Penfolds Roofing & Solar

Rating: 4.9 out of 5

Penfolds Roofing & Solar reviews (503)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2014

    Re-Roof

    When we needed to re-shingle our roof we wanted to choose a company known for quality work. As well, we needed to know that the company would still be around in the future should any warranty work be needed. We chose Penfolds and we have never regretted the decision. The work was well done, the workers very courteous, and Penfolds easily and seamlessly accommodated our last-minute request to install a sun tunnel. They are very highly recommended. The Sousas

    Answer from pro:

    Thank you for the kind words. It is always nice getting the added value of extra light in your house when doing the roof. The sun tunnel is a great way to add some extra value to the house. We're very happy to hear that you have no regrets. All the best, Shaun Mayhew

    Reply created 23 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2014

    Steve Mitten

    We did a lot of homework prior to replacing our roof. We researched the various new material options, various material suppliers, and roofing contractors. We also talked to a number of friends who had gone through the same process recently. In the end we chose to work with Adam from Penfolds for the following reasons: 1) We wanted to work with a firm who had a great reputation, stood behind their work and would actually still be in business and willing to respond should we have a problem 10 years down the road. We could have saved a few dollars by getting the material from a contact we had in the roofing supply business and working with a budget team of roofers. One of our neighbours did that, but they really had nobody they could hold accountable when a leak happened. The roofers blamed the shingles and the material supplier blamed the roofers. 2) We wanted top quality material and a top quality installation. We went with Penfolds' treated cedar shingles which come with a 30 year guarantee. (We did this mainly for resale considerations.) Penfolds uses top grade shingles and a high quality treatment, which translated into a great looking roof. (Several of our neighbours saved a few bucks by sourcing their cedar shingles from another group, but 1 year later many of their shingles are twisting and rising off the roof, and their pressure treatment solution left their roof with a funky green hue.) 3) We wanted a professional, well supervised crew. In sharp contrast to a few of the other roofing jobs we had seen in our neighbourhood, Penfolds team worked really quickly, kept the site very clean, protected all our landscaping and took great effort to minimize noise. (Some of the other crews we had seen looked like they were from the cast of Breaking Bad.) In short, we are very happy with our Penfolds roof. We received a very professional job, at a fair price, without any drama. I would not hesitate to recommend Adam and Penfolds. Steve Mitten South Surrey.

    Answer from pro:

    Hi Steve. We truly appreciate you acknowledging all of those points. When you understand the type of quality we provide on all aspects of the job, you can truly be proud of the decision you've made! We wish you and your family all the best. Shaun Mayhew

    Reply created 23 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Aug 2014

    Roof

    I can see why these guys are so well know in the GVRD - A 1 stop shop for having a replaced. Other companies will quote you a price for the roof, but you have to 1 -clean up 2 - take away the old tiles 3 - provide a bin for disposal. All of these things will add to the quoted price. Penfolds came in and had a new roof on in 2 days! Mess cleaned up, plants taken care of and now our home is leak free. Well worth it!

    Answer from pro:

    Thank you Timothy for this review. Re-roofing can be a stressful experience for homeowners; we do our best to ensure all aspects of the project go as smoothly as possible and everything is left exactly as it was prior. All the best, Shaun Mayhew

    Reply created 29 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Aug 2014

    re-roof

    The dreaded day had come.....we needed to replace our roof. We chose three well known roofing Companies to give us estimates.Penfolds was not the least expensive but their lead man,Sean Crowther, explained why we should not let price totally influence our decision. His professional and courteous manner coupled with his vast knowledge of roofing products and installation sold us on Penfolds. The crew, headed up by a very affable young man named JR, arrived on time and completed the job on time as well. When they finished our property around the house looked exactly the same as before they started. No plants were damaged, the flower beds were undisturbed, the driveway, patio,deck were spotless. We were extremely impressed. Ron, the supervisor, was on site daily to insure the job was proceeding as promised. Dave, the safety supervisor, was on site regularly to insure the crew was working securely and out of harm's way. Sean made many visits during the project to answer any questions we may have had. We would highly recommend Penfolds to anyone planning to re-roof their home or install the roof on their new home. We built our home over 20 years ago and were apprehensive about having to replace our roof, we needed not to worry because we made the right choice....Penfolds roofing....a name you can trust. Wayne and Winkie Steele South Surrey.

