Priority Plumbing

Rating: 4.7 out of 5

Priority Plumbing reviews (805)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Apr 2015

    I am so grateful for the service

    I was able to send a quick email with my plumbing concerns and Felicity called me within an hour to discuss my needs and book a visit. She even provided updates when needed. Greg T arrived as scheduled and not only fixed our leaking kitchen faucet and slow draining bathroom sink, he provided suggestions for a replacement faucet. His knowledge of style and function were excellent. He helped me choose a classic, high end style faucet, one I didn't even know I wanted. He found that we were missing shut off valves at both sinks and then educated us on how to maintain our water lines and valves. He was very professional and I am so grateful for his service.

    Answer from pro:

    Thank you we value your feedback Jacklyn and we look forward to working with you again in the future! -Your friends at Priority Plumbing and Drains

    Reply created 21 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Mar 2015

    Austin addressed all of my concerns, I would use them again!

    Austin was very courteous, showed up on time, provided me with a variety of options, I did not feel pressured by any hard sell techniques, and answered all of my questions and addressed all my concerns. I would definitely use them again.

    Answer from pro:

    Thank you! Nothing is more gratifying than a satisfied customer! We appreciated your feedback!

    Reply created 21 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Mar 2015

    Toilet Repair

    My toilet was in need of assessment and repair so I contacted Priority Plumbing following a Google search. Kyle was dispatched to my apartment, and from the moment he started the job it was clear that Priority Plumbing deserves the high ratings it enjoys at various rating sites. The job was done quickly, efficiently, and in a professional manner. But most importantly, it was done right. I will recommend Kyle and Priority Plumbing in the future.

    Answer from pro:

    Thank you for your kind words! I will be sure to pass along your review to Kyle!

    Reply created 21 May 2015
  • Review from Carsten Knoch
    Rating: 5 out of 5
    Review left on 14 Mar 2015

    Fix toilet valve and kitch sink drains

    Trevor is an extremely thoughtful and competent technician. He fixed some wear and tear related items for us as we were moving into our new house. i would definitely work with Trevor and Priority again. (The call centre was also very helpful; good proactive communications.)

    Answer from pro:

    Thank you, we are happy to hear you had a pleasant experience with Priority Plumbing. We appreciate your business and hope you use us again!

    Reply created 21 May 2015
  • Review from Kim E
    Rating: 5 out of 5
    Review left on 11 Mar 2015

    New waterman and back water valve install

    Priority Plumbing really has an excellent team. They recently replaced my main water line and worked outside in the cold for hours digging 10' down in the ground. Very impressive. Austin is also extremely professional and made sure I was aware of every step of the process. I knew the whole time I was in excellent hands. Well done!

    Answer from pro:

    Priority Plumbing and Drains values your business! thank you for your feedback!

    Reply created 21 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Mar 2015

    Replace main water pipe

    Austin T was fantastic. Knowledgeable, courteous and passionate. Our pipes froze and he reviewed our situation and even said he thought about how to deal with our unique insulation problem when he went home. He gathered a great work crew together very quickly and they had the job done in one day with very minimal mess to our newly renovated basement. Highly recommend Austin and Priority Plumbing.

    Answer from pro:

    Thank you for your feedback! Keep up with our industry news and company offers by signing up for our newsletter!

    Reply created 21 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2015

    Matt was very professional and friendly

    Matt was very professional and friendly, knowledgeable and a great communicator - definitely the most professional plumbing visit I have ever experienced. He explained his approach to troubleshooting my problem and let me know about all the potential costs before starting work. He seems very honest and trustworthy and I will definitely call him again if I need plumbing help.

    Answer from pro:

    Thank you for the kind words. I will be sure to pass then along to Matt!

    Reply created 21 May 2015
  • Review from John
    Rating: 4 out of 5
    Review left on 24 Feb 2015

    Professional, courteous and responsive.

    Professional, courteous, and responsive are how I would characterize the service of Priority Plumbing employees. I highly recommend their team for emergency and regular plumbing needs. Excellent work, Thank - you!

    Answer from pro:

    Thank you John! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from Betty YC
    Rating: 5 out of 5
    Review left on 21 Feb 2015

    Clogged and frozen kitchen drain

    I came to learn about Priority Plumbing on HomeStars. Given all of the positive feedback, I decided to give them a call to help with a clogged and frozen drain in my kitchen. They were able to schedule me in for a service call the following morning. The following day, one of the technicians (Greg T) arrived at my home at exactly 9:00 a.m. to begin the work. Greg was extremely courteous and professional. He was able to quickly identify the problem and offer up several options to address the issue. Greg was very thorough in walking me through every stage of the work that needed to be done. This was my first time using a professional plumbing service, and I can say without hesitation that I will definitely be calling Priority Plumbing (and requesting Greg) in the future. Thank you, Priority Plumbing, for making it such a pleasant experience.

    Answer from pro:

    We are pleased to hear you were happy with our services! Please keep us in mind for future needs, Betty!

    Reply created 21 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2015

    I will recommend them to anyone who asks

    Definitely the company to call for plumbing emergencies. On a frigid day when there must have been a huge number of service requests, they got my pipe repaired and my water back on by the end of the day. I will definitely use them in the future, and recommend them to anyone who asks.

    Answer from pro:

    Thanks so much for your kind words, we are happy to hear that our fast turn around was the highlight of your experience!

    Reply created 21 May 2015
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