The Granite Guys

Rating: 4.9 out of 5

The Granite Guys reviews (350)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2023

    Quartz Countertops

    Lauren 2 thumbs up, Kevin and Sam 2x2 thumbs up. Great job all around. Thank you so much :))) High fives all around, too!

    Answer from pro:

    Wow what a wonderful review! Thank you so very much for your kind words and choosing The Granite Guys. We are so glad to know that you had a great experience with our team and that you are happy with the results of the job. Lauren is a true gem, and Kevin and Sam are amazing installers and they are all terriffic at what they do. We truly appreciate you taking the time to do this for us. Thank you again and we are always here for you!

    Reply created 3 Feb 2023
  • Review from Customer of The Granite Guys
    Rating: 5 out of 5
    Review left on 4 Jan 2023

    kiitchen countertop &splashing

    The sales peron Rob was friendly,knowledgeable and helpful. Fernando was very pleasant. he explained and showed me how they measured for the install. Kevin was very energetic and super friendly. Sam was friendly but a bit shy. All were timely and cleaned up after.

    Answer from pro:

    Thank you so very much for your amazing review and choosing The Granite Guys! We are so glad to know that you had a great experience with our team and that our templator and installers treated your home respectfully. Rob is an outstanding sales person and genuinely cares for his customers. Fernando is extremely knowledgeable and always happy to explain the process and help in any way possible. Kevin and Sam are terriffic installers and passionate at what they do. All of our team members are driven by customer satisfaction and it is so nice to hear that this shines through in every part of the experience. Thank you for helping us spread the word, it is greatly appreciated. We are always here for you!

    Reply created 7 Jan 2023
  • Review from Customer of The Granite Guys
    Rating: 5 out of 5
    Review left on 24 Dec 2022

    Kitchen Quartz counter top

    Installation of the counter tops by Brandon and Marius was exceptionally good. Counter top seams are totally hidden and the installation time from on-site measurements was approximately 10 days. The office coordinator kept me well informed on the schedule. Rod the sales representative was very helpful.

    Answer from pro:

    Wow what an amazing review! Thank you so very much for taking the time to share your kind words and choosing The Granite Guys. We are so glad to know that you had a great experience with us and our team from beginning to end and that you are happy with the results of he job. We agree with you that Brandon and Marius are exceptional at what they do and appreciate you acknowledging the hard work and helpfulness of Rob and our office coordinator. They are all very important links in our chain and do outstanding work. Thank you again and know that we are always here for you!

    Reply created 5 Jan 2023
  • Review from Gordana Rastovac
    Rating: 5 out of 5
    Review left on 15 Dec 2022

    Kitchen Renovation

    I purchased stone countertops from this company and they were excellent from the first step. Organized, friendly, professional, and so honest. Their office staff was so lovely and organized, their product was great, their prices were fair and the template and install team was amazing. They were quick and efficient and had respect for me as a customer and my home when they worked in it. The pride in workmanship and a job well done is outstanding. Our installers, Branden and Marius were polite, professional and so personable! They were so much fun and did such a great job. You could tell they enjoyed what they did and worked so well together. Would use these guys again and again and would definitely recommend to anyone!

    Answer from pro:

    Wow, what an outstanding review! Thank you so very much for taking the time to do this for us and choosing The Granite Guys. We are so glad to know that your experience with us was such a great one, from beginning to end, in every step of the process, and with every team member you encountered. It is our company standard to always be fair and honest, and also to treat our customer's homes with respect, and we are elated to know that these are being achieved. We agree with you that Brandon and Marius are amazing installers, very passionate and very personable. Thank you for recommending us, we appreciate it more than we could ever say. We look forward to working with you again, and we are always here for you!

    Reply created 16 Dec 2022
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 31 Oct 2022

    Replace bathroom vanity countertop

    The removal and replacement of the countertop was done very professionally by Brandon and Marius, except for the installation of a cheap metal support strap under the sink that was crudely screwed into the sides of the vanity. I was told that this is a company standard.

