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf.

    Reply created 17 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jan 2022

    Excellent Service Again

    Had a clogged sink, called and had someone out quickly, office called to say plumber on the way, Dane was on time, explained the issue, gave a quote, fixed it efficiently Will definitely use again

    Answer from pro:

    We are happy to hear that Dane lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime.

    Reply created 7 Jan 2022
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 6 Jan 2022

    Drain Clog Service

    I called in and the technician came within an hour. George was AMAZING to work with and fast! He ensured everything was taken care of properly and took the time. Would highly recommend!!

    Answer from pro:

    Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with George’s knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again. Until next time, take care :)

    Reply created 8 Jan 2022
  • Review from Sandy
    Rating: 5 out of 5
    Review left on 6 Jan 2022

    George - Clearing up a blocked bathroom sink

    New Canadian did an excellent job 8 years ago replacing all our plumbing. Since then we've hired them to replace the toilet at our rental property - again good, efficient work. And just yesterday George arrived (an hour after I called) to clear up a clog in our bathroom sink. He was friendly, got to work right away, and explained to us after the details of what he had done. He also took the time to explain the best Dos and Dont's of keeping our bathroom sink clog free and was happy to answer the same question more than once. Excellent service (as usual). New Canadian is our 'go to' plumbers for any job, whether large or small. Thanks George!

    Answer from pro:

    Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with George efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care

    Reply created 7 Jan 2022
  • Review from Joyce Kraay
    Rating: 5 out of 5
    Review left on 26 Dec 2021

    Plumbing

    Winford and Habib spent a full day (9am -7pm) replacing the original plumbing from the 2nd floor bathroom because of leaking. They needed to remove plaster both in the living below and bedroom behind the bathroom to chess the job. Everything was covered up to protect it from the dust and when they finished the job, they cleaned up as best they could. Throughout the day, they never stopped, not even for lunch just so that they could finish the job. I was really impressed with how hard they work and yet they were very pleasant to have in the house. Even the insurance adjuster commented on the quality of work and how impressed he was by how the job had been completed with minimal damage. This is the second time I have used New Canadian (for two different jobs) and I would hire them again. Thanks Winford and Habib.

    Answer from pro:

    Our team of dedicated staff work hard to ensure that we deliver the quality services that our customers deserve, and it is rewarding for our staff when we receive great feedback such as yours. It was a pleasure working with you Joyce and we hope that you keep us in mind for any future drain or plumbing needs. Thank you, from our team at New Canadian Drain & Plumbing.

    Reply created 6 Jan 2022