Metro Chimney Inc

Rating: 5 out of 5

Metro Chimney Inc reviews (145)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Oct 2016

    Chimney cleaning

    Today was my second time using Metro Chimney Inc. and I was not disappointed. Mike, accompanied by his son, is the type of service provider you wish there were more of. He is thorough, friendly, conscientious about being on time and his post-sweep cleaning is flawless. He provided review of his findings and offered suggestions to minimize creosote buildup. I will definitely use Mike again.
  • Review from Customer of Metro Chimney Inc
    Rating: 5 out of 5
    Review left on 17 Aug 2016

    Chimney Cleaning

    Very clean and thorough. Lots of good recommendations for doors and gas logs. He recommends cleaning every 3 to 4 years, not like some companies that phone every six months.
  • Review from Customer of Metro Chimney Inc
    Rating: 5 out of 5
    Review left on 5 Aug 2016

    Chimney cleaning

    Chris Bowes has cleaned our chimney for the past two years and his work has been excellent. He responds to emails quickly and the work is always done cleanly and in a timely manner. He is very accommodating about appointment times and always arrives on time. We have used other chimney cleaning companies and Metro Chimney Inc is by far the best. We will certainly call Chris to do our chimney work next year as well.
  • Review from Customer of Metro Chimney Inc
    Rating: 5 out of 5
    Review left on 16 Jun 2016

    Chimney Repair

    Chris and his sons repaired my chimney as well as replaced the cap on the chimney yesterday. Their work was very well done - very professional. Attention was also paid to the clean up when they were done. They were a pleasure to work with and I have already recommended them to someone else. I will be calling them back when its time to clean the chimney. Great job - thanks so much Chris.
  • Review from Customer of Metro Chimney Inc
    Rating: 0 out of 5
    Review left on 30 May 2016

    chimney cleaning with Metro chimney

    Metro Chimney cleaned our chimney. The chimney cover flew off with a gust of wind which shouldn't happen if secured back in place. Have been calling them multiple times and emailing with no response for over a week. I had to hire someone else to secure back the cover and paid again. They have showed me that Metro chimney failed to bolt cover back in and instead bend it all to go inside chimney. Not only did I pay again but cover was altered in shape. Totally disgusting service. Very upsetting. Will let all family, friends, and coworkers know of this service.

    Answer from pro:

    Hello Reviewer, I am so sorry to hear you had this experience. I do not have enough information to contact you so please call me at your earliest convenience. I will be happy to reimburse you for the rain cap. Sincerely, Chris

    Reply created 16 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2016

    chimney cleaning

    I was very impressed with the service from this company. They gave me very good advice over and above the service. I really appreciated this and would definitely use them again.
  • Review from Beryl and Ed Frost
    Rating: 5 out of 5
    Review left on 27 Jan 2016

    Chimney Cleaning

    I found Metro Chimney via homestars and opted to go with this company based on favourable reviews. Chris and his son were a pleasure to work with. He inspected our fireplace for us and provided us with some basic 101 on how to safely use our fireplace. He was polite, friendly and very tidy with his work. I would highly recommend Metro chimney.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Dec 2015

    Chimney cleaning

    You couldn't ask for better service and fair prices. This is the first time I've used this company and I was blown away by the efficiency and professionalism of Chris and his assistant. A rare and excellent find amongst a sea of mediocrity.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2015

    Cleaning chimney and fireplace

    If I could award a 100 star instead of only a 10 I would. Superb job, service and attitute. The very best. Chris was pleasant, careful and very clean, he did a great job.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2015

    Chimney cleaning and restoration

    I used Metro Chimney based on the 10 rating. I am now clear why the stellar customer reviews. Chris is excellent: personable, professional, timely, quality and insightful. Highly recommended him for any and all things fireplace/chimney related.