NewRidge Refinishing Group Inc.

Rating: 4.9 out of 5

NewRidge Refinishing Group Inc. reviews (452)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2022

    Oak wood refinish

    They refinished our old oak floor and made it look like new again, just love it. Great workmanship and attention to detail, so refreshing to see a family run operation with such passion for professionalism. Showed up on time and completed the job on budget. Highly recommended.

    Answer from pro:

    Thank you Cindy, for sharing a review of your experience on your recent hardwood floor refinishing project. On behalf of the entire NewRidge team it has been a pleasure working with you again on another project. Looking forward to working with you again in the future. Thanks again for choosing our service. Sincerely, Scott NewRidge Refinishing Group

    Reply created 20 Sep 2022
  • Review from Brenda Stevens
    Rating: 5 out of 5
    Review left on 26 Aug 2022

    All Main Floor, floors refinished and new painted quarter round replaced 880 sq ft.

    We had the whole main floor (900sq ft) of our homes hardwood floors refinished May 2, 2022 by Lory an Radu from NewRidge Refinishing Group. I had a few quotes and met with other companies, but I felt Lory was the most professional, informative and knowledgeable of them all. We started planning in early Feb. I wanted to ascertain a definite May 2nd start as I was coordinating renting a POD for my furniture to be stored in my driveway, while the refinishing was happening. Lory narrowed down the work dates to 7-10 days, depending how the sanding went. She was able to give us clear details on how it would unfold. Where I thought wed be out of our house for 2-3 weeks; she basically said, that because of our layout, we could live in the house throughout most of the work. The need for a hotel would only be for a night or two when the stain was applied and was off gassing. We opted for 1 night at the hotel, however in retrospect I would recommend the 2 nights. The second night we had to sleep with the windows open, fortunately the weather was permissible. They started on time and finished a few days early. My biggest concern was that we had different hardwoods in different rooms spanning from the 1960s to the early 2000s. Lory was able to reassure me that they would be able to bring the floors from my original 1960s to match the others. After the first day I was in awe of the transformation. especially on the older wood! As the days progressed watching Lory and Radu work their talent and craft, I observed a sheer miracle. Lory and Radu work as a team doing back breaking work. They are meticulous in every aspect of their job. If anything came up, which always does when your working with an older home and additions, they were able to immediately accommodate the changes and work with our desires. In all it took 6 laborious days, they were willing to work on the Saturday to finish up, however we had obligations, so they came back on the Monday to replace the new painted quarter round. Radus sister Alex joined them on the Monday to help with the cutting and painting of the quarter round. She too was very friendly and professional and a nice addition to their team. To allow for the proper curing of the finish, we followed their recommendations of keeping furniture off the floors for 2 1/2 weeks and the area rugs for a month. Since we had the POD and spent the money I wanted to maintain the effort in the amazing work that was done. As I admired their work during those following weeks I also came to the revelation that there was barely any dust to have to clean up after. The system they use is incredible at capturing the dust as they are sanding. I had images of my having to wash walls and ceilings of dust and that was not the case, it was wonderful having one less job to do! The results are beyond my expectations. We are so happy with the results, it truly is transformational! I love the continuity of the stain throughout. I wish we had done it years ago!! Thank you Lory and Radu you two are overall genuinely amazing people. It was a pleasure having met you. Almost 4 months later and I am still in love with their work!!!

    Answer from pro:

    Thank you Brenda for taking the time to provide such a detailed and thorough review of your experience on this recent hardwood floor refinishing project. On behalf of the entire team, it has been an immense pleasure working with you from beginning to end. Thanks again for choosing our services. Cheers! Scott NewRidge Refinishing Group

    Reply created 26 Aug 2022
  • Review from Customer of NewRidge Refinishing Group Inc.
    Rating: 5 out of 5
    Review left on 21 Aug 2022

    Stair Railings & pickets

    We had an extremely difficult time finding a qualified, experienced contractor to build & install the railings for our existing staircase. From start to finish we couldn't be more pleased. A special build, to our specifications, it is everything we wanted. A great team & website. We give Newridge Refinishing a 5 STAR rating.

    Answer from pro:

    Thank you for sharing a review of your experience on your recent staircase railing installation project. On behalf of the entire NewRidge team it has been a pleasure working with you again on another project. Looking forward to working with you again in the future. Thanks again for choosing our service. Cheers! Scott NewRidge Refinishing Group

    Reply created 22 Aug 2022
  • Review from Customer of NewRidge Refinishing Group Inc.
    Rating: 5 out of 5
    Review left on 17 Aug 2022

    Hardwood Floor Refinishing

    Incredible service! Matt was so professional and detailed in his workmanship. So happy with finish.

