Priority Plumbing

Rating: 4.7 out of 5

Priority Plumbing reviews (805)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Feb 2015

    New Taps Installed

    I was referred to Priority plumbing by a neighbor as it was finally time to replace some old leaky taps in my bathroom. I called around 9 am and by 11 am they had already arrived. Their technician was really helpful taking the time to show me different options and what the job would entail. He had a very nice replacement set of taps with him, so he was able to complete the work promptly. I am extremely impressed by the competence and service of this company!

    Answer from pro:

    Priority Plumbing and Drains values your feedback. We're pleased to hear you were satisfied with our services! Please refer us to anyone you know who is need of plumbing service!

    Reply created 21 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Feb 2015

    Clogged Toilet in Basement

    After several attempts to plunge the toilet in the basement, I decided it was time to call a plumber. Austin from Priority Plumbing arrived extremely fast and was able to diagnose the problem quickly and efficiently. It turned out that the problem was in the main sewer pipes and not the toilet at all. It ended up being a big messy job but the crew from Priority Plumbing did their best to contain the dust and work as quickly as possible to get my house back to normal. At the end of it all I am extremely happy with the workmanship and the level of customer service that Austin and his team have provided me.

    Answer from pro:

    Hi Susan, Thank you so much for your feedback! It was a pleasure to meet you and we truly appreciate your business. Sincerely, Austin.

    Reply created 12 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Feb 2015

    A rapid response to our plumbing emergency!

    My drain was backed up and I was experiencing minor flooding in my unfinished basement ... the same day my wife went into labour with our first daughter. Needless to say, a rapid response was necessary, and Greg and Kyle delivered that and then some. They walked me through the problems and solutions and provided multiple options for how we could proceed. I felt like I was in good hands, and that they wanted the best for my house and family. The work was done EXTREMELY quickly and professionally and I am confident that I will never have to replace the work that Priority Plumbing provided. Will definitely be recommending them to friends and family, and will undoubtedly call again if I ever have any other problems. Thanks guys!

    Answer from pro:

    Dear James. We are thrilled that you are happy with our services! We pride ourselves on fast, efficient service and we are truly grateful for the opportunity to prove ourselves to you. We would certainly welcome any referrals that you would send our way and would be sure to do our best to live up to the tremendous review that you have written today. Thank you so much! Sincerely, Austin - The Owner.

    Reply created 5 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Feb 2015

    I have been a client for years, always satisfied!

    I have been a client of Priority Plumbing for a few years now, and have always been very satisfied with their services. Greg T. is the main worker who has solved quite a few plumbing issues in my house. Greg is always very professional and always gets to the bottom of the problem. He is clear with how much a job will cost, explains what the problem is, and what my options are. The last time he was here, Greg figured out where a leak came from, in my kitchen sink. 3 other people from various companies could not figure it out. It remained a mystery, and the bottom of my kitchen cabinet remained wet, until Greg figure out the problem. In that same visit, Greg fixed my bathroom sink for a much lower price because the pipe needed to be changed, not snaked. I highly recommend Greg, and Priority Plumbing.

    Answer from pro:

    Dear Sylvie, We agree, Greg is amazing. Thank you for your continued loyalty over the years! We are extremely grateful to have you as a client. Sincerely, Austin - Owner

    Reply created 5 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2015

    Clogged Bathroom Drain

    My drain was clogged so I called Priority Plumbing. The service was terrific from the phone call to the work. Austin was extremely professional. He did not have ay issues with answering my zillion questions. A true gentleman. He quickly fixed the problem and even cleaned up! I would definitely use them again without hesitation.

    Answer from pro:

    Hi Jennifer, Thank you so much for the kind words! It was a pleasure to meet with you personally and I am grateful for your business. Sincerely, Austin - The Owner.

    Reply created 5 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jan 2015

    burst pipe repairs

    pipes in my houses when I was absent and caused some damaged for which a plumber had to be called. I choose to call Priority Plumbing & Drains as it was recommended to me and I also seen work they have done to the person that recommended to me and was very impressed by the quality of work and also the way they responded quickly. I like the way they handle the problem with no sale pressure but first try to analyse the problem and offer solutions that best suits the needs. The pricing is fair and also the fact that is based on the type of work not by the hours. My pipe problem has been resolved very quickly and repairs were done on a very professional way. With no hesitation I would recommend Priority Plumbing & Drains for work to be done in anybody's home. Austin was great help and I would definitely use his company again if needed.

    Answer from pro:

    Hi Francis, Thank you for your feedback! It was a pleasure to meet you and I appreciate the kind words. If you ever need anything at all, my team and I will always be here to assist you. Thank you very much! Sincerely, Austin - The Owner.

    Reply created 5 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2015

    Greg will be my "GO-TO" guy!

    Greg was extremely helpful and knowledgable. On top of that, he was one of the nicest around. Took the time to explain everything and offer suggestions on unrelated issues. Very pleased. He will be my 'go to' guy.

    Answer from pro:

    Dear Ryan, There is nothing more gratifying to a technician than the kind words of a satisfied customer. I will be sure to pass them along to Greg. Thank you so much for trusting us with your plumbing needs! Sincerely, Austin - The Owner.

    Reply created 5 Feb 2015
  • Review from Ross B
    Rating: 5 out of 5
    Review left on 14 Jan 2015

    Greg was incredibly professional!

    Greg was incredibly professional and skilled. A good teacher to his apprentice as well. I was very satisfied with the courteous and respectful service and the explanation of the completed work

    Answer from pro:

    Dear Ross, Thank you for your feedback! Greg is one of the best and we are proud to have him. Thank you very much for choosing us and please remember to follow us on Google or Facebook for helpful plumbing tips and client only discounts! Sincerely, Austin - The Owner.

    Reply created 5 Feb 2015
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 13 Jan 2015

    Sump pump malfunction

    I was amazed by Kostis' tenacity in diagnosing the problem (even though he was clearly not feeling well that day). And I was particularly impressed that in the end, I was not charged a penny, as the problem resulted from faulty installation by someone who is no longer with the company. I appreciated that the company accepted responsibility and made it right. That kind of integrity is all too rare these days.

    Answer from pro:

    Dear Michael, Warranties are only as good as the company that stands behind them and we pride ourselves on being a values driven company that is committed to making things right. Thank you for the kind words and for your continued loyalty. Sincerely, Austin - The Priority Team.

    Reply created 5 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jan 2015

    Plumbing

    Matthew W is a consummate plumbing professional and provided friendly and expert service. I will definitely ask for him again. Matthew explained in great detail what needed to be done.

    Answer from pro:

    Dear Larry, Thank you for your feedback! We are thrilled that you are happy with our services. Our mission is to provide the best service our customers have ever had! Sincerely, Austin - The Owner.

    Reply created 5 Feb 2015
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