Priority Plumbing

Rating: 4.7 out of 5

Priority Plumbing reviews (801)

  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 15 Oct 2012

    Garburator Repair

    Contacted these guys through samedayplumbing.ca to fix two broken waste disposal units (garburator) - follow up over the phone was professional but quote when the tech came to the house was crazy. Told me that we need to replace both (which is what I expected) but wanted to charge more than $2000 (units cost $500 combined at home depot - rest is labour). When I asked how long it would take, he said an hour - which means for travel and 1 hour of time was $1500. I don't mind paying a premium but when someone is taking advantage of you, based on the size of your house, trusting personality or other reason then I have a problem. When I commented about the price the response was "that's the price of being in business" which is a good reason why you should not do business with companies like this. Response to Company: We were quoted $750 and $1250 which is $2000 + HST. The units are the same that are sold by HomeDepot - they carry the full line of residential units - we purchased the same units you quoted with install from home depot for $1000 Including HST. Home depot contractors are insured and licensed to install the units. This is just a case where competition is forcing you to have prices that the market expects - we know how much the units cost and we know what the labour cost.

    Answer from pro:

    Hi Richard, We quoted you $750 to replace a garbage disposal. That is $1500 for two. The cost of the disposals that we quoted to you are $980, not $500. We quoted you for 1 Horse Power units, they sold you 1/3 horse power units. The difference in quality is huge. You should compare apples with apples before you comment on our company. In addition to this, you had to drive to the store, wait in line to pay and to arrange installation. Then you have to wait 1 week minimum for a Home Depot Installation. If there is ever a problem, you will wait a week for service. We do not take advantage of people. We are an honest and ethical company. Thank you - The Priority Team.

    Reply created 17 Oct 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Oct 2012

    leaky kitchen sink

    O ring broken... Tony fixed the rings and installed faucets to minimize the damage if this happens again. Pleased with service and they were able to help me on the same day (sunday!!)

    Answer from pro:

    Hi Roger, thank you for the kind words. We pride ourselves on fast, efficient and professional work. All of our plumbers are licensed and have years of experience. "Service" work is very different from new construction or renovation work where everything is pre planned. It takes years of experience to repair a wide range of fixtures and brands. Thank you for being a customer. We really appreciate it. - The Priority Team.

    Reply created 15 Oct 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2012

    Sanitary Drain Replacement / Repair

    They were prompt, same day service as a new customer I would recommend them to others. The work was done cleanly and efficiently, the technician that was knowledgeable and offered 3 solutions to select from.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2012

    Sump pump replacement

    Kostis was efficient, courteous and provided a thorough overview of the job and cost. We were very satisfied with the work. Our sump pump died in the last storm and we were afraid of a flooded basement if we didn't get help fast. Thanks for your hard work!

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from Greg Turko
    Rating: 5 out of 5
    Review left on 30 Aug 2012

    drain repair

    Priority Plumbing gave me a next day appointment with a three hour window of my choice. Greg came on time, explained the work that needed to be done and did it promptly and very well. Too often, plumbing repairs are an adventure of not a very rewarding kind. Not so Priority. who we have previously used with similar excellent results. I would recommend Priority Plumbing to my mother and to anyone else's mother with no hesitation.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2012

    Plumbers

    My kitchen faucet was loose. I called before 9 am and was advised that the technician would be there between 11 and 2. Kostis was here shortly after 10 am and replaced both the kitchen faucet and one in my bathroom after providing me with numerous alternatives. Kostis was very pleasant, respectful, thoroughly competent and efficient. I would highly recommend this company to my friends and family. It is wonderful dealing with a company that delivers on its promises.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jul 2012

    upgrade to condo plumbing

    Greg from Priority Plumbing gave a comprehensive assessment of what my condo needed. Building is 12 years old, i had just moved in and noticed some things that he confirmed needed work, repair, or new fixtures. He was spotless, even worked in a small enclosed space to avoid the fire detector going off- spotless cleanup! Priority has been my choice for home and condo!

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 3 Jul 2012

    Kitchen repiping and kitchen faucet repair

    Priority Plumbing is a very professional company. I am very satisfied with the customer service provided. I had water underneath my kitchen sink. The piping was falling apart. Kostis, the technican explained what needed to be done. The kitchen faucet was loose. The kitchen sink was repiped and a new faucet was installed. Thank you.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jun 2012

    Fixed Shower

    I recently called Priority Plumbing because our ensuite shower only had hot water coming out. Priority Plumbing schedueld an appointment to check it out quickly. The technician diagnosed the problem found the part and was back quickly to fix the shower. The work was done efficiently and well. I highly recommend Priority Plumbing.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2012

    Recovered my new wedding ring

    I accidentally dropped my wedding ring in the toilet bowl and was panic stricken. I called Priority Plumbing and got a very sympathetic agent on the line who scheduled a plumber to drop by this morning. Although a bit late due to another project taking longer than expected, when Costas arrived, he was pleasant, efficient, and thorough. A pleasure to deal with. AND HE GOT MY RING BACK! I'd gladly recommend Priority Plumbing to anyone.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
Get in touch