    Answer from pro:

    Thank you for taking the time to provide a review of your experience on this recent hardwood floor refinishing project. On behalf of the entire team, it has been a pleasure working with you. Thanks again for choosing our service. Cheers! Scott NewRidge Refinishing Group

    Reply created 18 Aug 2022
  • Review from Mark Knapp
    Rating: 5 out of 5
    Review left on 19 Jun 2022

    New kitchen and bedroom floor

    2nd job, they replaced kitchen and bedroom floor with vinyl and hardwood respectively...showed up ahead of time and fniished in one day including removal and cleanup...great work and highly recommend...previous job was hardwood refinishing and they were great then too...

    Answer from pro:

    Thank you Mark for taking the review of your experience on this recent floor installation project. On behalf of the entire NewRidge team it has been a pleasure working with you again on another project. Looking forward to working with you again in the future. Thanks again for choosing our service. Cheers! Scott NewRidge Refinishing Group

    Reply created 20 Jun 2022
  • Review from Lynn Kozak
    Rating: 5 out of 5
    Review left on 11 Jun 2022

    Floor fix

    We needed to install new floors in a very old area of our home. The original floors needed to be removed and/or resurfaced prior to installing the new floors. This was no easy task given that the floor was extremely uneven to start with. The New Ridge team did an incredible job and we are thrilled with the results. Special thanks to Zibby!

    Answer from pro:

    Thank you Lynn for sharing a review of your experience. On behalf of Zibby and the entire team, it was a true pleasure working with you on your recent hardwood flooring installation project. Please keep us posted when you are ready for us to install the transition piece. Thanks again for choosing to work with us. Cheers, Scott NewRidge Refinishing Group Inc.

    Reply created 11 Jun 2022
  • Review from Emily Roberts
    Rating: 5 out of 5
    Review left on 6 Jun 2022

    Dining/Living room floor refinishing

    We had an amazing experience with NewRidge, the customer service was great. We were expecting a 2-3 week wait and got a call that our job was going to be the next week! They were able to fit us in so quickly. The quality of workmanship is incredible! Our floors look brand new! We had some bad water stains in a few spots from the previous owners and you can't even see them anymore! We've had many compliments from friends and family about the high quality workmanship and even our relator has asked for the contact info of the company! We highly recommend Newridge for refinishing your floors!

    Answer from pro:

    Thank you Emily for taking the time to provide a thorough review of your experience on this recent hardwood floor refinishing project. On behalf of the entire team it has been a great pleasure working with you from beginning to end. Looking forward to reconnecting with you on another project and appreciate the referrals. Thanks again for choosing our service. Cheers! Scott NewRidge Refinishing Group

    Reply created 7 Jun 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2022

    Floor Refinishing

    Scott, Sebastian and team exceeded our expectations. Hight touch customer service on a project that was executed flawlessly. Super pleased with the outcome and I would highly recommend New Ridge for this type of work. We love our new refinished floor!

    Answer from pro:

    Thank you Michael for for taking the time to provide a review of your experience. It has been a great pleasure for us all at NewRidge to work with you on your recent hardwood floor refinishing project. Thanks again for choosing our service. Sincerely, Scott NewRidge Refinishing Group

    Reply created 6 Jun 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 May 2022

    Floor Refinishing

    New Ridge was very efficient and providing information and a quote. Brian and his team were great to work with! They explained the process in detail, communication was ongoing and the results were outstanding. The floors and staircase look like new!

    Answer from pro:

    Hey Vince & Dolores, Thank you for taking the time to share your experience with everyone. You have been great to work with throughout the process. On behalf of the entire team it was a pleasure for all of us here at NewRidge Refinishing to work with you on this recent hardwood floor and stair case refinishing project. Thanks again for choosing our services ?!!! Cheers, Scott

    Reply created 10 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2022

    Hardwood refinishing

    Fantastic company. Professional, on time and clean. I am so happy with the refinishing job on my floor. There were some seriously damaged spots and they have brought to floor back to looking brand new. I would highly recommend Newridge for any hardwood flooring work you need done

    Answer from pro:

    Thank you Steve for for taking the time to provide a review of your experience. It has been a great pleasure for us all at NewRidge to work with you on your recent hardwood floor and stair case refinishing project. Thanks again for choosing our service. Looking forward to working with you again on the next project in the fall. Sincerely, Scott NewRidge Refinishing Group

    Reply created 10 May 2022