Priority Plumbing reviews (805)

Had a representative from Priority Plumbing to inspect a tub we thought to be improperly installed. Everything from the first phone call right through to the end was handled with courtesy and professionalism and we will certainly go back if and when we need any additional plumbing services.

I am an Interior Designer, who had some work to do in my own home. I received an email to tell me who and when would be coming to my door, and even some info about hobbies that Adam, my plumber enjoyed. I loved that. He's a person! Adam was great. He recommended what needed to be checked, cleared the drains by snaking all the way to the stack. Gave me great recommendations for care. Was professional, on time, communicated well. Great experience. Will diffidently recommend him to my clients.

My sump pump sprung a leak during the night and I needed a repair technician quickly. I was ultimately disappointed with Priority Plumbing's after hours service, as I was told by the answering service that a technician would be there in 60-90 minutes, and when I called after that window passed, I was told that this was the expected time that they would get back to me - which makes no sense and is clearly a CYA move. However, Greg (the Technician) was excellent. He was patient and laid out all of my options, listened to which way I wanted to go and didn't try to talk me into a more aggressive (i.e. expensive) option. I was very impressed with his knowledge and willingness to not just do the job, but show where things went wrong, what he did to fix it and how to perform preventative maintenance. Greg was great and I would recommend him again. But fix your call service, because it misleading at best!

Karine and Greg did a fantastic job helping my family and I out today! Last night I discovered my boiler was leaking from the safety relief valve. It looked like it was shot. This morning at 7 AM I called Priority and Karine took my call and indicated that a technician would be over today to assess the situation. Greg came over and stayed for nearly 6 hours to fix the leak plus fix what was causing the leak. He knew right away the possible cause - excessive pressure due to some form of blockage in the pipes - and where it would be. He walked me through what could be causing the pressure build up and resulting failure and gave me escalating quotes for the different levels of intervention. I went with the max despite the cost. I have to say there was no upselling. His level of knowledge and expertise was what convinced me to go for the complete replacement of three key components which also involved the tedious task of draining out my rads. Exactly where he said there would be blockage - there it was. The pipes were clogged with rust slurry and other debris. I was/am totally impressed. Greg knows his stuff !! I believe I dodged a massive repair and clean up bill had I not taken his expert advice. My heating system is now all fixed and the hot water is flowing smoothly through my rads. I think my heating efficiency went back up to when the boiler system was newly installed. On top of Greg's wealth of technical knowledge and experience, he is also very friendly and easy going, plus he had a few entertaining stories to tell. I would highly recommend Greg, Karine and Priority Plumbing and Drains. I am impressed my call was answered so quickly (thanks Karine!), my issue fixed within the day (no chasing and following up), clean up, friendly and efficient service, and their expertise. This is, I think, the 4th or 5th time I've engaged Priority.

So , I had a friend refer me to Property Plumbing after advising me to have old valves replaced on my manifold. The price Property Plumbing quoted sounded reasonable (you always kind of brace yourself with plumbers!), and it was good to feel secure in the knowledge that he would do an excellent job. Which he did. Not only that, but I felt completely comfortable leaving them working in my house, allowing me to go back to work, thus saving me money! After they finished, Property Plumbing texted me photos and a description of the completed work. I couldn't have asked for more, especially in the trust factor.

I would like to thank priority plumbing for the prompt and courteous service . I had a problem with a slow draining tub in a rental unit ,thus needed fixing promptly .Kyle arrived on time and did his job. When I still needed more help Austin sent Kyle the next day to make sure everything worked perfectly . TOP CUSTOMER SERVICE. Thanks to all the staff

Priority Plumbing is the only company I will ever use. What a respectable company! They were very courteous and knowledgeable. They came in, fixed my problem and cleaned up after Themselves! Everything was very professional and was done in a timely matter. The price was very reasonable!

Priority Plumbing was here today to fix a toilet drain problem I had. They had their guys here this morning on time and wasted no time in getting started. They put down tarps to keep the area clean and were very organized. They replaced the drain pipe reset the toilet, tested for leaks and the job was completed for the agreed price given to me from the day before. I would definitely use them again and highly recommend them to other customers.

Needed an inspection to check my drain and see if it needs replacing. Contacted Priority Plumbing by email and received a call back almost immediately. They were very accommodating in working with my schedule and provided text reminders as well as a phone call with an ETA when Mathew was dispatched. Mathew was very courteous, pleasant and informative. He scoped the drain and had me watch the monitor with him all the while explaining everything to me. The news was thankfully good; my main drain does not need replacing.

The initial problem was a leaking dishwasher. The shutoff valve for the dishwasher was replaced. The copper piping going into the dishwasher was too short and replaced with a flexible hose. The one side of the kitchen sink waste was re-piped. Adam and Greg were very professional in their work and Allison demonstrated excellent customer service.