I had been having their service couple times before this recent service call. It had been great, everything was upon agreement on the quote and service. However, this time I was getting quotes to do the service for 150 then the plumber showed up and said this service would have been 600 so I decided not to proceed then they said since they are here and did the assessment, which will cost me 60 dollars(tax included. Just terrible feeling. Wish I had recorded the phone call myself so I could replay to the guy who showed up. Smh