New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1295)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2016

    Great Service

    My downstairs toilet was leaking a small amount of water onto the floor. I called New Canadian at 12:30 and made an appt for 4:00 the same day: fast! The plumber came, identified the problem, and fixed it rapidly. I am very satisfied.

    Answer from pro:

    Hi Bob, thank you for taking the time to share your thoughts and experience with fellow homeowners. We appreciate your feedback and we are very pleased to know that you are satisfied with our efficient workmanship and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continuing business. Until next time Bob, take care.

    Reply created 27 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2016

    Plumbing Repair

    We required the installation of a new shut off valve to the outdoor outlet and Ozan of New Canadian Plumbing was on time, prompt, courteous and professional. I would recommend New Canadian Plumbing to others and hire them again for my future plumbing challenges.

    Answer from pro:

    Hi Robert, thank you for taking the time to share your experience with others. We greatly appreciate your positive feedback and would like to thank you in advance for any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continuing business. Until next time Robert, take care.

    Reply created 17 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2016

    Drain pipe

    Peter came by and checked everything and discovered the problem quickly and then did a great repair job. I am very satisfies with the work and also how caring and responsible he was to keep the mess to a minimum and explain all the work clearly. Would call him again definitely.

    Answer from pro:

    Hi Lara, thank you for sharing your experience with fellow homeowners. We appreciate your feedback and we are very pleased to know that you are satisfied with our workmanship and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continuing business with us. Until next time Lara, take care.

    Reply created 17 Oct 2016
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 8 Oct 2016

    running toilet

    I called with a bathroom problem and within an hour Seyed was at my door. He fixed my problem and also took the time to help with another issue. He was very pleasant and efficient and I will certainly call again if \I need anything.

    Answer from pro:

    Hi Dear customer, thank you for your feedback on our services and we look forward to your continuing business. Until next time, take care.

    Reply created 10 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Oct 2016

    Shut off valve replacement

    I was in the middle of replacing my bathroom faucet when I realized that both the hot and cold shut off valves had stopped working. Replacing the valves required much more work than I could manage myself so I called New Canadian Plumbing and they came out shortly after I called. The plumber who attended was polite, friendly, and exceptionally professional. I hired New Canadian once before to replace my toilet and in both jobs, their plumbers went above and beyond to deliver excellent work and customer service. Thank you, once again.

    Answer from pro:

    Hi Jen, thank you once again for sharing your feedback with fellow homeowners. We greatly appreciate and value your ongoing business with us and we are glad to know that you are satisfied with our services time and time again. Please keep in mind that we will continue to be of service to you should the need arise in the future. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again. Until next time Jen, take care.

    Reply created 7 Oct 2016
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 30 Sep 2016

    Plugged kitchen sink

    I called this company because the water in the kitchen sink would drain very slowly and sometimes not at all and I had to plunge it. The pleasant lady on the phone gave me a 7pm appointment as I was only available in the evening. Peter the technician was polite and professional. He told me he would snake the drain. He pulled out some roots and the drain was fixed. Thanks Peter! I would use this company again and will recommend it to others.

    Answer from pro:

    Hello Dear Customer, thank you for your wonderful feedback on our services and we look forward to your continuing business. Until next time, take care.

    Reply created 3 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2016

    Leak coming through the ceiling

    We came home to find a leak in our basement ceiling. The water appeared to come from our kitchen upstairs and we were worried. We checked home stars and found New Canadian. We were very happy that we did. Our call was answered promptly and our plumber, Peter, arrived less than an hour later. Right on time. Though we had to cut a hole in the ceiling, we needed to see where the water was coming from and we would have had to repair it anyways. Peter quickly discovered that the water was coming from our fridge and he helped move it (to allow us to clean up) and he turned the water supply off. Peter is very friendly and very professional. All in all, it was a good experience and we were happy to pay for this service call. We would also be happy to use this company again!

    Answer from pro:

    Hi Kevin, thank you for taking the time to share your thoughts and experience with fellow homeowners. We are very pleased to know that you are satisfied with our efficient workmanship and customer service. Please keep in mind that we are here to assist you with any future plumbing work or inquiry that you may have and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing as your service provider and we look forward to working with you again. Until next time Kevin, take care.

    Reply created 3 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Sep 2016

    Lead pipe replacement

    I had a lead pipe water supply running into my old house. Needed to get the private side replaced before the city would replace the municipal portion. Isaac came and explained the job to me thoroughly and gave me a quote. Expensive job, but their quote was in line with everyone else I got estimates from. Booked the job for a few days later, the crew showed up bang on time that day and did a great job. They had to dig a huge pit in front of my house, but after they were finished you'd hardly know they'd even been there, great at clearing up after themselves. They also had to do some work in the basement and were really respectful of the house, carefully placing drop cloths, etc. and patching the concrete they needed to break through to access pipes. Would definitely recommend.

    Answer from pro:

    Hi Niko, It was a pleasure to read your amazing review on our services. Isaac and our team here at New Canadian Drain & Plumbing continuously aim for customer satisfaction and it is always rewarding when we receive feedback such as yours. Please keep in mind that we are here to assist you with any future work or inquiry that may arise and we would appreciate any and all reviews that you make on our behalf. Thank you in advance. Until next time Niko, take care.

    Reply created 3 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Sep 2016

    Very Happy - Already shared with neighbours!

    I called when a toilet started leaking from the tank onto the floor, with what I suspected was a problem with the supply line. I was expecting a long wait, but to my surprise the very professional sounding woman who answered the phone at New Canadian D & P said she would have someone out to us within an hour - and she did! Peter was prompt and courteous, and gave me the best-case/worst-case options. Fortunately, replacing the supply line was a relatively inexpensive fix, and it did the trick! He was willing to also take a look at a leaky valve in my laundry room while here, and replaced that as well. All of this was done very quickly, with little disruption and no mess. When he was finished, Peter left me his card, and even responded himself, promptly, to a call later that day when I had a quick question. I was very satisfied with the experience, and have already told my neighbours (who had no plumbers to recommend when I first had the leaking problem) to call me when they need someone - I found a good one! Call New Canadian Drain and Plumbing, you won't be sorry.

    Answer from pro:

    Hi Heidi, thank you kindly for your positive feedback on our services. We enjoyed reading about your positive experience and we are very proud to know that you are satisfied with our efficient workmanship and customer service. Please keep in mind that we are here to assist you with any future plumbing work or inquiry that may arise and we thank you very much for the referrals and we look forward to your continuing business. Until next time Heidi, take care.

    Reply created 8 Sep 2016
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 31 Aug 2016

    Shower fix

    Eric was friendly, fast, and honest with me about the options I had and the cost of these options. He explained everything clearly and ordered the parts I needed to be replaced right away.

    Answer from pro:

    Hello dear customer, thank you for taking the time to share your thoughts and experience with fellow homeowners. Please keep in mind that we are here to assist you with any future work or inquiry that may arise and we would appreciate any and all referrals that you make on our behalf, Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continuing business. Until next time, take care.

    Reply created 1 Sep 2016
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