Welda Windows & Doors reviews (332)

Review from HomeOwner
Rating: 5 out of 5
Review left on 5 Aug 2023
A New Front Porch Enclosure
Last week I had a new Front Porch Enclosure installed by Welda Windows & Doors. I am very happy with the outcome. I had the pleasure to work with Jimmy one of the sales consultants. He was very professional, knowledgeable and very helpful in helping make a decision. Jimmy was very patient. He guided me through the whole process, and I never felt any pressure coming from him. He sent me countless pictures, and he called me after for feedback. He even created a drawing of the finished product so I could have a visual of what to expect. The Quality of the product is outstanding has Jimmy had promised. Juvenal and Candle did and exceptional job with the installation. I highly recommend Welda Windows & Doors for being a company that delivers excellence!
Answer from pro:
Lisa Thanks a lot for taking a time to share your experience. Your business is much appreciated. Best regards from all of us. Team Welda
Reply created 8 Aug 2023
Review from HomeOwner
Rating: 5 out of 5
Review left on 25 Apr 2023
Window replacement
Welda Windows were professional from the initial consultation to the installation. They explained all our different options and did not try to pressure us at all. Eli and Zoran were the best! I would highly recommend Welda.
Answer from pro:
Thank you so much for the kind review! Let us know if we can help you again the future. Welda Team
Reply created 26 Apr 2023
Review from HomeOwner
Rating: 5 out of 5
Review left on 11 Apr 2023
So happy!
We love our new front enclosure! It seems incredibly well-built and makes our front porch so much more enjoyable. On the weekends in the morning, we get to enjoy our coffee in our new sunroom. We get to watch thunderstorms with the kids and stay dry. Plus, we can't wait to have some mosquito-free evenings this summer! It's a significant upgrade, and we are so excited for our first winter with it :)
Answer from pro:
We are incredibly happy to hear that your porch enclosure went smoothly. We highly appreciate your business with us and we look forward to doing more in the future with you, friends, or family. Thank you, Welda Team
Reply created 12 Apr 2023
Review from Customer of Welda Windows & Doors
Rating: 5 out of 5
Review left on 3 Mar 2023
Replace front door
Excellent product and service. Replaced most windows in our previous home over 20 years and were satisfied every time. Would recommend to anyone.
Answer from pro:
Dear Bill & Jocelyne Thank you so much for your support. We are grateful to have customers like you and appreciate your business!!! Best regards from all of us Welda Team
Reply created 3 Mar 2023
Review from Susie
Rating: 1 out of 5
Review left on 9 Feb 2023
Porch Enclosure
I chose Welda Windows and Doors to install a porch enclosure for my backyard. I was having issues with box elder bugs in general but a lot of them on my kitchen window and doors starting in April and all through the summercouldnt even open my door. I decided to invest in an enclosure so I could enjoy the outdoor space, keep my furniture protected and not have to worry about bugs. I was VERY clear on the reason I was getting the enclosure and I was assured that it would be sealed - I cant tell you how many times I asked because why would I spend this much money if they couldnt guarantee this?!? The install went well and my enclosure looks nice BUT a lot of bugs are getting inhad to vacuum them up every day cause now I cant spray them or squash them AND the enclosure is also letting in water when it rainsit floods the room and I have to try and sweep the water out so it doesnt do too much damage to my furniture. I have photos and video that I will try and post and am willing to share it with anyone who asks. Ive called, emailed and texted MANY times, the installer gets back to me usually but theres been no follow through to fix the problem. The installer came to see, saw how many bugs I had vacuumed up (disgusting) and he said cant figure it outthe aluminum guy came and was insulting - suggested I kept the door open and thats how the bugs get in.yeah, thats what I do, I invite them in because I love them so muchwow!!! I dealt with Jimmyas soon as he makes the sale, forwards all complaints elsewhere and doesnt care. No follow up. Its been a year. Im not one to complain or write reviews but I dont want someone else to get a porch enclosure thinking its going to be bug and weather proof. $10,000 later and I have bugs and water flooding inside. Ive been patient, wanted to give them a chance - so now heres my review because I now realize theyre not going to address these issues and Ill have to spend more money, find someone else and get it fixed.
