Pesticon Pest Control

Rating: 5 out of 5

Pesticon Pest Control reviews (2392)

  • Review from Customer of Pesticon Pest Control
    Rating: 5 out of 5
    Review left on 28 Feb 2018

    Bed Bugs

    Our worst nightmare come true. We found bed bugs. And not just any old bed bugs...bed bugs that lived in our children's bunk bed!!! It was so upsetting to realize that the marks on our little boy were bites, and not a rash like our doctor had told us. When we realized what we had, we did what any sane people would do - we hauled our sleeping children out of their rooms and moved our entire family to the basement! We freaked out and cried a little and freaked out some more, and then called Pesticon. It was like immediate relief. Not only did they take our call right away, they spoke to us in an empathetic manner, and informed us that they "were going to get those bugs out of your children's bedroom". It was like hearing calm. They knew what was wrong, and they were going to fix it for us. Less than five hours later (we needed that time to remove all the washable stuff from the bedrooms), Jason was at our door. His calming demeanour put us right at ease. We left, he sprayed, we came back and we talked. He seemed to have all the time in the world for us to answer any questions we had, and told us repeatedly that we were going to be fine. It was exactly what we needed to hear. It's not a fun process - we're still up to our eyeballs in laundry, but the speed, efficiency and sensitivity that Pesticon used to handle our situation was incredible. Jason told us to call any time if we had any other questions, which we did - a lot of them! He responded almost immediately to all of them. He came back for a second spray two weeks later (as we had discussed at the first spray) and again, the company made it incredibly easy for us to book something that worked with our schedule. Since the second spray, again, Jason has been wonderful with answering our questions, and some of them were probably a little crazy - but c'mon - it's bed bugs!!! Ew!!!! Anyway - I would highly HIGHLY recommend Pesticon to anyone with a bug problem. They were awesome - Jason was great - kind, calm, knowledgable - I really appreciate how he took care of our family. Thank You!!!!

    Answer from pro:

    Thank you guys so much for the kind review. It was my pleasure serving your wonderful family. I'm happy you are comforted and can now live in peace.

    Reply created 1 Mar 2018
  • Review from Patti Day
    Rating: 5 out of 5
    Review left on 22 Feb 2018

    Too many mice

    I contacted Pesticon online after speaking with another pest control company. Pesticon gave me great confidence that they could get rid of the mice in our house. Jason was very pleasant and explained how mice behave and saw where they were likely entering our house. Time will tell but it has been a pleasure dealing with Pesticon!
  • Review from bonfar
    Rating: 5 out of 5
    Review left on 17 Feb 2018

    mesh over vent, damaged by squirrel.

    The cover for the bathroom fan on the outside of the house was damaged by a squirrel. The employee ( Blair) removed the broken vent cover and put a mesh over the opening and replaced the vent cover.

    Answer from pro:

    Thank you very much! Keep those pesky squirrels out of the vents!!

    Reply created 22 Feb 2018
  • Review from Cadia Rabih
    Rating: 5 out of 5
    Review left on 15 Feb 2018

    Stuck Raccoons

    We heard a very loud bang in the fireplace in the middle of the night. After several failed conversations with ‘emergency’ services, I called Pesticon and they were hear bright an early. Andre and Blair arrived and immediately saw a raccoon stuck in my chimney from the outside. They quickly got up on the roof and got the baby raccoon free. The mother was a little more tough but they attached a one-way for her. After a few hours I was hearing more noises of her struggling.. we went out and saw that she made her way through the door. Just an amazing experience. Worked well as a team and explained all of the details. Saved me for sure. Really happy with the entire experience. Thank you Blair and Andre.

    Answer from pro:

    Thank you for this wonderful review. Responding quickly is a trait we always work by. Pesky raccoons!! :) Thanks again, Pesticon Team

    Reply created 14 Apr 2018
  • Review from Dianyong Chen
    Rating: 4 out of 5
    Review left on 14 Feb 2018

    Very Responsible from the management

    One day ago I wrote a review with zero star of this company. It might be caused by bad communication between me and the company. I kept communicating with the worker who by chance might be the worst. A manager actually called me back later and promised to do whatever he could help. Since I had the problem solved by another company already, I stay neutral with recommendation. I am very satisfied with their management.

    Answer from pro:

    Hi we hope your problem was solved to your satisfaction. Hope to work with you in the future.

    Reply created 22 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Feb 2018

    Attic squirrel work

    Excellent and professional service. Answered all my questions. Showed me pictures of the mesh and attic interior.

    Answer from pro:

    Thank you very much. We work quickly to solve squirrel entry points in the winter as baby season is around the corner.

    Reply created 15 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Feb 2018

    Pest control

    Patches up holes and set up traps where he thought the mice were coming in from

    Answer from pro:

    Thank you for the good review! Here at Pesticon we stride to provide the best service at all times.

    Reply created 14 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2018

    Pest Control

    Had mice in my house. Pesticon did a great job. Khayam Haider did a great job. Thankyou.

    Answer from pro:

    Hello, Many thanks for your great review. We appreciate your positive feedback. Best regards, Khayyam Haider Pesticon Pest control

    Reply created 9 Feb 2018
  • Review from Customer of Pesticon Pest Control
    Rating: 5 out of 5
    Review left on 5 Feb 2018

    Mice treatment by Haider

    We had a serious mice problem . Mr. Haider from pesticon checked and fixed all entry points . He treated for mice and gave six months warranty . We are very happy with pesticon.

    Answer from pro:

    Hello, Many thanks for your great review. We always put our best efforts to keep our customers satisfied. Best regards, Khayyam Haider Pesticon pest control

    Reply created 6 Feb 2018
  • Review from Customer of Pesticon Pest Control
    Rating: 4 out of 5
    Review left on 3 Feb 2018

    Responsive Customer Service

    A few days ago I posted a critical review of this company which I have asked Homestars to delete following helpful conversations with Pesticon staff which were very respectful and eased my concerns. I regret that I have been unable to delete the review myself and am hoping this edit will help in the meantime. I would work with this company again.

    Answer from pro:

    Hello, after speaking with you about the service you received we deeply apologize for the technicians actions regarding the bathroom use. Chemical wise; Lambda-cyhalothrin isn't a ban or restricted pesticide in Ontario for residential applications. It is the most commonly used pesticide. It also is the only provenly effective treatment for carpet beetles. Temprid SC is no longer available in Ontario. Temprid FX is the new label name for this product and does not have carpet beetles on its list of controllable insects. Here at Pesticon we try to do our best with the chemicals available to us and we hope that the carpet beetles are eliminated. Thank you.

    Reply created 4 Feb 2018