Awnings By Rolltec

Rating: 4.9 out of 5

Awnings By Rolltec reviews (275)

  • Review from Customer of Awnings By Rolltec
    Rating: 5 out of 5
    Review left on 7 Jul 2017

    Exterior Awning

    Excellent service, delivered exactly as promised, installed swiftly, looks great, works great, I am thoroughly satisfied in every way with the product, service and installation. Highly recommend anybody who needs an awning should deal with Rolltec.

    Answer from pro:

    Pleasure to have you as a customer. Best regards.

    Reply created 7 Jul 2017
  • Review from Sean
    Rating: 5 out of 5
    Review left on 27 Jun 2017

    Adalia X3M Extenda

    after meeting with Nick at the showroom 3 weeks ago to installation today, I am completely satisfied with rolltech awnings. Nick was extremely friendly and professional in helping us choose the awning that would best fit the space we had. We went with the Adalia Extenda series ( 11ft width by 11'8" projection). The 2 installers today were again very friendly and professional during the installation . It looks awesome and I am looking forward to many years of using it..

    Answer from pro:

    Thank you so much for your lovely comments. Tomorrow is a nice sunny day and you will have a chance to test your new toy.

    Reply created 27 Jun 2017
  • Review from Geoff Heys
    Rating: 5 out of 5
    Review left on 3 Jun 2017

    Backyard Awnings

    These were replacements for awnings we had installed 20 years ago by a different company. Rolltec's products and service are far superior to our original experience with their competitor. We would definitely use Rolltec again.

    Answer from pro:

    Thank you very much for your comments. We always try our best delivering service to our customers.

    Reply created 5 Jun 2017
  • Review from John Herrity
    Rating: 5 out of 5
    Review left on 25 May 2017

    Adalia Extreme for Back Deck

    Purchased a Adalia Extreme Protective Hood April 2011, still 100% satisfied with quality, endurance, installation and after sales service. After the first year, a slight adjustment to the tautness of the fabric was required. Helen, the General Manager, personally led me step by step over the phone. She was extremely courteous, knowledgeable and within minutes the awning was back to factory standards and continues to operate perfectly. Just yesterday, the Somfy Wind Sensor stopped functioning. Dead batteries were suspected. No matter how hard Helen tried, I could not figure out how to access the batteries, and, in trying, ended up cracking the container. At her insistence, I brought the unit to her, and within minutes she changed the batteries, provided me with a new container, gave me a big smile, and sent me on my way. No charge. Example of superb after "sales service" . A real first class company, with a caring General Manager who sets the tune.

    Answer from pro:

    Thank you so much for your kind words. We are always here for you should you have any questions in the future.

    Reply created 25 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 May 2017

    Awnings (2)

    Being a perfectionist, Rolltec Awnings had the task of ensuring the two awnings we ordered were perfect. Not only did they meet our expectations, but went way beyond them. The awnings were produced and installed on time, and when there was an issue, they promptly returned to rectify the situation. Rolltec's awnings are well priced for the quality product they provide. Based upon our purchase satisfaction, we do not hesitate to recommend them to anyone looking for a reliable awning with down the road support.

    Answer from pro:

    Thank you very much for your business and even a bigger Thank you for your great review. Satisfying a perfectionist is our specialty. Thank you for referring your neighbor.

    Reply created 18 May 2017
  • Review from Mary
    Rating: 5 out of 5
    Review left on 15 May 2017

    Excellent awnings and company

    Our project began last fall, when we invited Rolltec to assess the feasability of a retractable awning. We live in a condo, with many restrictions and lots of glass. Rolltec was able to provide an excellent solution, they worked with our engineer on how to affix the retractable awning to the building facade, and they guaranteed the price we had agreed on, as we waited many months for the condo board to OK our project. The installation went perfectly, the motor is quiet, the awnings are of excellent quality, and we couldn't be happier. Thanks Rolltec!

    Answer from pro:

    Enjoy your awning and we are always here for any future awning needs.

    Reply created 18 May 2017
  • Review from Brian
    Rating: 5 out of 5
    Review left on 12 May 2017

    Awning (powered)

    Great experience! Installation was on time and budget and done properly. I've called them since about a minor concern and Helen handled it wonderfully - they fixed the problem (not their fault) promptly and didn't charge for for the work. They are a pleasure to deal with and I recommend them highly.

    Answer from pro:

    Thank you Brian. We always take care of our customers.

    Reply created 12 May 2017
  • Review from Joan Miron
    Rating: 5 out of 5
    Review left on 9 May 2017

    Motorized awning installation

    Rolltec's general manager Helen was just wonderful in making sure everything went smoothly. Helen, the salesman, office staff and the quality of the installing team were all great to deal with, which is not surprising, considering that Rolltec, is the leader in it's industry. We can't say enough about the installation team and the lead hand who is very proud of the quality of his work and he explained everything about the installation. We are extremely pleased with our awning and we certainly recommend Rolltec. Joan & Richard Georgetown

    Answer from pro:

    Thank you very much. Another happy customer!

    Reply created 9 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Apr 2017

    Awning 19.9 x 11.8

    Both Roman and Helen at Roltec were very helpful in assisting us in choosing an appropriate awning and deciding on the features that we needed. We had looked around a long time and Roltec was by far the most knowledgeable. Their choice of fabrics is extensive. The best part is they are a Canadian manufacture and can provide support, should it be necessary. Peter and Helen K

    Answer from pro:

    What a great review! Thank you. Pleasure doing business with you.

    Reply created 1 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Apr 2017

    Awning Installation

    I ordered a motorized retractable awning for my south facing back yard patio to keep the sun from shining in the sliding glass doors during the hot summer weather and provide some relief from the sun on the patio. The awning was custom made to my specifications in the expected timeframe. Installation was exactly as scheduled and the awning very securely attached to the wall. From beginning to end the experience went smoothly and I would highly recommend Rolltec both for the quality of their product and their customer service.

    Answer from pro:

    Thank you very much for your lovely review. We take awnings seriously and look after each customer needs. Enjoy!

    Reply created 25 Apr 2017