Denca Cabinets

Rating: 4.6 out of 5

Denca Cabinets reviews (42)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2016

    Cabinet Refurbishing & Upgrades!

    Denca did an amazing job refurbishing the cabinets in our house! The quality of work exceeded our expectations and the results have our cabinetry throughout the home looking like new! The hood van custom trim work was very creative and also exceeded expectations. The staff were all very professional and prompt which made the job feel seamless. Thanks Denca!

    Answer from pro:

    Thanks for taking the time to review us! We are so glad the project went well and that your interactions with Denca were positive.

    Reply created 30 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2015

    Kitchen Reno

    We recently embarked on a long over due kitchen reno in our 1950's home. We expected this to be an arduous journey. Designer, Lisa Notacker Wells changed this expectation right out of the gates. Starting from the initial concept to the final touches. With loads of amazing ideas we came up with a piece of art. Herself and the very professional Denca team made this happen. Kevin's incredible craftsmen skills right up to Kathy's consistently spotless communication skills. I would do this again in a heart beat. Thank you Denca

    Answer from pro:

    Thank you for your review, Sue! We are so glad that all the creativity and ideas turned out the way you wanted them to! Thank you for putting your trust in our team. Enjoy your new 1950's home!

    Reply created 30 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Aug 2015

    Bathroom Renovation

    This is a second renovation we have done with DENCA Cabinets and we can not say enough about this Team. Punctuality is fantastic, expertise of work, problem solvers, PERFECTION in work. The quality of this product is superb, when you see the detail of the build and the quality you will not be disappointed. This is a family run business and you feel like the family as each and every one greets you. A special thank you to Shelley, Pierre (awesome fellow), Hussein, David and Kathy who coordinates every one. Renovating an older home brings many surprises but a solution was found for each surprise. Thanks, you Guys are all AWESOME and we would not hesitate to recommend DENCA CABINETS.

    Answer from pro:

    Donna, We want to thank you for the kind words you said about our company. We are pleased to know our customers share with us the values of workmanship and professionalism, which are mutually embraced by our team of employees. It is their positive contributions and energy that creates the value and unparalleled service driving The Denca Advantage. I am thrilled your experience was a positive one and I look forward to seeing you back at Denca should you ever find yourself in need of our services once more. Heidi and the Denca Team

    Reply created 28 Aug 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2015

    Kitchen cabinets

    Denca rescued my kitchen after a failed project with another cabinet provider. My designer, Malgorzata (now an independent designer), was a dream to work with. Her willingness to work through endless details until the design was perfected made my project a success. My installer, Frederick, was also a great asset for my project because of his professional attitude, solid skill-set, and willingness to take care of the details. My interactions with this company at every level from designer to installer to owner were all top notch and what you would hope for when spending $30,000 or more on a renovation project.

    Answer from pro:

    We would like to thank you for taking the time to provide us with your honest feedback. Frederic the installer is absolutely great and takes his job very seriously, just like the rest of our team. He has a great energy and doesn't hesitate to make our customers feel appreciated and facilitate their needs. I will make sure that he is aware of your amazing feedback. We wish you all the best with your new kitchen! The Denca Team

    Reply created 18 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Apr 2015

    New Kitchen, family room cabinet and powder room

    We went to DENCA after a designer highly recommended them. We met with Shelley, and were very pleased at how they value their customers. They really did an excellent job from the initial meeting to the completed work. Their carpenters are very polite, professional and punctual. Thanks for everything!

    Answer from pro:

    Serrine, we hope you have many years of enjoyment with your new cabinets. We understand that ordering and completing a custom cabinet renovation is no small project that’s why we strive to provide excellent service in terms of quality of work, timely delivery, professional behaviour, customer service and value for your money and it goes without saying, we couldn’t do it without the dedication and expertise of our great design, manufacturing and instillation teams. We truly appreciate the comments and wish you and your family all the best! The Denca Team

    Reply created 9 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Mar 2015

    Kitchen Renovation

    Denca completed our kitchen and renovation in 2014. Their staff was pleasant and professional. I was impressed with how their installers made everything fit perfectly! I would definitely recommend Denca.

    Answer from pro:

    Dear Claudette, Thank you for taking the time to express your kind comments to us. Praise such as yours always brightens our days and clients like you make everything we do worthwhile. We value your business and wish you all the best with your new kitchen! The Denca Team

    Reply created 9 Apr 2015
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 12 Mar 2015

    Kitchen renovation

    A nightmare from beginning to end. We thought they were top notch based on their past reputation. The reputation is all that they are living on now. Feel free to contact me at brian.barnett@shaw.ca
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 25 Jun 2014

    Kitchen renovation

    We were referred to Denca and were impressed by some of their work that we had seen. Their quote was 15% higher than the competing bid but based on the high quality cabinets and professional installation that we had seen and were promised, we decided to use Denca. Unfortunately three decisions made by Denca representatives prevented the installation from going smoothly. Firstly, the cabinets arriving in the wrong colour as they decided a color matched sample panel would be unnecessary. The second decision was to hire an outside contract installer (which was not discussed with us) who appeared more interested in getting the job done quickly than correctly. The third decision was to change granite providers to Universal Slate who messed up a beautiful piece of granite. To compound the problems, 12 of 30 cabinet fronts were either damaged in transit or during installation and at least six appointments were made and cancelled the day before or the day of due to missing parts, wet paint, etc. The Denca service technicians made excellent efforts to correct deficiencies but ultimately when the original installation is not level or square there is only so much that can be done. The end result was that we paid a premium price for good cabinets and poor installation resulting in a flawed finished product. I cannot recommend Denca as they failed to live up to the expectations that they themselves helped to set.
  • Review from Tracey Erler
    Rating: 5 out of 5
    Review left on 16 May 2014

    Bathroom Cabinet

    We were so pleased with the work that was done for us. Malgorzata helped us so much in picking the design for our cabinet and the quality and workmanship were exceptional. The installer was very thorough and did a fantastic job. We cannot recommend them highly enough.

    Answer from pro:

    Tracey, We try hard to provide the best possible service and products to our customers and their satisfaction is our reward. Thank you for your kind words and recommendation. The Denca Team

    Reply created 9 Apr 2015
  • Review from Krugers
    Rating: 5 out of 5
    Review left on 22 Mar 2013

    Kitchen, built ins

    Fantastic quality and great service. My only criticism is they are a bit slow and if they estimate install to take a week , usually it will take double that time. Having said that, they don't compromise on quality and the details so it's worth the wait and inconvenience.

    Answer from pro:

    Jessika, thank you for taking the time to share your feedback! We apologize for the wait time you experienced and are pleased to hear that you are satisfied with the quality of the cabinets. We strive to provide our customers with the highest quality workmanship in a timely manner and without sacrificing quality and are happy that you received just that. We will be sure to share your feedback with the rest of the family here at Denca Cabinets. Thank you for your business and we hope you have many years of enjoyment with your new cabinets. The Denca Team

    Reply created 9 Apr 2015
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