Answer from pro:
Dear Susie Thank you for your feedback regarding the porch enclosure that we installed for your home. We are sorry to hear that you are experiencing issues with bugs entering the porch area, and we understand that this can be a frustrating and concerning problem. Our Manager, Leon, spoke with you about this issue last year. We would like to clarify that while the porch enclosure provides an additional layer of protection against the elements, it is not designed or intended to keep out insects or other small creatures. Insects can enter through small drainage halls in the structure, as well as through open windows or doors. If you are experiencing issues with bugs, we would recommend taking additional measures to control them, such as using insect repellents or traps. Additionally, it may be helpful to consult with a pest control specialist to develop a comprehensive plan for addressing the issue. We hope that this information is helpful, and we apologize for any confusion or misunderstanding about the capabilities of the porch enclosure. We value your feedback and are committed to working with you to find a solution that meets your needs. Thank you for your business and for bringing this matter to our attention.
Reply created 15 Feb 2023
Review from HomeOwner
Rating: 5 out of 5
Review left on 13 Jan 2023
New windows and doors
This upper window part of this project was complex. They showed impressive ingenuity coming up with solutions to the project. The installation of the upper window, front and rear door was professional and efficient. Excellent workmanship. Have used this company several times in the past and will continue to do so. Great company to work with.
Answer from pro:
Thank you So much for your Business. Best regards from all of us. Welda Team
Reply created 13 Jan 2023
Review from Customer of Welda Windows & Doors
Rating: 5 out of 5
Review left on 9 Oct 2022
Windows & patio door
I got my windows done from them. Great work and nice guys. Also got patio door done a couple of yeara later. Same great experience.
Answer from pro:
Thank you for taking the time to write a review, we are happy to hear that you are pleased with our company. Welda Team
Reply created 17 Oct 2022
Review from HomeOwner
Rating: 5 out of 5
Review left on 3 Oct 2022
WINDOWS
GREAT CUSTOMER SERVICE, VERY DETAIL ORIENTED GREAT PRODUCT WITH WARRANTY DELIVERED ON TIME DEFINETLY ORDER FROM WELDA AGAIN
Answer from pro:
Thank you for taking the time to write a review.We were happy to help you with your project, let us know if you need anything else in the future. Welda Team
Reply created 5 Oct 2022
Review from Customer of Welda Windows & Doors
Rating: 5 out of 5
Review left on 24 Aug 2022
Electric awning
Awning is easy to operate and the install team worked in extreme heat, taking care with the install. I would appreciate an instruction booklet covering the basics and how to make adjustments if they are needed at a later date. There was no paperwork provided.
Answer from pro:
Thank you very much for your business and appreciate you doing a review. We would be delighted to send any further information required and we would be happy to mail out the instructions booklet to you if you wish. Please feel free to contact our office by phone or via email when it best suits you. Sincerely, Welda Team
Reply created 25 Aug 2022
Review from HomeOwner
Rating: 5 out of 5
Review left on 12 Aug 2022
Bay Window Replacement
We had used Welda previously to replace our back windows including a bow window. We were very happy with the final result so turned to Welda again when we decided to replace our front bay windows. We wanted something maintenance free, so we also has Welda cap the wood above and below the windows with aluminium capping. These new windows are LoE-366 providing better insulation and a bit more privacy during the day given how they reflect the sunlight. We are very happy with the final results.
Answer from pro:
Hi Darren, Thank you for leaving us an excellent review. We're thrilled you loved your experience and our products. We put customer satisfaction as our priority. So thanks for your kind words and we look forward to working with you in the future. Sincerely, Welda Team
Reply created 16 Aug 2022