New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1295)

  • Review from Sandford Borins
    Rating: 5 out of 5
    Review left on 7 Jan 2018

    another main drain and backwater valve

    Like Luc a few weeks ago, we had a backed up drain. Iman came the day we called, diagnosed that the problem was due to tree roots blocking the drain, and his team came the next day to dig up about 6 feet of drain pipe inside the house, replace the pipe, and install the valve. This was done very efficiently the weekend before New Years. The work was done very cleanly and in addition they arranged the city inspector's visit right after New Years and provided the paperwork for applying to the city to pay the cost of the backwater valve. They did excellent work very quickly at a difficult time of the year. I would definitely recommend them.

    Answer from pro:

    Hi Sandford, We appreciate your feedback on our services and we are very proud to know that our team was able to remedy your drain issues during the holidays. Please feel free to contact us for any future drain or plumbing issues. Until next time, take care.

    Reply created 8 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jan 2018

    Frozen Pipes

    Our second bout with frozen pipes thanks to plumbing being on exterior wall of our house and this crazy deep freeze in Toronto and thankfully Ozan was able to unthaw yet again! We use New Canadian for all our plumbing needs and so far they've not let us down!

    Answer from pro:

    Hi Andrea, thank you for your feedback and we will pass on your comments to Ozan. Please feel free to call us anytime.

    Reply created 8 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jan 2018

    Bathroom Plumbing

    New Canadian Drain and Plumbing was very prompt in responding to my query, extremely fast in scheduling a plumber to attend at our home and was courteous, professional and efficient throughout the matter. I highly recommend their services and will not hesitate in using them again for all of our future needs.

    Answer from pro:

    Hi Paul, thank you for your feedback on our services and we look forward to your continuing business with us. Take care.

    Reply created 8 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2017

    blocked drain

    we called the company - they were very polite and efficient they sent lino the technician right away - he was polite and did a great job they put a snake down our sink since it was blocked and he got the filth out in ajiffy I really appreciate their services

    Answer from pro:

    Hi Nalia, we appreciate your feedback and would like to thank you for choosing New Canadian Drain & Plumbing as your go-to plumbers. Until next time, take care.

    Reply created 2 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Dec 2017

    clearing plugged bathroom sink

    Mike and Raymond came promptly and worked quickly and efficiently. We have an old sink and time will tell whether a problem recurs. But I can certainly recommend them to do this kind of job.

    Answer from pro:

    Hi Fraser, thank you for your feedback and we look forward to your continuing business. Until next time, take care.

    Reply created 29 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Dec 2017

    Mixing valve changed

    I called NCP on Dec 26 for a mixing valve installation. I tried to do it myself but unfortunately got stuck taking out the previous connections. Ozan came and figured out what needs to be done. Raymond came the next day and installed it promptly. There is a reason why I called NCP the second time - they are reliable.

    Answer from pro:

    Hello Dear Customer, we highly appreciate your feedback on our efficient workmanship and customer service. Please feel free to call us anytime for any future plumbing needs. Until next time, take care.

    Reply created 29 Dec 2017
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 23 Dec 2017

    Shower knob malfunction

    My shower knob malfunctioned and I was unable to turn off the water. I contacted New Canadian Drain and Plumbing and they sent over Seyed who arrived before 9am on a Saturday morning which was definitely unexpected. He was very knowledgeable and assured me that he would have my shower fixed in no time. He was very professional and courteous and I was very happy with the quality of his work. In addition to the work he performed, he also provided me with information on how to best maintain the shower knob to minimize wear and tear which was greatly appreciated. I would definitely use their services again and would recommend them to anyone.

    Answer from pro:

    Hi Dear Customer, thank you for your review. We are pleased to know that you are satisfied with the workmanship and expertise of our plumber Seyed. Please feel free to contact us anytime and we would appreciate any and all referrals that you make on our behalf. Until next time, take care.

    Reply created 27 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2017

    Very pleased !!

    We have used New Canadian Drain and Plumbing twice in the last few months and have been very pleased with the prompt and professional service. I called today for service and was told that within the hour a plumber would be at my house. Both times we had Raymond Wong and we would highly recommend him for any of your plumbing needs.

    Answer from pro:

    Hi Susan, thank you for your positive feedback and for your continuing business with us. Please feel free to call us anytime!

    Reply created 20 Dec 2017
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 4 out of 5
    Review left on 19 Dec 2017

    Kitchen plumbing

    New Canadians responded to my call within an hour. Raymond came and fixed the seriously clogged sink in an efficient manner. He checked to make sure there were no leaks. The drain is working perfectly.

    Answer from pro:

    Hi Dear Customer, we are very pleased to know that you are satisfied with our efficient workmanship and quick response times. Please feel free to contact us for any future plumbing needs. Until next time, take care.

    Reply created 20 Dec 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 18 Dec 2017

    clogged drain below downspout

    Raymond came promptly after my call. He quoted a price for camera inspection; I agreed and he proceeded. He found that debris in the drain could not be dislodged. He provided a rough estimate of cost for digging up and replacing drain tiles with new drain. Also he gave some hints on interim measures we could do. He was efficient, professional and competent.

    Answer from pro:

    Hi JT, we appreciate your feedback and look forward to your continuing business in the future. Thank you!!!

    Reply created 19 Dec 2017
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