Weed Man reviews (287)

Whenever I see the technicians and speak to them they are very courteous and explain the service they plan to carry out. I am satisfied with Weed man services and that is why I have remained a customer for a long time. I would definitely recommend Weed Man and in fact have done so to my neighbours. I would also like to acknowledge Donna and Cathy from your Customer Service Department who are always ready to assist and so helpful. Thank you.

We have been Weedman customers for 3 years. We have been very pleased with the service. Many of our neighbors have also chosen to go with Weedman because they have seen the improvement in our lawn.

Would like the men trained a little better on applying the different applications. Had an unfortunate event where my new fence was stained with the weed application. Also the truck used, spilled oil in front of the house. Weed Man gave me an aeration application to compensate for the damage. Have been a customer for over 10 years so I was a little disappointed with this recent event. Donna in Ontario.

Thanks you Weed Man. I am satisfied with your service, that is why I have stayed with Weed Man as a happy customer for so long. Abdul, Toronto. . .

I had a competitor before. The service was bad, and my weeds increased. Then I switched to Weed man What a difference. The service is great. My weeds are almost gone, and I am a very happy customer. Your technician are friendly and know their staff.

I used weed man for two year. So far I feel good for their services. My wife is very picky about the grass. She use to pick up the weeds as long as she got home almost everyday. Also, we always seeds new grass, watering. But for some reason, our grass always looks yellow. Until two year's before she asked other people and know that they were using weedman to keep the grass green and get rid of weeds. That's why we used and our grass is super!

I am writing regarding the excellent service I received from one of your staff last night by the name of Nicole Powers. Although Nicole insists that she was just doing her job, Nicole's shown extreme professional approach, she was very polite, informative and caring and took the time to listen to my questions and provide detailed and thorough explanation. Now a day's it is rare to come across such excellent customer service, I hope that you will recognize and reward such commendable service. I am certain she wilol be happy to know I felt great after talking to her as she left a very positive and professional impression within me as a customer. She is certainly a pleasure to talk to and is a great asset to the Weed Man team. She meet your logo of TRUST THE PROFESSIONALS.

I caved in in 2011 after weedman's annual sales calling barage every year. My goal was to get rid of weeds. They offered other services (fertilizer etc) that I didn't really care for. My goal was just to get rid of weeds. They promised that they will take care of my entire property (front, back and sides) without any limitation and that I can call them anytime to reapply the weed treatment. I have no evidence other than the sign that put on the front yard that they came and did the treatments. My backyard is locked and no one ever saw them coming or spraying. I assumed that the fertilizer treatments were done (took their word for it) but I saw no results. I was waiting for their main show (the weed treatment). They had advised to leave the grass growing so that the weed treatment would be more effective. They were very late and the grass grew big and I had trouble with my neighnours that costed me money (he was tolerant of some building material I stored at the sides of my house) but then he demanded that I remove it as he was upset with the big grass and weeds on my front yard.) The building material was around $300 and removal was around $150. I had to dump the material to waste disposal. One day when I saw the sign of weedman had come so I thought that they had come and applied the much anticipated weed treatment finally. I did see some limited spots of weeds browning in the middle of the yard but most areas (near fences, front yard raised flower bed, sides of the house) were left. Those were the difficult areas and I was hoping to get those treated. when I called to complain, they said they would send a supervisor. So apparently the supervisor also came without being seen by anyone (there is always someone in my house as my retired parents and pre-school kids live with me and my wife doesn't work). He left a paper saying that the areas of my concern were not sprayed because they could stain trees/shrubs/fence/stones/gravel) etc and if I want those covered there is special process they use that will cost extra. I called again to clarify and complian that why I was not told about that when I signed up and the rep told me that they will send someone to rectify the situation and spary all the areas that I ask for. No one showed up and I just received the bill for three treatments (two totally fanthom) and one uttrely useless. At that time, I called and cancelled the contract and decided not to pay anything as I have no evidence of their work. They kept calling trying to collect and to sell their services. They also kept sending bills with growing late charges. I told them that I would not pay as they breached the contract by not providing the services that were promised and expected. But they kept sending the bills and kept calling. After a year of annoying calls, they bloated the original $165 charge ($55 x 3 visits) to $230 and then gave that bill to collection agency. Their letter says that it will be reported to Equifax and TransUnion. Now I see that as a bullying tactic and this whole thing/balance is tilted towards business favor. Is there a equivalent agency that consumers can use to counter these tactic from businesses. I know BBB rating is not that effective in stopping buisnesses from these kind of harrasing tactics. I don't want to go to small claims as the minimum amount is around $500. I read that if the collection reports to credit agencies, then I can sue all parties (weedman, collection, and credit agencies if they refuse to open an investigation or remove the charge). Thie defnce will cost them more than the $165 charge that they are after. Anyway, I don't think a paltry charge like that from a lawn compnay can affect my credit store that much and affect my borrowing capacity from bank. Banks (for mortgages) look for overall rating and my record is sparkling clean over the entire length. Its their word (weedman with a bad BBB rating and numerous onlien compliants) against a otherwise flawless consumer credit record. Its just a matter of principle and I would not pay even if the amount is small and for services not performed and demanded through intimidation. Even though, it will waste my time, I am willing to do all the way to fight for this.

I live in Richmond hill with big lot, 1.6 acre and evevry time i call Weed man , i get digffernt people > they cam epast year at my home but nevevr told us in advance when they coming and and evevry time I come home and see there is Invoice at the door> i get so many called from there differnt offices and they have no centralised system so that one francise owner will know that you are their exsisiting customer. You call their office to complain and you will get sales person t see you more. It sucks

I was a customer with weedman for over 5 years. 3 years at my current property, and a couple years at my old house. I must say over the duration of their services I've seen almost no results. Last summer I spent endless hours on my hands and knees pulling out weeds! After switching providers , it was brought to my attention that I was paying for services I did not need. I am no where close to being a lawn expert, so I followed and took all recomendations made to me by the weedman representatives, with high hopes of achieving a healthy lawn. I was taken advantage of, my hard earned money was thrown down the drain on services that had little to no effect! I'm some what skeptical that they even did they services that I signed up for. At first I thought it was due to the chemical ban, and all the new regulations, but this year having switched to a dfferent provider I've been proven wrong. I must say that the string of bad reviews, always seem to be followed by tons of perfect scores. Another 'snake in the grass tatic' I guess! After dealing with weedman, I was turned off from lawn care providers, I felt they were all a scam, and that I was just wasting money. After viewing cbcs documentary, I realized that weedman have been notorious for their horrible practices, Canada wide.. .I would never recommend such a sneaky and unethical corporation to anyone. Having cancelled their services, I now recieve more calls than ever, weedman continue to throw "special promotions' my way in order to get my business back. Now that I've left weedman, my lawns in the best shape its ever been, and I wish I made the move years ago. A company that needs to publish fake reviews in order to win business, is not a company I would ever do business with. Goodbye weedman!