Great Northern Insulation

Rating: 4.8 out of 5

Great Northern Insulation reviews (935)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2021

    Insulation Projects

    Great Northern Insulation was very helpful in regard to assisting me with my insulation needs in our new home. We needed help removing some old insulation to prepare for water-proofing in our basement. They did a great job with that with very little notice. They returned to spray foam our joists and then also added insulation to our attic to bring it up to R60. They were reasonably priced and the team that worked in our home was beyond all expectations in regard to friendliness and professional. Thank you!

    Answer from pro:

    Wow, thank you for such a thoughtful and excellent review Karen. We are truly pleased to hear how happy you are. Thanks again for choosing Great Northern Insulation. The team at Great Northern Insulation

    Reply created 6 Aug 2021
  • Review from John Fingerman
    Rating: 5 out of 5
    Review left on 20 Jul 2021

    Awesome people - awesome work!

    About a month ago, I had the attic filled with cellulose insulation. The workers were on time, courteous, efficient and friendly. Today, a crew arrived and insulated the basement of my 1917-built house. Once more, right on time, and excellent work with friendly service. All garbage was cleared away and I was left with a brand-new, insulated basement. I am extremely pleased with your company's services, and won't hesitate to recommend you to friends and family who may need insulation.

    Answer from pro:

    Thank you for leaving us such a kind review John, we truly appreciate your business and will pass on your thoughtful words to the other crew members. Thanks again! The team at Great Northern Insulation

    Reply created 6 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jul 2021

    Spray Foam Insulation for Garage and Loft

    Extremely impressed from beginning to end, with the work done by Great Northern Insulation. Everything went smoothly, Jeffrey, Zachary and Oneil were very polite and professional, wrapping everything in plastic prior to starting and cleaning all the overspray afterwards. What a great team. My only regret is that I wish I had known about this company prior to spray foaming my new home. Definitely recommend!

    Answer from pro:

    Thank you John for leaving us such a kind and thorough review. We will make sure to pass on the message to our crew members! We are very grateful for your business and are happy that you are living comfortably. The team at Great Northern Insulation

    Reply created 6 Aug 2021
  • Review from ragwin.pai@gmail.com
    Rating: 5 out of 5
    Review left on 5 Jul 2021

    Thermal barrier

    Really nice people to work with and the the pricing was fair. Some other contractors were giving crazy quotes. The workers that came in were really nice. The work was done in a timely manner

    Answer from pro:

    Hi there R.P, Thank you very much for your thoughtful review. We are glad you are so happy with our crew’s work! We’ll be sure to pass along your note to our team. The team at Great Northern Insulation

    Reply created 6 Aug 2021
  • Review from Customer of Great Northern Insulation
    Rating: 5 out of 5
    Review left on 14 Jun 2021

    Attic + Basement Insulation

    Richard was very understanding, and flexible as we worked out our quotes. The contractors that came in, were very informative and accommodating to our questions and requests. They were incredibly professional, and ensured that we were informed with the status of our house.

    Answer from pro:

    Thank you very much for choosing the team at Great Northern Insulation, and for taking the time to leave us such a great review. We are very grateful for your business. The team at Great Northern Insulation

    Reply created 6 Aug 2021
  • Review from Raul Xavier
    Rating: 5 out of 5
    Review left on 8 Jun 2021

    Attic Insulation Top-Up

    We’ve recently topped up our attic insulation. The service level that GNI provided us was nothing but exceptional. Starting with Matt providing the recommendation and estimates, to Nick and Sarah’s prompt reply to all my questions. On the day of the insulation, Connor, John and Will carried themselves with professionalism, friendliness and efficiency These three gentlemen even took the time to inform us what to look out for in the attic and how we can maintain it. One rarely finds such a level of service and competency these days, and GNI reminded us what a high standard service level is about. We will look no further than GNI for our next insulation needs. Thank you GNI!

    Answer from pro:

    Hi Raul, Thank you for your review, we’ll make sure to pass along your kind words to the team here at Great Northern Insulation. We are happy your home is more comfortable now, Thanks again! The team at Great Northern Insulation

    Reply created 6 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jun 2021

    Attic insulation

    The estimator was efficient and fully explained what was needed to meet various rebate program requirements. The employees were prompt and showed up on time. The day was getting hot and they continued to work at this job without interruption until completion. Thanks for a job well done!

    Answer from pro:

    Thank you very much Mike for choosing the team at Great Northern Insulation, and for taking the time to leave us such a great review. We are very grateful for your business. The team at Great Northern Insulation

    Reply created 8 Jun 2021
  • Review from Marijke Koppenaal-de Boer
    Rating: 5 out of 5
    Review left on 3 Jun 2021

    Attic insulation

    We had our attic insulated this morning. We are very pleased with the amount that was blown in. Your employees Brendan & Tiffany were very professional and polite. We went through the Greesaver program. Gord Breese 52 Western Ave Guelph On N1H 6A8 519-821-4440

    Answer from pro:

    Hi there Marijke, Thank you very much for your thoughtful review. We are glad you are so happy with our crew’s work! We’ll be sure to pass along your note to our team. The team at Great Northern Insulation

    Reply created 8 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2021

    attic insulation

    The workers were courteous and cleaned up after installation. We appreciated their professionalism and the fact that they did not hesitate to answer questions. We would use Great Northern Insulation again.

    Answer from pro:

    Hi Jim, Thank you very much for taking the time to write us a review, we really appreciate it. We’re glad you’ve enjoyed our services! The team at Great Northern Insulation

    Reply created 4 Jun 2021
  • Review from Andre Pelletier
    Rating: 1 out of 5
    Review left on 23 May 2021

    Attic and basement insulation

    After a couple of years of having mice and insects come into the basement and the home inspector telling me I needed more insulation in the attic, I reached out to a couple of insulation companies and these guys came highly recommended by the energy rebate technician. I had them come in to increase the blown in insulation in the attic and re-insulate the basement after all the old insulation was removed. I'm happy with the attic even though there was a mess left over in the bedroom I had to clean up after they left. The basement is another story. During the spray foam install, I complained that they were missing areas and I had them redo certain spots. As some materials were wet, I couldn't do a proper quality control inspection and as a home owner, I shouldn't have to inspect a professional companies work while they are on site. Once the job was done, I did look further into it and was not impressed with what I found and the repairs I had to do. A picture is worth a thousand words. I contacted them, one of the managers came over to investigate and told me he was going to bring it up higher. Well weeks later, still no word and no discussions on how this can be fixed. I'm sorry but their promise to exceed my expectation fell way short of the goal line. There is insulation on the walls, I will give them that.

    Answer from pro:

    Morning Andre, I am sorry to read about the lack of communication you've had to try and resolve this issue. I understand how frustrating this must have been for you. I want to try and resolve this matter for you. So If you don't mind emailing me, your number/email. I would like to get in touch with you so we can resolve this ongoing issue. You can email me at Customerexperience@gni.ca. I appreciate you making us aware of your negative experience. We strive to provide excellent customer service in a timely manner, and I apologize for the inconvenience this has caused but look forward in hearing back from you soon.

    Reply created 25 May 2021
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