Culligan Water Conditioning

Rating: 4.3 out of 5

Culligan Water Conditioning reviews (41)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Feb 2019

    Service call for system not regenerating

    Our water softner system is approx 15 years old and we have had several service calls over the years. The point I want to make is that Josh was the tech who came today and I can not say enough about his professionalism, communications skills and customer service. He explained everything he was doing and ensured I understood or if I had any questions. You have a key employee here who could not represent your company more positively. For any future calls I will be requesting Josh, even if it means waiting a little longer.

    Answer from pro:

    Mr. Hughes Thank you for the review. Josh is a valued member of our service team and we are very proud of his hard work and positive attitude he puts forward everyday. We will be sure to send your praises along to Josh. All the best Culligan of Ottawa

    Reply created 20 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jan 2019

    Blocked system 8+ year old

    Josh L. was my service tech today. Excellent job. Explained and answered all my questions about my softener and iron remover. Gave me options and answered all my detailed questions so I could understand my system and decided to upgrade. This guy, Josh L. is a hard worker, fast, efficient and double checks everything! I was questioning whether to remove my whole Culligan system before Josh came to service my equipment. He is not only your valuable employee, he is your best company ambassador! Take good care of Josh - I want him back every year for my service. Thanks from Bill Campbell- Carleton Place, Ottawa, Ontario

    Answer from pro:

    Bill Thank you for the review. We will be sure to send along your high praise to Josh, we are very glad to have him as part of our team. We strive for nothing but the best for our customers as you have experienced with your service call. Thank you for your continued business support. Thank you Management, Culligan of Ottawa

    Reply created 18 Jan 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 7 Dec 2017

    Service

    Simon Leclerc is a gem of an employee! He kindly carries 2 bottles of water up to the third floor each time and always with a huge smile on his face. You are lucky to have him as an employee and we are thoroughly pleased with his service. Susan McCallum Gilmour Psychological Service

    Answer from pro:

    Thank you for the review. Simon is a great asset to our delivery team and we are very proud of his hard work. Thank you Culligan of Ottawa

    Reply created 8 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Sep 2017

    service on my water softners

    A great experience from my initial meeting with the local Culligan salesman, his follow up to purchase, the installation, service personal and today with a service call. The service man was the same one that did the initial installation, which made me very comfortable and confident that he would get the job done. He is efficient, tidy, friendly and meticulous in his work. He works fast, answers questions and keeps to the task at hand. A great employee that takes price in his work. Thank you. I will continue recommending Culigan products and service to my real estate colleagues, friends and family. Thanks for the great service.

    Answer from pro:

    Lynne Thank you so much for the kind words. We work hard to ensure all of our customers receive great service. We look forward to many years of having you as part of the Culligan family.

    Reply created 25 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Sep 2017

    Changed to iron out and calcium reduction and clever water tap

    Marty did our work and did it fast and professionally . A treat to have someone do work like that. Culligan Cornwall are fortunate to have an employee like him. Well done, Marty.

    Answer from pro:

    Ken Yes well done Marty. I will be sure to pass along your kind words to him. Our service technicians take pride in their work and it shows.

    Reply created 25 Oct 2017
  • Review from Anne Simpson
    Rating: 5 out of 5
    Review left on 23 Apr 2017

    Water Softener

    I can't say enough good things about Culligan and their salesman Tom. We were new to the area and knew nothing about water systems. He was patient and answered many questions, even before he booked the appointment. Tom explained the contract, our water needs and was prompt for the appointment. The technician also arrived the next week on time, installed and explained the system, everything was taken away and the area was left clean. I would highly recommend Tom and the Culligan team to anyone.

    Answer from pro:

    Thank you very much for the kind words. We work hard to offer only the best experience with water treatment from the start to finish. I will ensure that Tom and the installer get the recognition for another job well done.

    Reply created 24 Apr 2017
  • Review from Customer of Culligan Water Conditioning
    Rating: 5 out of 5
    Review left on 17 Apr 2017

    water softner

    Great service from Josh. Took time to fix problem and explained very well how and what he was doing. Thank you Josh, wish all service people were as nice and pleasant as you.

    Answer from pro:

    Thank you very much for your nice review. We take pride in our service and our workmanship ensuring that all of our customers are satisfied.

    Reply created 19 Apr 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Mar 2017

    Reverse Osmosis water filter

    David A was extremely helpful in answering all our questions and recommending the best system to meet our needs. He's also very friendly! Our granddaughter was surprised to find a strange man in our house, but she took to him almost instantly––quite unusual for her! John C installed the system, and he did a great job. He took time to explain the system and answer some more questions. He also was very friendly and personable. He was just what one wants in a service person! P.S. We're in Ottawa, not Brampton!

    Answer from pro:

    James & Mary Anne Thank you very much for such kind words. We work hard to offer only the best experience with water treatment from start to finish. I will ensure that David and John get the recognition for another job well done. Thank you and welcome to the Culligan family.

    Reply created 27 Mar 2017
  • Review from Customer of Culligan Water Conditioning
    Rating: 4 out of 5
    Review left on 31 Oct 2016

    intallation of culligan products

    Just wanted to let the Culligan company in Ottawa that I had Josh to installed my water filtration system. He is a perfect example of the best customer service a client could received. He's very polite and always has a smile and answers to all questions that are ask about the culligan water system. Thank you again for your friendly service :)

    Answer from pro:

    Thank you for taking the time out to write this amazing review. Thank you for the kind words regarding Josh, we take pride in our service technicians and our customer service. We are always here should you need us in the future. Thank you from the Culligan Team.

    Reply created 1 Nov 2016
  • Review from Cathy Fahey
    Rating: 5 out of 5
    Review left on 25 Oct 2016

    Water softener

    Contacted Culligan to have a water softener installed and I received a call within 30 minutes and the representative was here within 15 minutes. The rep tested the water and explained the different options available to me. The representative was very knowledgeable and helped me immensely in obtaining the correct system for my needs.

    Answer from pro:

    Cathy Thank you for the wonderful comments, our number one priority is customer service. We know that you will be enjoying the many benefits of your Culligan system for many years to come.

    Reply created 25 Oct 2016