Beautiful Basements No Longer In Business reviews (15)

Our basement is finished, finally; however, Marek is now over four months in arrears to the tile company for the tile installation which was completed on June 24, 2007. The owner of the tile company has been very patient, but he is considering putting a contrator's lien against our house because of this unpaid bill. Marek's own tile subcontractor refused to take this job so he contacted the company from which we purchased the tile and used their installer. His plumber also was not available to do our job, so Marek contacted our plumbers. He also did not pay them in a timely manner. This seems to be a pattern. He has told us he will make the payment over and over again, and even knowing that we have contacted the Better Business Bureau and the Ministry of Consumer Affairs has not prompted Marek to actually make the payment. Marek, if you read this, you need to understand that we won't stand for a lien against our home. Pay the bill. We emailed you the address of the tile company again today, Nov 8, 2007.

We engaged in a project with Beautiful Basements to re-construct and finish our basement. We were very pleased with the quality of the work as well as the timeline and how it was followed closely. We were also very pleased with the company representative, Marek, and how he was always available to assist us in any way, or answer any questions at any time. We would definately recommend Beautiful Basements to anybody looking to finish their basement in the future! Our experience was great!

Wow...what a bad experience ! We were outright lied to over the phone many, many times, the building code was not followed in many places, AND they cashed all the cheques but left with over $2000 of unfinished work. Good luck complaining to Marek or Dave, they just don't return phone calls after a while. The work that was completed was OK quality. If you MUST use them, don't use their contract, make your own and include everything down to the smallest detail and stick with your hold back until everything is done. Enough venting ! In response to Marek's response for more information, I sent him a 500 word email on September 6th outlining the issues.....still no response, what a shock ! With all the bad press about his company, its hard to believe anyone would use them in the future.

Just as the previous reviews, this was a BAD experience. The company is shady, they use subcontractors for all aspects, therefore timelines and quality are all blamed on the subs. Originally we were told the job will take 3 to 4 weeks, they worked on it for 3 months, after which Marek walked away claiming lack of resources and left the basement unfinished. He demands payment up front, please do not fall for it, as you can see from these reviews he does not deliver. Any reputable establishment takes a downpayment, and majority is paid once the job is done. CUSTOMER BE AWARE

This company left us with an unfinished basement project, having received substantially all progress payments. The ventiliation to the upper floor kitchen was cut off and required opening the basement ceiling to restore heat/air flow.