    Answer from pro:

    Wayne and Winkie, thank you so much for this kind review. I will be sure to pass along your generous words to everyone involved in the project. We truly appreciate any referrals you send our way. Thank you again for choosing Penfolds. All the best! Shaun Mayhew

    Reply created 29 Aug 2014
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 13 Aug 2014

    leaky roof in kitchen

    They are expensive, everyone knows that. But when you get a leak during rainy season, and it's always rainy season in Raincouver, you just want someone to show up and start working on your leak. i didnt want to call a smaller company and wait for the guy to flake out becasuse he says he was too busy on another job and will "try" to come tomorrow. So it ended up being some moss growth that grew a certain way and channeled rain down to 1 particular rusty nail head. We didnt replace the whole roof, just that section. I was kind of miffed that they had to come out twice becasuse the first time, the guy said he didnt see any visible holes, swept the moss away and said it should be good. when it started to look again, thats when they came back the second time to tarp it off for 2 weeks to let it dry completely, then rip out that section and fix it once it and for all. Like i said, they are expensive, but in a pinch, sometimes you just want someone to get there and take look ASAP.

    Answer from pro:

    Thank you for the review Chancal. We pride our self on being able to provide quick and reliable service to our customers. We do our best to determine the root of the problem and will return until it has been fully resolved. Thanks for choosing Penfolds. All the best, Shaun Mayhew

    Reply created 29 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2014

    Roof repair

    My roof began to leak and it needed immediate repairing because having to live in "raincouver" with a leaky roof is just no doable. A repair representative was able to come within 20 minutes of my call. A temporary tarp was installed and we were given a very fair price estimate the following day and the roof was completed a week later. Overall, I was very satisfied with the service, quality, and professionalism.

    Answer from pro:

    Thanks for taking the time to write this review Annie. With the amount of rain we receive in Vancouver we always do our best to install tarps as quickly as possible. I'm so pleased you were happy with the quality and service we were able to provide you. All the best! Shaun Mayhew

    Reply created 29 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2014

    New Roof

    Ours is a large multi peaked roof. From estimate to completion the roof was professional and done well. We chose to move from wood shakes to fiberglass/asphalt and the result with colour consolation looks great.

    Answer from pro:

    Thank you for the kind words Peggy. We're happy you are pleased with your new roof. All the best, Shaun Mayhew

    Reply created 29 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2014

    Replacement Roof

    I found the company to be very professional. The job was efficiently executed by a very competent, hardworking staff. The end product far exceeded my expectations and I would highly recommend Penfolds. Thank you!

    Answer from pro:

    Thanks for the kind words Jan. We truly value any referrals you send our way. All the very best! Shaun Mayhew

    Reply created 12 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jul 2014

    Replace and repair very old roof

    I am very pleased with the work done by the entire team at Penfolds. The workers completed the job in 2 days. Their work ethic was bar none. The job was a challenge as the roof was very old and also had some rotten areas to be dealt with. The finished roof looks totally professional. Very happy with the results. The repair crew also did an amazing cleanup job at the end. You would never know they had been there. Great team at Penfolds providing excellent work and customer service.No complaints and worth very penny!

    Answer from pro:

    Thanks for the very nice review Benita. When doing re roofing projects often times we will come across additional repairs that are necessary to install a roof correctly. We always make sure that we replace these areas of rot in order to do the job correctly. Thank you for choosing Penfolds Roofing, we wish you all the best. Shaun Mayhew

    Reply created 11 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2014

    Re-Roof

    My wife and I were very pleased with the roofing (and the rubber roof product) that was completed last year. We were impressed with the service quality we received from the detail of the sales contract to the attention of concerns during the job. Even though the rainy weather delayed some of the work at the start, there were no leaks from the rain torrent because of the careful prep job that was done. Thanks for stopping by throughout the job to make sure things were progressing well and to answer or attend to questions. Since that time we have watched other roofing companies work in the area and our experience has reinforced our appreciation for the extra care Penfold’s took of the job site. Finally, we still like the clean look of the rubber roofing product (just like shakes) and glad we chose Penfold’s to do the job. Much Appreciated

    Answer from pro:

    Thank you for taking the time to write this review Steve & Edythe. The Eco Roof Rubber Roof truly is a remarkable product. We are very glad to hear that you are happy with the decision that you made! I'll be sure to pass this along to all those involved. All the best, Shaun Mayhew

    Reply created 11 Aug 2014