Priority Plumbing

Rating: 4.7 out of 5

Priority Plumbing reviews (805)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 15 Dec 2011

    Repaired leak in hot water rad

    Response time was prompt. Service person was polite and informative. Work was completed to our satisfaction, stoped the rapid leak. Cost was in my opinion quite high for 45 minutes of work. Certainly not the cheepest company in town but efficent.

    Answer from pro:

    Hi Alex, One of the benefits of doing business with us, is that you get a guaranteed price before we start any job. That price does not change no matter what. This allows us to focus on providing superior customer service. Things like answering the phone, being on time, arriving quickly, being super clean, and super efficient. I know plumbers who charge by the hour, and for things like assessing your problem, talking to you about the solution, going to the supplier, getting tools, doing the job (slowly), and cleaning up. This would make the price come out to the same or more, but the fact that they took twice as long gives you the illusion that you got your moneys worth. The price that you paid is the fair price for the job. We just think that by focusing on being super organized and having highly skilled staff that allows us to operate more efficiently is something our customer would prefer. What would you prefer, slow service same price or fast service same price? Thank you for your business, Happy Holidays, and we do hope to serve you again in the future! Austin Tsakopoulos -

    Reply created 24 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Dec 2011

    Plumbing

    Contacted, can book online, contacted back right away, next day service as it was not urgent, options and costs for each provided, explained clearly, no pressure, polite, work focused, clean - will definately call them again!

    Answer from pro:

    Jo Jo-Ann, Thank you for your review. I appreciate you taking the time to emphasize so much that so many take for granted. We really try to focus on our customers wants and needs, and I think you have outlined that effectively. I really appreciate it and I'm sure many reading this will too. Happy Holidays! - Austin Tsakopoulos.

    Reply created 24 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2011

    Replace two kitchen sink faucets, replace corroded toilet, replace bathroom faucet and repair shut off valves

    Called to fix a leaking kitchen faucet. They were able to come the same day and did a thorough check of all plumbing. Discovered several potential problems and recommended several alternatives. After discussion and selecting the optimum solution they did a thoroughly workmanlike job, cleaning up afterwards.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from Robert
    Rating: 4 out of 5
    Review left on 1 Dec 2011

    replacing toilet, fixing taps etc

    We were recommended Priority plumbing a few years ago, and I have been satisfied with the service that we received ..EVERY time!!!! that we have used them, fixing or upgrading taps, sinks toilets ..everything that has to do with water.. Priority fixes it !! And what I like most about Priority is that the price that is quoted to you..is , in fact the FINAL price !! Whether they are there for 2 hours or 5

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2011

    New tap installation

    Kosta arrived when IO was told he would. He wore plastic slippers over his shoes to protect my floors (as he said, to honour the home). He did a very neat and complete job. I was com.pletely satisfied

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 24 Nov 2011

    Fix stopped up Kitchen drain

    Always a bad feeling when you wash some dishes and the water stays in the sink. Usually a little Drano or a quick plunge cures that but when nothing works you call the professionals. We did that and the Priority Plumbing rep was over within and hour. After a quick inspection he told us it wasn't just a blocked kitchen drain but a blocked main down pipe connected to it. Long story short...their people came the next day, removed and replaced the main pipe, the floor drain and the laundry tub. Tough to argue. They worked half the day and did the job which ended up costing quite a bit, e.g. $4000. I can't complain about the work but the cost seemed quite high. Sure, I could have asked them to just do the down pipe and leave but the floor was already busted up and if there were further problems with the parts undone...it would just cost more later. Drains all work fine so I can't complain about anything other than price and the fact they promised to do a camera scope of the main drain but didn't have the camera with them. My recommendation...get a couple of estimates, even if the water isn't flowing.

    Answer from pro:

    Thank you for your feedback. Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2011

    Plumbing and Pipe Repair

    In our old house our pipes started leaking a natural thing in a house of that age but a pain and expense to fix we had the guys come in any the were nice great service, hard workers and i felt comfotable with them in my home (it is just me and my daughter) i highly recommend services if you have any plumbing needs and want great service without a huge bill

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from Heather
    Rating: 5 out of 5
    Review left on 19 Nov 2011

    Emergency trap replacement, backwater valve installation

    They came when they said they were going to. They did what they said they were going to do, at the cost they quoted. Everyone was polite and professional - they even sent a thank you card! I will definitely call them again if I need a plumber.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Nov 2011

    Plumbing services

    We have used their services many times and found them to be courteous & professional. every time. Greg & Austin explained all their work and it was done promptly. I would highly recommend them.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2011

    replacing toilet

    After an initial visit did not resolve the underlying problem, Priority Plumbing returned to replace the whole unit. The plumber was fast, polite and tidy, and credited the cost of the first visit towards the final cost of the new toilet.

    Answer from pro:

    Thank you! Priority Plumbing https://priorityplumbing.ca 416-762-8662

    Reply created 7 Sep 2019
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