Priority Plumbing

Rating: 4.7 out of 5

Priority Plumbing reviews (805)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Dec 2015

    household plumbing maintenenance and update, replaced a toilet and many water lines and valves

    Matthew W of Priority Pluming was on time, polite, well informed and skilled at his work. He explained options patiently and in detail. After he completed the job we had a change of heart n one aspect of the (the water lines) we chose and he came back to replace them with the alternative - no problem. Excellent clean work bu Matthew. I will definitely continue to use the company.

    Answer from pro:

    Thank you for your kind words, I will be passing this along to Matthew!

    Reply created 23 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2015

    Priority Plumbing provided professional service!

    I had a Hot/Cold water mixing valve which was attached to my water heater that needed to be replaced. An appointment was set up for the first thing the next day and the technician (Adam T.) came within the specified timeframe. He was very courteous & professional. He inspected my water heater/furnace and educated me about my system, how to better maintain it and how to shut down the water supply in an emergency. He discussed options and provided quotes for each option. Their quotes were inline with another one I received so I gave Adam the green light to proceed. After a few hours he was done he reviewed what he did and confirmed my issue was resolved. Overall, this was a positive experience. It was more expensive than I initially though it would be to fix, but after getting two similar quotes from different companies I guess my expectations were off. I would recommend Priority Plumbing... especially their technician Adam. Thank-you

    Answer from pro:

    Thank you! We are grateful for your business!

    Reply created 23 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2015

    I would recommend Priority Plumbing

    I love the service. The plumbers always take the time to discuss your options in a clear and concise manner. And the quality of their workmanship is top notch. I have used Priority Plumbing a number of tea now and continue to be impressed in the consistency of professionalism and courteousness of the staff. A rare thing an industry where Demand out weighs Supply... Matt was great yesterday . I was on a bit of a timeline due to another commitment, but Matt sorted out my issues in an expedient manner laying out all the options and updating me along the way. Great workmanship and tidy... No mess to clean up afterwards. You guys have me as a customer for the long haul.

    Answer from pro:

    We are so pleased to hear you are satisfied with our services, Dharmesh. Please keep us in mind for future needs!

    Reply created 23 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2015

    Fast and Very Professional Service. Job Well done

    I had a Hot/Cold water mixing valve which was attached to my water heater that needed to be replaced. An appointment was set up for the first thing the next day and the technician (Adam T.) came within the specified timeframe. He was very courteous & professional. He inspected my water heater/furnace and educated me about my system, how to better maintain it and how to shut down the water supply in an emergency. He discussed options and provided quotes for each option. Their quotes were inline with another one I received so I gave Adam the green light to proceed. After a few hours he was done he reviewed what he did and confirmed my issue was resolved. Overall, this was a positive experience. It was more expensive than I initially though it would be to fix, but after getting two similar quotes from different companies I guess my expectations were off. I would recommend Priority Plumbing... especially their technician Adam. Thank-you

    Answer from pro:

    We thank you for your kind words. We will pass this along to Adam. We really appreciate your feedback!

    Reply created 23 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2015

    Thank you for making our plumbing issue painless

    Timely, competent, skilled, and personable. Adam exhibits all these qualities and goes beyond in terms of service, knowledge and efficiency. All questions asked were answered and he couldn't have left a better impression of himself and the company he represents. Thank you for making our plumbing issue painless. The appreciation is lasting. :)

    Answer from pro:

    We value your feedback and we are happy to have provided you with service. Thank you!

    Reply created 23 Feb 2016
  • Review from Customer of Priority Plumbing
    Rating: 4 out of 5
    Review left on 9 Dec 2015

    various plumbing issues

    While having my yearly systems check done in my home several plumbing issues were found.I had new hoses installed on my washing machine and a faucet replaced in the kitchen.Adam(the plumber) was very courteous and explained the various options available.He left the work sites clean and tidy and was very respectful of my home.It was a very positive experience from start to finish.

    Answer from pro:

    Thank you for your feedback. Was there anything we could have done to make your experience better?

    Reply created 23 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2015

    Plumbing - cartridge and trim replacement

    I have been struggling with my Zuchetti taps for close to 6 months. It was clear that there had been an issue with the cartridges but I was having difficulty receiving any real service from either the distributor or the plumber they recommended. Once I had phoned Zuchetti directly in Italy and received the replacement trim and cartridges free of charge I now needed to find a new plumber. My Google search - best plumbers in Toront - led me to Priority Plumbing. What a find! Not only were they responsive from the moment I phoned but they also kept me informed throughout the process - what a difference! From the moment Matt came to the house, he exuded confidence and respect. He completed the job and although it was not straightforward he remained positive about the challenge rather than finding ways to walk away. I also bought the one time service agreement as I look forward to a long relationship with this company.

    Answer from pro:

    We appreciate your feedback! We look forward to working with you again in the future!

    Reply created 23 Feb 2016
  • Review from Customer of Priority Plumbing
    Rating: 5 out of 5
    Review left on 24 Nov 2015

    Everytime I

    This is the second time I've used your company, and both times I've been extremely happy with both the employees and the work they've done. In the past I always dreaded calling a company when I needed plumbing repairs, but now that I've discovered Priority Plumbing I feel confident that I'll be happy with both the service and the price.

    Answer from pro:

    Thanks so much for the kind words. We're so happy to hear you were satisfied with our service

    Reply created 23 Feb 2016
  • Review from Customer of Priority Plumbing
    Rating: 5 out of 5
    Review left on 11 Nov 2015

    Replacing of washroom pipes

    Matthew was great! Explained the different options, answered all my questions. Yes it's a little pricey, but great customer service and it got done right away. He checked a bunch of stuff for me, and he explained the different parts and different options I had with regards to the parts. Thanks!

    Answer from pro:

    We appreciate you taking the time to leave us a review! We value your feedback and are happy to have provided you with service.

    Reply created 23 Feb 2016
  • Review from Beatrice Lechner
    Rating: 5 out of 5
    Review left on 11 Nov 2015

    Basement drains

    Very professional, helpful, and truthful from the technican sent to my property. I had clogged drains in my basement sinks and he was able to clear out the drains by machine and I did not have to tear up my basement floor! Great job Greg T!

    Answer from pro:

    Thank you for your feedback! Please connect with us on facebook for future company updates!

    Reply created 23 Feb 2016