New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1256)

  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 28 Sep 2020

    Water tank removal

    Mark was friendly, he arrived on time and was very professional. He assed the issue and listened to our concerns and answered all of our questions. Mark completed the job quickly and we are very happy with his service.

    Answer from pro:

    Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with Mark’s knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again. Stay safe and Well, New Canadian Drain and Plumbing 416-651-2990

    Reply created 29 Sep 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Sep 2020

    Repair bathtub and shower faucets

    We called at 10:00 in the morning for the repair job and Habib arrived at noon. Assessed the work project and gave a free quote for the job. If you're not satisfied with the quote no cost involved. We were very satisfied with his work and the care he took in completing it. He even had to find a replacement part off site for our older faucet. He was very courteous and explained the work he had done. Would certainly use this company again.

    Answer from pro:

    Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with Habib's knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again. Stay safe and Well, New Canadian Drain and Plumbing 416-651-2990

    Reply created 25 Sep 2020
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 16 Sep 2020

    Replacing drain pipe

    Response to call timely and speedy service. The plumber came the same day and was ready to tackle an excavate and pipe replacement the next day. He was focus and got the job done in one day. Very satisfied with their performance and efficiency.

    Answer from pro:

    Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with our efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care Stay safe and well, New Canadian Drain and Plumbing 416-651-2990

    Reply created 17 Sep 2020
  • Review from Greg Turko
    Rating: 5 out of 5
    Review left on 5 Sep 2020

    Toilet Snaking

    I called New Canadian Drain and Plumbing and, within 30 minutes, Esteban has arrived. Shortly thereafter he had resolved the problem and, at his own initiative also fixed another small but nagging problem. He was very professional, skilled and personable. We have used New Canadian in the past and will continue to do so in the future. I have also recommended this business to friends and neighbours. I had just come home from hospital after knee surgery so I greatly appreciated the quick and efficient service. Thank you Esteban and New Canadian, Greg

    Answer from pro:

    Hello Greg, Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with Estebans efficient workmanship and dedication. We look forward to your continued business in the future and appreciate the recommendations made on our behalf. Stay safe and Well, New Canadian Drain and Plumbing 416-651-2990

    Reply created 8 Sep 2020
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 3 Sep 2020

    Toilet Replacement

    I called yesterday to get my toilet replaced and New Canadian Drain and Plumbing were the only ones who were available immediately. I booked my appointment for the next day and Marc showed up. He was extremely friendly and had a great sense of humour. However, the price was slightly expensive.

    Answer from pro:

    Thank you for sharing your experience with fellow homeowners. We are happy to hear that you are satisfied with the workmanship and efficiency that Mark provided. Please do not hesitate to contact the office for any future inquiries and we will be happy to assist. Stay safe and well, New Canadian Drain and Plumbing 416-651-2990

    Reply created 4 Sep 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Aug 2020

    Fixing the kitchen leaks under the sink that came from two different places

    I called the same company I used a while ago to fix the basement washroom I called them because I still remember the good job that Mark did. So the company sent him to me today and as usual he did a fantastic job. I like Mark because he is honest,respectful, and concentrating of doing a good job Thank you Mark I will never hesitate to call him again when needed Joseph

    Answer from pro:

    Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with Mark’s knowledge and expertise. We look forward to your continued business.Thank you for choosing New Canadian Drain and Plumbing. Stay safe and well, and until next time, New Canadian Drain and Plumbing Ltd. 416-651-2990

    Reply created 27 Aug 2020
  • Review from Matt Pellar
    Rating: 5 out of 5
    Review left on 25 Aug 2020

    Fixed Drain

    Sink and dishwasher clogged. Fast response, polite, friendly service from Marc. Will recommend. Sink and dishwasher work now, were very happy. Overall good experience. Will call if we need anything else.

    Answer from pro:

    We are happy to hear that Mark lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime. Stay safe and well, New Canadian Drain and Plumbing Ltd. 416-651-2990

    Reply created 26 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Aug 2020

    Plumbling

    Winford was amazing... he was on time...he had his marks on...he guided me to what was wrong with my toilet... I had a supply and install a new toilet... highly recommend...thanks again to the team...job well done

    Answer from pro:

    Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with Winford's knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again. Stay safe and well, New Canadian Drain and Plumbing Ltd 416-651-2990

    Reply created 26 Aug 2020
  • Review from Howie,
    Rating: 0 out of 5
    Review left on 18 Aug 2020

    Overcharged complaint

    Avoid this company, especially if you are a senior. Excessive charges compared with other plumbing companies. I was charged $872 for a tap and 2 shutoff valves installed in 1 hour. I later compared to several other local companies and got quotes of $315 with taxes. New Canadian Drain lumber Mark insisted a simple faucet would cost $520, then $450. Each shutoff value would cost $360. These parts can be bought at Canadian Tire for under $100. I wrote and complained but have not had any response.

    Answer from pro:

    We are sorry to hear that you feel as though you were over charged. We have gone over the invoice and our GPS record to confirm the service completed at your address. Our technician Mark was at your location for 2.5 hours with travel time. He had supplied and he installed a new kitchen faucet, he also supplied and installed for you 2 shutoff valves and 2 supply lines. He charged you $770.00 +HST and he provided you with upfront pricing. Mark ensured everything was in working condition before leaving. His over fifteen years of experience made you very happy after he completed his service. At New Canadian Drain and Plumbing we value our customers and work to provide high quality services. If you ever wish to use our services, we will be more than happy to assist you to address any of your plumbing needs by sending one of our professional plumbers.

    Reply created 20 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Aug 2020

    New Kitchen Faucet Installed, Repair

    Mark arrived right on the time I requested. He checked out the problem faucet and area and suggested various faucets and what the work would entail. Everything was done very well and the new faucet looks beautiful. Mark was courteous, friendly and very knowledgable about plumbing. I am pleased with the results. Thank you! Kathryn

    Answer from pro:

    Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with Mark’s knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again. Until next time, take care New Canadian Drain & Plumbing Ltd (416) 651-2990

    Reply created 17 Aug 2020
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