Alberta Wholesale Fireplaces Ltd

Rating: 4.9 out of 5

Alberta Wholesale Fireplaces Ltd reviews (64)

  • Review from Diana Stubbard
    Rating: 5 out of 5
    Review left on 28 Nov 2016

    replace gas insert fireplace with a new one

    I received good information and Steve the owner listened & did everything he could to get me the product I needed. the guys that came to my house were very professional and pleasant. I a extremely happy with the product and the service that I received.

    Answer from pro:

    Diana thank you for your recent review. I wish you all the warmth during the cold season with your new Fireplace X gas insert. Should you have any questions or concern feel free to contact us. Thanks, Jodi Snow Sales Manager

    Reply created 5 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2016

    Fireplace Renovation

    Wholesale Fireplace recently replaced our old fireplace with a new unit and also did the stone work and full installation. If was a great experience as they provided a one shop solution to the entire renovation. Working with Jodi and Dillan was awesome. They provided us with very professional service and the entire install took only three days. We have had so many comments on how beautiful the fireplace turned out and that it changed and modernized the whole look of our family room. Thanks folks for a job well done and we will definitely recommend AWF to our friends.

    Answer from pro:

    Enjoy your new fireplace . I am happy we could answer your questions and make this a pleasant transition into your new fireplace. Thanks, Jodi Snow Sales Manager

    Reply created 5 Dec 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2016

    New Basement Fireplace

    When it came time to purchase a fireplace for my basement rec room I did my due diligence and shopped a number of reputable fireplace companies in Edmonton. As expected, I came back with a wide range of prices and options. Although price always plays a factor in my decision making process, my experience with the company's representatives also plays a major part. I dealt with Jodi and found him be very knowledgeable of his product and as well as the fireplace industry as a whole. He provide me with a number of options and described, in detail, the pros and cons of each. He then made recommendations that he thought would best suit my requirements. As I was doing the framing and prep work myself, Jodi also made suggestions that could save me time and money on the preparation and framing of the site. Although, his quote was not the cheapest, he close to it and provided me with the best 'Bang for my buck'. The installation was scheduled for a week later. The installer, Dillon, arrived on time and notified me before arriving. Dillon did an excellent job with the installation. He was quick, efficient and clean. Dillon even went above and beyond by identifying and fixing a issue that a previous heating and 'freezin' company created when they installed the gas line to my Bar-B-Q - not to code. I had an excellent experience with Alberta Wholesale Fireplaces and would highly recommend them to anyone looking for a fireplace.

    Answer from pro:

    It is with great honor to know that we have another satisfied customer with there fireplace needs. We strive to always do the best and I feel at most times we succeed. Thanks for your business and hopefully you enjoy your fireplace for many years to come. Jodi Snow Sales Manager

    Reply created 20 Jul 2016
  • Review from Jeremy Allen
    Rating: 5 out of 5
    Review left on 9 Jan 2016

    Living Room Renovation

    We had a very positive experience working with Jody & the staff at Alberta Wholesale Fireplace. Both knowledgable and friendly, they helped us find the appropriate fire place for the idea we had in mind and were extremely mindful of our timeline and geography. The installation and staff that came to our house continued with the knowledge and service. We completely would recommend and rave about the service, product and treatment received from the Alberta Wholesale Fireplaces team.

    Answer from pro:

    It was a pleasure working with you Jeremy and thanks for the review and pictures it looks great. If you have any concerns or questions feel free to contact us at anytime. Thanks for your business.

    Reply created 29 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2015

    Gas fireplace

    Staff was extremely knowledgable and helpful. The installation was exactly as promised and they were very careful by protecting our walls and floors. The installers were very professional and provided comprehensive instructions. We highly recommend this company.

    Answer from pro:

    Mr. Walker I am pleased to hear you are happy with our team as we try to do the best job possible and love hearing reviews like this one. Thanks again.

    Reply created 29 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2015

    Gas Fireplace

    Sales were very knowledgeable and patient while we decided on the product. Job was scheduled and completed exactly when we were told it would be. The install guys were amazing and did a fantastic job, including clean up. Highly recommend.

    Answer from pro:

    We appreciate your review and will gladly pass on the compliments to all involved. Enjoy your fireplace and be sure to contact us if you have any questions or concerns. Thanks, Jodi and Jason

    Reply created 14 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Nov 2015

    Gas fireplace insert

    Jody was a helpful and knowledgeable sales rep as well as arriving early "Sunday!" morning to got the job done in an efficient an timely manner. Happy the guys made the time to install the insert as soon as possible. Great Job.

    Answer from pro:

    I am very happy that you are enjoying your fireplace and that we could meet your needs in terms of a Sunday install. It was a pleasure helping you and wish you all the best. Enjoy the warmth this winter Jodi Snow Manager

    Reply created 9 Nov 2015
  • Review from Tammy King
    Rating: 5 out of 5
    Review left on 4 Nov 2015

    installed gas fireplace

    The quote guy was right on, really knew his work. answered questions. the install guys were very professional, on time and amazingly nice. very happy with the work done. will use them again in the future

    Answer from pro:

    It is with great pleasure to work with customers that appreciate the time and work we put in to do quality work, answer questions, and at the end of the day I am very pleased you were happy with the complete process from beginning to end. Jodi Snow Manager

    Reply created 9 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2015

    Two Way Fireplace

    I was replacing a standard FP with a log set and purchased a linear fireplace. Jody and Jason helped me out and were very knowledgeable. I didn't feel like they were trying to upsell and were honest about what I needed and the choice I was making. The price was certainly less than any others I looked at. There was no site visit necessary and the installers had a lot of work ahead with widening the opening for the vent. It was clear they would not give up until it was done. My only concern was that the light kit was not working when they left. I purchased a remote control that solved that problem, but if I had not, I have no way of knowing if they would have been able to get it going. I'm confident that they would have resolved it though. The fireplace is beautiful and no surprises.

    Answer from pro:

    I am very pleased that you are enjoying your new fireplace. As a company we always try to provide our customers with a knowledgeable experience so they make the right decision without trying to "UPSELL" if its not necessary. The lighting kit I ensure you would have worked and we would have made 100% effort to accommodate this. Thanks for the pleasant experience of working with a great client. Jodi and Jason

    Reply created 9 Nov 2015
  • Review from Shylo Kassian
    Rating: 5 out of 5
    Review left on 24 Oct 2015

    3 way fireplace

    Service was excellent, site visit was excellent- install and delivery excellent!! Over all we are very happy with the entire process and would 100% recommend to any friends and family.

    Answer from pro:

    Glad you are enjoying your new 3 Sided Fireplace. Stay warm and Enjoy. Jodi Snow Manager

    Reply created 9 Nov 2015