Epic Roofing & Exteriors Ltd reviews (165)

We needed some fairly minor modifications and additions to the eavestroughs in the back of our house. We received quotes from 3 different companies. We ended up cancelling with the first company we chose because of lack of communication. They simply were unable to provide any sort of updates or confirmations in regards to our business and did not seemed to be concerned even when we cancelled. We then went with Epic roofing who provided regular updates and communicated with us at an exceptional level. The work was completed quickly, cleanly and to our exact specifications. The price was also very good. I would definitely recommend Epic Roofers.

I have used Epic Roofing twice in the last year for minor repairs to my roof. I found the entire experience to be excellent from the communication to the work performed through to the follow up. I would certainly recommend Epic roofing and will be using them in the future for any roofing issues required.

Epic Roofing did an excellent Job. I would certainly use them again in the future. The skill level was good and clean up was taken care off. I could not ask for better crews.

In terms of customer service, Epic delivered on all fronts. All workers were very friendly and willing to accommodate our requests. Coordination of administrative support was excellent. Cleanup was never an issue.

Very satisfied, great communication before and during process from the office and guys doing the roof. Kept us informed of schedule , considerate while on site, followed through as indicated, good clean up would recommend Epic Roofing for any future needs

These guys ended up doing a good job for us. Wasn't sure at first, but they did come back and take care of everything. We had our roof done last year, and it took a longer time this time, however lots of roofs took a hit, so it's no wonder.

Epic came and reviewed the job and after the estimate was accepted, called to say when they would be there. The crew turned up when they said, the work was done very well, and they cleaned up and left no mess. Above all the crew was friendly and courteous and I would definitely use this company again.

This was an insurance claim and like the others were impressed with the service at first. The work on our home was done 5 years ago from a previous hail storm. The siding job took forever but the roof was done quickly and we didn't know better so just were happy that the siding job was finally completed as it took so long. The outside receptacles were left broken and there are places on the siding where the siding is short. The reason why I am saying something now (5 years later) is because we are now having to get this work done again and are now realizing the issues that were never taken care of or fixed correctly the first time. When the roof was done the crew just dropped the venting from the bathroom fan into our attic and never connected the vent again and the fan unknown to us was never connected so for the last 5 years the moisture from our bathroom has been venting into our attic and we now have insulation that has been affected... we are not impressed.

this company is totally professional, right from Karen Mahar, Office Coordinator, do Charlie who came 1 month after the work to double check that everything was perfect and it was. Recommend for sure

This was an insurance claim, so there was no urgency to the work being completed. Was initially impressed with the first contact and subsequent material describing the process. From there it went downhill fast. Communication was abysmal, After no contact I called to find out when the work was scheduled, only to be passed from one person to the next because now someone new was dealing with the file; promised to show up one day and not arriving until days later, but without notifying us; extra ordered material was installed not as we had specified (leading to "extra" material left over!);,the office asked where the truck should be parked on installation but despite that the crew did what they wanted anyway. From ruined flower beds to picking up lunch wrappers all over our acreage, I was not impressed. The crew did work fairly quickly and a quality control visit was made a few days later.