Priority Plumbing

Rating: 4.7 out of 5

Priority Plumbing reviews (805)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Dec 2014

    drain services

    I phoned Priority Plumbing at 8:45 am this Monday morning, and talked to a very patient and sympathetic customer service agent. She assured me that a plumber is available this morning to diagnose my wet basement problem within one & half hour. Greg and his assistant Kyle were at my door in 25 minutes! They put on their protective booties and proceeded to the basement. Greg gave my husband & I his diagnosis in a clear, direct manner, and presented us with possible options and solutions to the problem. We both found Greg to be very knowledgeable, his manner very pleasant and reassuring to 2 stressed-out senior homeowners. They spent nearly 4 hours at our home and we can honestly say that we are very impressed with their professionalism and friendly service. Moreover, their fees are very reasonable.

    Answer from pro:

    Dear Margaret, Thank you for your review! It is important to all of us at Priority Plumbing for homeowners to know that they can always trust us for honest and professional service. Thank you for trusting us with your plumbing needs! Sincerely, Austin - Owner

    Reply created 24 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2014

    Plumbing

    Bryan Scott — 5 starI was doing some renovation work in my basement when I accidentally cut a water pipe. I Googled plumbers, and decided to call Priority Plumbing. I must say from my first to my last contact with these folks has been nothing but professional. But like a wise man told me, anyone can fix a pipe. So I commend Kostis on his up and beyond service to his customers. I needed some extra plumbing work so I asked for a quote on some jobs I would like to have done. One major one was to replace the lead pipe coming into my home. He was very helpful with his ideas and suggestions. He made every effort to reduce my cost, as he recognized I was on a fixed income. He is a very courteous and polite young man. His team went beyond what I would expect from a plumbing team. They made every effort to ensure my home was kept clean, and safe. After the work was done to replace my lead pipe they returned everything back the way it was. Including putting the snow back on my lawn. They were here for 3 days, and at the end of each day, they cleaned up extremely well. Better than when they came. Kostis was amazing to work with, he made my laundry room more efficient, more safe, improved the function of the room as well as the looks. I applaud him and highly recommend this company but more so I recommend Kostis. This company is lucky to have him and the quality of work he produces. Not to mention the extra things he does to make you remember him. Thank you Kostis you made a bad mistake turn into a blessing in disguise. Bryan Scott

    Answer from pro:

    Dear Bryan, There is nothing more gratifying than a satisfied customer. I'll be sure to pass along your kind words to Kostis. We appreciate your feedback! Sincerely, Austin - Owner.

    Reply created 24 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Dec 2014

    Kudos to Kostis

    Our very old toilet had sprung a leak between the tank and the bowl. My options were very limited. I was really impressed with the entire experience. They were prompt, they kept me very well informed of the steps, risks, costs, and options. They were not sure if they could even find the parts. But they found them, and were able to complete the very delicate work. The parts and labour weren't cheap, but I have nothing but good things to say about the entire experience. It was a truly professional experience. Kudos to Kostis. He represented his company and himself with class and skill. Many thanks.

    Answer from pro:

    Thank you for your kind words. I will be sure to pass along your review to Kostis. Sincerely, Austin - Owner.

    Reply created 24 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2014

    Excellent service that I would reccomend to anyone!

    Kostis P came and changed the main shutoff valve in our house that was broken and pouring out water. He was absolutely amazing. So friendly and went out of his way to help us. Even building a temporary pipe system out of pvc to funnel the water into the basement floor drain while we waited for the City to come shut off the water. Excellent service that I would recommend to anyone!

    Answer from pro:

    Thank you! We are truly grateful for your business! Sincerely, Austin - Owner

    Reply created 24 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2014

    Peace of mind the job was done right!

    I am very happy with all the services that I received so far from priority plumbing. Trevor was excellent, he explained things really well and made sure that all was fixed. Even though there were a lot of issues with my old house. I also feel that I have a guarantee, piece of mind that it was done right. If anyone has complicated issues, Trevor is your guy.

    Answer from pro:

    We value your feedback! We look forward to working with you again in the future! Sincerely, Austin - Owner

    Reply created 24 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2014

    Clogged drain cleared!

    First time calling Priority Plumbing when no amount of plunging/dangerous chemicals could unclog our toilette. Matt W was super professional yet personable. He laid out all my options and their respective costs, explaining to me what each procedure was. The price point may be a little steep ( especially if you're a student like me) but there are no surprises, and you're paying for quality service. He even cleaned the area despite my lack of a toilette brush. Overall, if you need a job done and done well, these are the guys and gals to call.

    Answer from pro:

    Dear Alice, Thank you so much for trusting us with your plumbing situation. We are grateful for the review and for your business. Sincerely, Austin - Owner.

    Reply created 24 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Nov 2014

    New vanity installation

    I called Priority Plumbing to install a new vanity I had purchased for my powder room. Greg was fantastic. He was very pleasant to deal with and did a great job! He cleaned up very well and I would highly recommend him. Great Job Greg!

    Answer from pro:

    Dear Susan, Thank you for your review! We appreciate your trust and thank you for your business. Sincerely, Austin Tsakopoulos - Owner.

    Reply created 14 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Nov 2014

    New Faucets in Bathroom

    I called Priority Plumbing last week because my bathroom facuets were old, leaking and ugly. They called ahead which was great because I work a lot. The plumber had an assortment of taps in the truck and was able to get the job done quickly and professionally. He cleaned up rather well and overall I'm impressed with the service.

    Answer from pro:

    Dear John, Thank you so much for your kind words. We're so happy that you were satisfied with our services. Sincerely, Austin Tsakopoulos - Owner

    Reply created 14 Nov 2014
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 1 Nov 2014

    Service

    On a second visit Trevor corrected a problem even though we had no warranty. He was willing to go the extra mile to figure out what was wrong and put things right.

    Answer from pro:

    Hi Brian, We always do our best to make our customers happy. I appreciate your trust and your business. Sincerely, Austin Tsakopoulos -Owner.

    Reply created 14 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2014

    Fixing leak under kitchen sink and replacing valve on water heater

    Greg T was professional, efficient and knowledgable. He spotted a problem with the water heater in addition to the main problem and fixed both. The company is great and we have a plan with them due to other visits they've made. They are always reliable, tidy and professional. Highly recommend!

    Answer from pro:

    Dear Sunshine, We appreciate you taking the time to write this review. I will be sure to pass along your kind words to Greg. Thank you for choosing Priority Plumbing & Drains. We appreciate your business very much. Sincerely, Austin Tsakopoulos - Owner

    Reply created 14 Nov 2014
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