Weed Man reviews (287)

Review from Karim
Rating: 0 out of 5
Review left on 4 Sep 2012
Weed Man
The worst company you can hire. Our lawn actually looks worse now. They could not even spell my last name correctly. This is a company that is serious? Huh what a joke. They took my money!
Review from HomeOwner
Rating: 1 out of 5
Review left on 22 Aug 2012
Lawn care/maintenance
In all the years we have owned our home, the lawn has never looked as bad as it has this year. Weed Man promises much but has delivered little. We have more weeds on our lawn than neighbours who have had nothing done!!! I would never recommend Weed Man to anyone.
Review from HomeOwner
Rating: 0 out of 5
Review left on 22 Aug 2012
Weedman Weed Control
In short, a nightmare. I had for the last 2 years with many many phone calls, pictures and zero results. They even started again this year although I did not order - said I was on "continuous service". The absolute worst customer experience I have ever had. I manually weeded and fertilized this year with fantastic results. Never ever do business with them
Review from HomeOwner
Rating: 0 out of 5
Review left on 20 Aug 2012
no show but being charged
weedman didnt show for 90 days i emailed them to cancel they showed up 12 hours later to spray for weeds, and left a bill for two spray saying i didnt pay my previous amount from june but no one came since may. i would never use them again those people have no business sense. yvonne mississauga
Review from HomeOwner
Rating: 0 out of 5
Review left on 13 Aug 2012
Annual Lawn Care - Weed & Pest Control
Total grass area to maintain: 30'x 30' max False advertising with respect to results and fraudulent application (weeds not treated but was invoiced)...worst investment I have ever made, now have the worst lawn in the neighbourhood! Apparently you have to call repeatedly to have a reapplication done to ensure you get the results they boast about. Avoid Weed Man at all costs, you are better off doing it yourself.
Answer from pro:
Please contact my office as our guarantee is to reapply the weed control serivce at no charge within 5-7 days if the customer request it to be done. Our office schedules 4 weed control treatments during the course of the entire season, two of them at no charge. If you require more because of the orginal state of your lawn, rain soon after the service was applied or any other reason we will do so at no charge. I am unsure if you are in my service area but if there was every a service invoice left without a service being performed contact us immediatley as this is something we take very seriously. Steve Stronge Customer Service Manager
Reply created 14 Aug 2012
Review from Jason
Rating: 5 out of 5
Review left on 30 Jul 2012
Weed application and grub control
Good regular service, keeps the weeds off my lawn (a noticeable improvement versus my neighbours). Grub control has helped. When I've needed a re-application a quick phone call and they return promptly.
Answer from pro:
Thank you for your kind words and I am very happy to hear about the good service. Steve Stronge Customer Service Manager
Reply created 14 Aug 2012
Review from HomeOwner
Rating: 0 out of 5
Review left on 18 Jul 2012
WEED MAN SOOOO FRUSTRATING!!!
My husband and I invested way too much money in the weedman this year for our lawn. I have never been so frustrated in my life with their service. I can't stand to waste another minute of my life thinking about how brutal they are and the money we wasted. I can't believe what they get away with and I feel like a fool for ever hiring them. I wish I read all the horrible reviews on them first before we invested our hard earned money to them. Truly disappointed and feel robbed.
Answer from pro:
I appreciate your feed back and I would like to resolve your concerns immediatly. I would like nothing more than to resolve your frustrations and have us both feel proud about serviceing your property. Please contact my office at 416-269-8333 and ask for a supervisor to speak too. Unfortunately based on your posting you might be outside of my service area and if so when you do call my office we will direct you to the proper franchise. Steve Stronge Customer Service Manager
Reply created 23 Jul 2012
Review from HomeOwner
Rating: 1 out of 5
Review left on 16 Jul 2012
Lawn weed control
We signed up when a sales rep called several times and then made promises to maintain our lawn free from weeds, keep it healthy and green and offered to cancel if we were not satisfied. The lawn at the back of the house is covered in weeds and there are yellow patches where grass no longer is growing. When we called them, they send a "technician," who the recommended a treament at over $200 and then offered to give us a discount. When we contacted a garden centre, they told us the treatment Weed Man recommending should be done in early June of September not in July! They continued to call offering additional services at $150 and over continually for various services. We are now trying to cancel this service.
Answer from pro:
If there are any questions or concerns with your lawn please call my office and we will be glad to help. The service was either grub control or a granular seed and feed that they would of recommended depending on your lawn conditions. Grub control should be applied in September and the granular seed and feed should be applied only in the growing seasons, April-May or Sept-Oct. We take pre-orders for these services during the season and apply them at the appropriate time always. There are weeds in lawns right now because it's the second full growing season for them and in this extreme heat we have to wait a couple of weeks before sparying them when it cools off alittle. In any of our programs you are only charged for 2 weed controls and if any more are required they are applied at no extra cost throughout the season. Please call my office so we can look at your account and answer any questions you might have. Thank you for your time. Steve Stronge Customer Service Manager
Reply created 23 Jul 2012
Review from HomeOwner
Rating: 0 out of 5
Review left on 11 Jul 2012
Weed Man Scarborough
I had expressly asked Weed Man not to call me last year after receiving terrible service in 2011 but they did and they spoke with my husband who gave them another shot. I've asked repeatedly not to be called but I'm still getting 3 or 4 calls a DAY offering additional services. They have been to our house twice in 5 months and we've seen zero improvement in our lawn... apparently it's our fault because we haven't bought the "grub control", "aeration", "extra weed control", etc. DO NOT book with Weed Man, they don't respect your requests to not be contacted.
Answer from pro:
Please contact my office so I can resolve these concerns. There is no need to every buy extra weed controls with Weed Man we don't charge for extra weed controls unlike our competetion, we do unlimited reapplication if needed at no extra cost. Please call my office and ask for me so I can resolve your concerns and get you the results that we both expect from our serivces. Steve Stronge Customer Service Manager
Reply created 12 Jul 2012
Review from Robert Lombardi
Rating: 0 out of 5
Review left on 6 Jul 2012
Weed/Fertil;izer control
Brutal service and harrasing phone calls. Weeds are out of control, grass is the worst in 3 years when no service was used. Grass wont even grow in certain arreas. When I called to complain, "you know you can reapply weed contraol as often as needed? Do not use these services
Answer from pro:
Please contact my office so we can listen and resolve these issues right away please. If the service is not showing results we will always reapply them at no charge. If there is still an issue than we will send a Manager to your property within 24hrs to inspect those concerns and find a resolution A.S.A.P. When calling please refer to your Home Stars comments. Thank you Steve Stronge Customer Service Manager 416-269-8333
Reply created 10 Jul 2012