Ductless.Ca reviews (47)

Great experience start to finish. Called to request an estimate, and sales person (Paul) called to setup appointment promptly and was here the next day (this was in mid-May, while temperatures were still cool). Price quoted was sharp, and spec of unit and the accompanying warranty was great. We accepted the quote the next day, and within a week, the installation crew arrived on the scheduled day, and installed the unit nice and cleanly. They were polite and professional. Highly recommended.

We had to replace our old boiler system (we have rads in our 1917 Toronto house) and we got several quotes and recommendations about how to proceed. We decided to go with Paul at Ductless.ca because he provided the most detailed and thoughtful quote for us based on what he felt would be most suitable for our house. We had our boiler and our hot water tank replaced with a combi boiler PLUS the install crew (Andy and his assistant Carl) removed and cleaned up a lot of the (ancient!) piping. The best thing is that the installation took place over 3 days (they started the first day in the mid-afternoon after completing another job) and Andy made sure we always had hot water for dishwashing and showers overnight, so no inconvenience to us trying to get a busy family going in the morning. Excellent service from Paul, he came with the crew on the first day, and came by several times during the installation process to check on things. Very much appreciated.

I recently replaced my old boiler and hot water system. I had received several quotes, and Paul's was quite competative. Paul was great at helping us navigate the options and we settled on a Viessman Boiler and Traingle Tube storage solution. The install staff were awesome!, These guys showed up as scheduled and stayed late to finish enough of the install so that I had hot water for the morning shower. Their two day install delivered a complete solution and gave me a flawless system, cleaning up a previous contractor's mess of my hydronic system. They protected all my floors, cleaned up after themselves, and did a really great job!! Great company and good guys!

Paul installed a Mitsubishi Mr. Slim with one outdoor unit and two indoor units for us a couple of years ago (before I knew about Homestars), and he did a good job. His price was competitive with other companies I contacted, and in fact he ended up installing a higher-BTU indoor unit in the main rooms without charging more than the original quote. He and his crew did neat work, returning after the installation to check things out and to add the outdoor aluminum covers to hide the line sets. The system has worked very reliably and is very efficient -- the hydro bills hardly show a blip. I also recommended Paul to a neighbour who needed her outdoor unit temporarily removed to facilitate building repairs. She said he did the job for about $300 less than what her own installer was going to charge. Two happy customers.

I moved into a small semi that had baseboards heaters and no AC or ductwork. After some research online I decided a ductless heat pump was the answer. Paul was great during the quote giving me honest opinions and describing the solution he recommended in detail, this was two single split system units (one for each floor) and the install of a sub-panel. On the day of the install the lads were quick, courteous, quiet and extrememly tidy, the job took under a day and the units have been working perfectly since.

We just moved into a 62 year old home and the recent heat wave was enough to convince us we needed A/C. Paul from Ductless.ca came by the same day we called to provide a quote. The installation happened a few days later. The work crew arrived on time, cleaned up after themselves and finished in less time than had been estimated. We will have to update our boiler soon and will definitely be calling Ductless.ca to do the job.

When we were in need of a new boiler/tankless hot water heater, we looked to several companies for quotes and to discuss the various options available. Included in our discussions was Paul from Ductless.ca. Paul was very honest when presenting the pros/cons of tankless systems, outlining the benefits and what we should expect. Overall, we decided to move forward and have Paul and his team install the unit (all the while removing our old 30 year old system). Paul and his staff were courteous and professional. They installed the system properly and we have been very satisfied ever since. The entire process (not to mention the price) was a pleasure and we will definitely be using Ductless.ca in the future.