Action Furnace Inc

Rating: 4.4 out of 5

Action Furnace Inc reviews (364)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jan 2021

    Furnace replacement

    My furnace stopped blowing heat and someone from Action furnace was able to come to my house within a few hours. I had a blower motor that wasn’t working, but unfortunately during the safety inspection they found that the heat exchanger was cracked as well. They showed me the cracks and explained the safety risks. Since my furnace was old and there were no replacement parts for it, a new furnace was required. They were able to get me an appointment for a quote that very evening and the furnace I selected was installed the very next day. Speedy, professional, and great service! All of the employees that I spoke with were great and I am happy with my new furnace.

    Answer from pro:

    Thank you Alison, for the great review! We work really hard to provide the best possible customer service, so we are happy to see that reflected on your last visit. Thanks again for choosing Action Furnace.

    Reply created 3 Feb 2021
  • Review from Customer of Action Furnace Inc
    Rating: 5 out of 5
    Review left on 22 Jan 2021

    Annual furnace cleaning

    I pay a low monthly fee for annual cleaning. My serviceman was polite, efficient and knowledgeable. Replaced a capacitor which I knew it needed to be done from last service. Johnny did a great job.

    Answer from pro:

    Thanks for taking the time to share your awesome review with us and the community. We take pride in providing outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Thanks again for choosing Action Furnace.

    Reply created 25 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jan 2021

    Furnace maintenance duct clean

    Service tech arrived on time. I thought it was going to be a simple maintenance check but there were a lot of items he went through. Explained basics of what he was doing and answered all my questions throughout the process. Marked a few wires and took photos during dismantling and referred back during assembly to double check. A few more checks on gas pressure, temperature delta, etc. I think it was worthwhile, ducts clean and furnace humming along as it should.

    Answer from pro:

    Don, thank you so much for taking the time to leave this excellent review. We are glad to see that our team took good care of you. Thanks again for choosing Action Furnace, and for your continued support.

    Reply created 6 Jan 2021
  • Review from Customer of Action Furnace Inc
    Rating: 0 out of 5
    Review left on 18 Dec 2020

    Dishonest

    Woke up to no heat in house. Furnace not working, blinking red light on it. Action Furnace came out, told me control board is shot, inducer motor is seized, pressure switches need replacing, and heat exchanger has burn marks on it, needs replacing. Total cost......$4,000. Or they can sell me new one for $4,500. So I got a second opinion. Turns out control board was faulty, and was not giving inducer motor the 120V it needs. Inspection on rest of furnace showed it was fine. Total cost of fix, done on the spot, $800. Had I not gotten a second opinion, I would have spent an extra $3,000. Dishonest. Not ok.

    Answer from pro:

    Thanks for the review. As you are listed as a private user on Homestars, we are not able to find you in our system to discuss this experience. Please give our office a Call and ask to speak to the General Manager regarding this call. We look forward to discussing this call with you.

    Reply created 21 Dec 2020
  • Review from Customer of Action Furnace Inc
    Rating: 5 out of 5
    Review left on 15 Nov 2020

    Home Heating Diagnostic Check Up and Repair

    I was very pleased with the overall professionalism and work ethic of the technician sent to do a check up on my furnace. He recommended a new inducer motor and had one on hand which saved much time. He installed it quickly and explained payment options clearly. I was very happy with their service.

    Answer from pro:

    Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We appreciate you choosing Action Furnace.

    Reply created 16 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2020

    Furnace & Humidifier and duct cleaning

    Although I was having post flood restoration done the service tech took everything in his stride staying calm, polite and very pleasant. Completed his job efficiently staying within his time lines. Showed us the old filter and asked if we wanted to replace it. Followed COVID-19 procedure

    Answer from pro:

    Denise and Bill, thank you so much for taking the time to leave this excellent 10-star review. We are glad to see that our team took good care of you. Thanks again for choosing Action Furnace, and for your continued support.

    Reply created 16 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Nov 2020

    Furnace check up

    Our furnace was seeping water. Action Furnace came out and did an analysis on the problem. Robbie and Chandler took the time to find the issue and were able to determine it was the heat exchanger. They were very cautious by wearing a mask in the house, and wore shoe coverings as well. They were both clear with their analysis and were very courteous during their visit.

    Answer from pro:

    Thanks for the awesome review, Joan! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Your experience with Robbie and Chandler is a prime example of the top-quality service we provide to all our amazing customers. Thanks again for choosing Action Furnace, and for your continued support.

    Reply created 10 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2020

    Replace Furnace and install new Air Conditioning

    Proactively replaced 23 year old furnace and added air conditioning. Amana was not my preferred brand and I ended up with 5 different quotes. The sales rep Marc was by far the best from any of the companies I spoke to and probably the only reason I went ahead with them. The install crew were good. No issues, done in less than a day and cleaned up well. They made a couple modifications they didn't need to to provide additional headroom in the mechanical room. Quality of the installation seems good and neat. I had negotiated getting a new cable run to my ecobee thermostat but they installed with the existing 4 wires. I have not had time tom sit down and look at the impact of that and I still have some questions about how the modulating furnace runs and my ability to view the operation and what mode it is in. Seems to be a leap of faith that it performs as advertised. We'll see after a full heating and cooling season. Price was competitive Sales experience was very good Install experience was very good Knocked off one start because of the cable run and I thought there would be a bit more explanation about the operation and settings used for my home as well as the vent management per the sales dialog. Would definitely recommend.

    Answer from pro:

    Thank yous for the great review! We work really hard to provide the best possible customer service, so we are happy to see that reflected on your last visit. Thanks again for choosing Action Furnace.

    Reply created 11 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Oct 2020

    Awesome service

    Answer all my questions and more and went above what they were here for. We had our furnace replaced last year though action furnace and has been working great. Great people and great service!

    Answer from pro:

    Thanks for the amazing review Matt! We appreciate you taking the time to share your experience with us and the community. Thanks again for choosing Action Furnace and for your continued support.

    Reply created 26 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2020

    furnace service as unit was blowing cold air

    Todd Fischer was my service tech..did an excellent job and very nice person, explained everything and called me back with a warranty repair..would recommend Action Furnace and Todd to anyone that wants great product and service.. Blaine Peerless 6364-33ave NW Calgary

    Answer from pro:

    Thanks for the amazing 10-star review Blaine! We appreciate you taking the time to share your experience with us and the community. We'll be sure to pass along your kind words to Todd. Thanks again for choosing Action Furnace and for your continued support.

    Reply created 22 Oct 2020
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