    Answer from pro:

    Thank you so very much for your review and feedback. We are glad to know that you are happy with the removal and replacement of the countertop. As for the metal (plumber's) strap, it has been proven over the years that using these is the best way to support your sink and better ensure that it will not fall from the countertop within a short amount of time. We install these to provide an extra layer of protection and a higher level of customer service. We do our very best to install these straps so that they are not noticeable on a day to day basis. Thank you again for your feedback and know that we are always here for you!

    Reply created 8 Nov 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2022

    Kitchen Reno with Quartz Countertops

    We have an older home which added some challenges for the countertop installation, but the Granite Guys worked through the issues with us. We are delighted with the appearence and finish of our updated kitchen.

    Answer from pro:

    Thank you so very much for your amazing review and choosing The Granite Guys! We are so glad to know that we were able to offer the help needed to work through any challenges/issues you were facing and that you are happy with the outcome. Thank you for sharing your kind words and experience. Enjoy your new countertops and know that we are always here for you!

    Reply created 2 Nov 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2022

    NEW Quartz Kitchen Countertops

    The Granite Guys have done a remarkable job with every step of our kitchen counter and island replacement. We were lucky to meet Tammie in the showroom; her design expertise helped us choose the quartz that best suited our style. Fernando did a super job templating and measuring for our under mount sink and the cooktop. The install was completed by Brandon and Marlo as well as Kevin and Sam, an amazing professional job. The Granite Guys are highly regarded in the industry and we would not hesitate to recommend them.

    Answer from pro:

    Wow what an amazing, heartfelt review! Thank you so very much for taking the time to share your kind words and choosing The Granite Guys. We are so glad to know that your experience with us was a great one, every step of the way. We agree with you that Tammie, Fernando, Brandon, Marius (Marlo), Kevin and Sam are true experts and amazing at what they do. They are all very passionate about providing high levels of customer service and ensuring the best results possible. It is so nice to know that it shows through to our customers. Thank you for recommending us, it truly means a lot to our team. Enjoy your new kitchen countertops and know that we are always here for you!

    Reply created 2 Nov 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Oct 2022

    Kitchen counters

    Brandan and Marius installed my new kitchen countertops. They were very professional and pleasant to have in my home. They worked well together and did an awesome job. I would highly recommend The Granite Guys!

    Answer from pro:

    Wow what an amazing review! Thank you so very much for sharing your kind words and choosing The Granite Guys. We are so glad to know that you had a great experience with us and that Brandon and Marius did an awesome job for you. They are a superb team and passionate about their craft, and it is so nice to know that it shows. Thank you for helping us spread the word and recommending us, we truly appreciate it. Enjoy your new kitchen countertops and know that we are always here for you!

    Reply created 7 Oct 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Sep 2022

    Kitchen Counter Top

    Impeccable service and quality. From the sales staff to the installers, I was impressed at the professionalism. When doing renovations, it helps to completely feel trust in your supplier which takes a lot of the stress out of the equation. Would definitely use them again. Thank you for the wonderful experience.

    Answer from pro:

    Wow what an amazing review! Thank you so very much for helping us spread the word, your warm sentiment and choosing The Granite Guys. We are so glad to know that you had a great experience with everyone on our team and that you are happy with the results of the job. It is so nice to hear that you felt that you could trust us completely and that we were able to provide you peace of mind during the process. It was our pleasure and we look forward to working with you again in the future. Thank you again, we truly appreciate it. We are always here for you!

    Reply created 22 Sep 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Sep 2022

    Quartz countertops

    Aliza was great with sales and service. Fernando with templates also. The install crew Kevin and Sam came in organized. Drop clothed the work area and knew exactly what to do especially given the complexity of removal of the old countertops. The fit and finish of the new quartz countertops is excellent. You would be hard pressed to find the seams. The crew was friendly and efficient what more can I say. I will post photos once the backsplashes are in.

    Answer from pro:

    Wow what an amazing review! Thank you so very much for choosing The Granite Guys and taking the time to help us spread the word. We agree that Aliza, Fernando, Kevin and Sam are all terrific at what they do and we are so glad to know that you had a great experience with them. Thank you for sharing your appreciation for their individual contribution. Knowing you are so happy with the results of the job done is a true testament to what we strive for here and it is wonderful to hear. We look forward to seeing the pictures. Thank you again and know that we are always here for you!

    Reply created 6 Sep 2022