Penfolds Roofing & Solar

Rating: 4.9 out of 5

Penfolds Roofing & Solar reviews (503)

  • Review from Customer of Penfolds Roofing & Solar
    Rating: 5 out of 5
    Review left on 20 Sep 2016

    Re-roof & Gutters

    We just wanted to take some time to thank Penfolds for a great job. We actually had the project done over the summer in 2015 (yes a late review...sorry). We had the Eco roof installed with new gutters. It still looks great! Chris McCready was a great person to deal with during the whole process. He was very patient and always answered our questions in a timely and professional manner. He also went out of his way to be able to meet with us and fit in to our hectic schedule. The only item that came up during the install was regarding the cleanup, which was addressed immediately. We would recommend Penfold's and Chris to anyone. Thank you so much for everything. Jason & family

    Answer from pro:

    Thank you for the thoughtful review Jason. We work our hardest to meet the demanding schedules of our customers. We know that choosing a roof is a big decision, and that it is best to have a face to face discussion, even if it is not in regular business hours. We appreciate your business, and we are very thankful to any recommendations you pass along. All the best to you and your family - Shaun Mayhew

    Reply created 26 Sep 2016
  • Review from Customer of Penfolds Roofing & Solar
    Rating: 5 out of 5
    Review left on 9 Sep 2016

    Excellent roof with impeccable service

    Penfolds did an exceptional job replacing our roof. They were organized, punctual, and professional. In particular, Hamish was always there to address any of our concerns and make sure we were happy. We would definitely recommend them for a new roof!

    Answer from pro:

    Thank you for the kind words. We continue to work hard at the details, and we appreciate the recognition. Any recommendations you send our way we will do our utmost to provide a similar experience. All the best - Shaun Mayhew

    Reply created 12 Sep 2016
  • Review from Customer of Penfolds Roofing & Solar
    Rating: 5 out of 5
    Review left on 6 Sep 2016

    Roof Replacement

    We are vey happy with the roof replacement done by Penfolds. We have a complicated roof and some challenges were encountered during installation - the Penfolds' crew worked through the challenges in blazing heat and did an excellent job. My compliments to all the workers as well as the supervisors and sales staff. I can sum up the experience as you get what you pay for...

    Answer from pro:

    Thank you for the very kind words. We tackle all types of roofing situations and when it comes to complex we're definitely up to it! We appreciate your business and very kind words. All the best, and I'll be sure to pass along the kind words. Shaun Mayhew

    Reply created 19 Sep 2016
  • Review from Customer of Penfolds Roofing & Solar
    Rating: 5 out of 5
    Review left on 5 Sep 2016

    Replacement Roof

    I am very happy with the job Penfold's did in replacing my roof. They were quick, efficient, and the result looks terrific. The clean-up was also impeccable. Very easy to communicate with and a great job.

    Answer from pro:

    Thank you for the kind words! We value your business and wish you the very best! Shaun Mayhew

    Reply created 6 Sep 2016
  • Review from Customer of Penfolds Roofing & Solar
    Rating: 5 out of 5
    Review left on 30 Aug 2016

    Roofing

    We are really pleased with our new roof. Penfold's was clear and knowledgeable about the work that needed to be done. They gave us a quote and told us there wouldn't be any extra charges. The crew worked really hard and did a great job. The were very experienced. I would recommend Penfold's to anyone looking to get a new roof

    Answer from pro:

    Thank you for the kind words. We strive to meet expectations, and clearly lay out exactly what needs to be done in our scope of work. All the very best - Shaun Mayhew

    Reply created 30 Aug 2016
  • Review from Barb Collins
    Rating: 5 out of 5
    Review left on 26 Aug 2016

    Rubber Tile Roofing

    Roof looks like a real cedar shake roof. The installers did a great job and worked long hours to get the job completed. Would recommend Penfolds Roofing. From salesman to the office staff, everyone was professional.

    Answer from pro:

    The Eco Roof is an amazing product. It looks very authentic to an aged shake, but is far more durable. Enjoy the new roof, and thank you for choosing Penfolds!! Shaun Mayhew

    Reply created 30 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Aug 2016

    New Eco Roof

    Just got a new Eco Roof installed. Very please with the end result. Hamish Rennie the Technical Consultant was great to deal with, and always just a phone call or email away. Roderick Martin and his roofing crew were very professional. No problem recommending Penfolds to anyone how is looking for a roofing company.

    Answer from pro:

    Thank you for the kind review Joseph. Hamish is a very diligent estimator, and Roderick and his crew are very hard working. We appreciate the kind words, and wish you all the best. We value any recommendation you send our way! All the best - Shaun Mayhew

    Reply created 22 Dec 2016
  • Review from Customer of Penfolds Roofing & Solar
    Rating: 4 out of 5
    Review left on 23 Aug 2016

    Roofing

    Great quality work from Penfolds. Proper documents and warranty. Way better than previous roofer. Staff and workers were very friendly and cooperative. Only problem was a delay in the work because of lack of coordination between departments. If that is rectified, this will be the best roofing company!

    Answer from pro:

    Thank you for the honesty in your feedback. We do work very hard at all facets of the business, but we can always work harder on our communication between departments. We are currently working on implementing a communication tool that will be used between departments to improve this. We value you as a customer, and thank you for your business. All the best - Shaun Mayhew

    Reply created 30 Aug 2016
  • Review from Customer of Penfolds Roofing & Solar
    Rating: 5 out of 5
    Review left on 16 Aug 2016

    roof

    The roofing job was done well and the ppty was left clean. The roof looks great and really adds to the look of the ppty. Thank you to the team!

    Answer from pro:

    Thanks for the kind words. We work hard at leaving the property how we found it. We thank you for the review, and wish you the very best with your new roof! All the best - Shaun Mayhew

    Reply created 16 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2016

    Mop on roof

    Penfolds did an excellent job laying a new "mop on" roof for us in North Vancouver. Jason, our project manager, was very accommodating and worked hard to ensure the job was done right and on price estimate! Penfolds clearly takes great pride in their work, and the customer service and quality of work provided was exceptional. Thank you so much for a job well done. We look forward to enjoying our new roof for decades to come!

    Answer from pro:

    Thank you for the kind words Kris. We specialize in mop on flat roofing products, and work hard to meet customer expectations. All the very best - Shaun Mayhew

    Reply created 12 Aug 2016
Get in touch