Action Furnace Inc

Rating: 4.4 out of 5

Action Furnace Inc reviews (364)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Sep 2019

    New Furnace

    Guys were excellent, very friendly and courteous. Job was done in less time that I expected. Would definitely recommend Action Furnace to my friends and family. Showed me everything that was done and made sure I was ok with it.

    Answer from pro:

    Thanks for the 10 Star Review Dione. We are happy you were pleased with our process. Thanks again for choosing Action Furnace.

    Reply created 6 Sep 2019
  • Review from Customer of Action Furnace Inc
    Rating: 5 out of 5
    Review left on 27 Aug 2019

    Duct cleaning, furnace tune up, dryer clean

    Prompt, friendly and professional service. The technician wore booties in the house to protect and keep flooring clean. very accommodating when I asked for an additional service during the appointment. very happy and would definitely recommend!!

    Answer from pro:

    Hi there thank you for the 10 star review! We are happy to hear that you were happy with our service. Thank you for choosing Action Furnace.

    Reply created 6 Sep 2019
  • Review from Dave
    Rating: 5 out of 5
    Review left on 9 May 2019

    After Hours Furnace Repair

    Jim (a senior technician) came to our home for an after-hours furnace repair and saved our bacon as our house was starting to get cold and we have newborns. He was super knowledgeable and helpful, and walked me through what he found and the costs/options to address. He also gave me a free furnace tune-up and a heads up on a potential future repair so I can save up for it. We also saved money by joining the Action Furnace Comfort club, which was a no brainer as we already needed a repair. Highly recommend Jim and Action Furnace, have peace of mind knowing that you'll be well taken care of and the pricing with be fair!

    Answer from pro:

    Hi Dave thank you for your review! We are happy to hear that we were able to help you out as quickly as we did. Thank you for choosing Action Furnace and become one of our valued Club Members.

    Reply created 8 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2019

    AC Install

    Had Action in to install an AC unit. Mike was extremely professional and didnt leave my home until he had given me a clear description on how to operate and maintain the unit.

    Answer from pro:

    Hi Jason thank you for your review! We are happy to hear that Mike was professional and you were happy with this work. Thank you for choosing Action Furnace!

    Reply created 8 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Apr 2019

    Service

    Action has always served my needs effectively and efficiently. The team is very great to work with and are passionate about meeting your needs. I would recommend to anyone .

    Answer from pro:

    Hi there thank you for the review! Thank you for choosing action furnace for all your HVAC needs. We are happy to hear that you have been happy with our service. Action Furnace Inc Fixed Right or it's Free https://actionfurnace.ca/ Calgary 403-288-4004 Edmonton 780-970-2777

    Reply created 11 Sep 2019
  • Review from Doug
    Rating: 5 out of 5
    Review left on 18 Apr 2019

    New furnace and air conditioning installation

    My new furnace and air conditioning was installed in a little over a half a day. Everything was done neatly and my two units look great. The guys went over all the details how to operate everything and left the work area and my home perfectly clean. Everything is working great!

    Answer from pro:

    Hi Doug thank you for the review. We are happy to hear that the installation of the furnace and air conditioning went well and you were happy with the installers work. Thank you for choosing Action Furnace. Action Furnace Inc Fixed Right or it's Free https://actionfurnace.ca/ Calgary 403-288-4004 Edmonton 780-970-2777

    Reply created 11 Sep 2019
  • Review from Customer of Action Furnace Inc
    Rating: 5 out of 5
    Review left on 21 Feb 2019

    Super impressed

    All in all super impressed with these guys. From start to finish Action Furnace is the real deal putting the customer first with unbelievable service. You can tell that they care about the experience as well as want the product to match. Thanks again guys

    Answer from pro:

    Hi there, Thank you so much for this 10 star review. We are happy to hear that you are pleased with the new systems and processes we have put in place to ensure the best customer experience. Thank you! Action Furnace Inc Fixed Right or it's Free https://actionfurnace.ca/ Calgary 403-288-4004 Edmonton 780-970-2777

    Reply created 11 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2019

    Furnace repair

    Today Joe and Robert arrived at our home and diagnosed our furnace and we’re able to figure out the issue and no time. They gave me options for the repairs and fixed the furnace in timely matter

    Answer from pro:

    Hi thank you for your review! Action Furnace Inc Fixed Right or it's Free https://actionfurnace.ca/ Calgary 403-288-4004 Edmonton 780-970-2777

    Reply created 11 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jan 2019

    Hot Water tank replacement

    Eric arrived early and got on with the job immediately..after some fitment issues(lol) the hot water tank was installed and am awaiting my 1st hot shower in 2 days.Eric was polite , informative and a determined fellow who stayed at it until the job was complete.As well he cleaned up after himself and left my furnace room tidier than i keep it.My experience with Action Furnace was made all the better by having this hard working fellow here as their representative in the field...much thanks and appreciation Eric...and Action Furnace..definite recommendation from me to anyone who needs their services!!!

    Answer from pro:

    Hi Pat, thank you for your review! We are happy to hear that Eric did a great job on your hot water tank installation. Thank you for choosing Action Furnace! Action Furnace Inc Fixed Right or it's Free https://actionfurnace.ca/ Calgary 403-288-4004 Edmonton 780-970-2777

    Reply created 11 Sep 2019
  • Review from Scott from Calgary
    Rating: 0 out of 5
    Review left on 8 Nov 2018

    Very pushy on furnace replacement when repair was sufficient

    As you can see from my other reviews, I have typically only written favourable reviews of companies I have dealt with. Unfortunately I feel compelled to provide a poor rating to Action Furnace based on the experience I had, and my experience appears to be consistent with how a few other reviews in regards to the level of dishonesty in their service. I found them to be very pushy with respect to needing to purchase a new furnace. Our furnace stopped working last November, and I contacted Action Furnace based on their favourable reviews. Their technician showed up, very pleasant individual. He diagnosed the part attributable to the main failure at $800, as well as a few other parts that would have to be replaced for a total of $1,500. He then proceeded to repeatedly tell me that the repair was a bad investment and I should just purchase a new furnace for between $4500 and $6500). I indicated I was not interested in purchasing a new furnace. He then proceeded to tell me that at this point he cannot verify the main board is functioning until the other parts were replaced, and if a new board was needed that would bring the total price to $2200. He kept pushing for me to buy a new furnace for $6500…so when faced with a bill of either $2200 or $6500, I decided to get a second opinion. I had another company come by and replace the ONE PART that was causing the failure (they charged $300 for the part). One year later, and the furnace is still working great since that repair! I was very thankful I got a second opinion, and very disappointed to see how Action Furnace was so pushy on unnecessarily replacing the furnace. The price I paid to Action was for this Service Call only.

    Answer from pro:

    Hi Scott, I'm sorry to hear about your experience with Action Furnace last year. We pride ourselves on doing the right thing for the customer and providing them with options to make the best decision for their home and family. The experience you had last year with Action Furnace is not our standard. The employee who was at your house is no longer employed with Action Furnace. If you would like to discuss this matter further, please contact our office at 403-288-4004 and ask to speak with our General Manager. Action Furnace Inc Fixed Right or it's Free https://actionfurnace.ca/ Calgary 403-288-4004 Edmonton 780-970-2777

    Reply created 11 Sep 2019
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