Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 25 Mar 2022

    New Fridge

    Customer service was good and prices are good. A bit of a mix up on delivery date but all else was good.

    Answer from pro:

    Dear Customer, Thank you for your review. We are glad to learn that you are satisfied with our service. We look forward to doing more business with you. Thank you kindly, CA CAS

    Reply created 30 Mar 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Mar 2022

    Kitchen fridge

    Delivery team super friendly and even assisted removing the front house door for it to fit into the house. Impressed with their Professionalism

    Answer from pro:

    Dear Customer, Thank you for your review. We are glad to learn that you are satisfied with our service. We look forward to doing more business with you. Thank you kindly, CA CAS

    Reply created 30 Mar 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Mar 2022

    Fridge Next Day!

    I needed a new fridge ASAP, and they were very helpful! TJ gave me all the info I needed, and the delivery was right on time!

    Answer from pro:

    Dear Customer, Thank you for your review. We are glad to learn that you are satisfied with our service. We look forward to doing more business with you. Thank you kindly, CA CAS

    Reply created 30 Mar 2022
  • Review from James Phelan
    Rating: 5 out of 5
    Review left on 25 Mar 2022

    new fridge

    Very efficient and helpful technicians. They arrived on time, removed the fridge doors and rehung them after installing the cabinet. They removed the old fridge.

    Answer from pro:

    Dear Customer, Thank you for your review. We are glad to learn that you are satisfied with our service. We look forward to doing more business with you. Thank you kindly, CA CAS

    Reply created 30 Mar 2022
  • Review from Peter Szigeti
    Rating: 5 out of 5
    Review left on 24 Mar 2022

    Freezer Delivery

    Two very polite gentlemen delivered our freezer. At this time, I am unable to comment on the performance of the appliance as I have to wait 48 hours to plug it in.

    Answer from pro:

    Dear Customer, Thank you for your review. We are glad to learn that you are satisfied with our service. We look forward to doing more business with you. Thank you kindly, CA CAS

    Reply created 30 Mar 2022
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 24 Mar 2022

    Washer Dryer Replacement

    When service and product are delivered as promised, and by friendly and professional people can you ask for anything more

    Answer from pro:

    Dear Customer, Thank you for your review. We are glad to learn that you are satisfied with our service. We look forward to doing more business with you. Thank you kindly, CA CAS

    Reply created 30 Mar 2022
  • Review from Yannick Gurel
    Rating: 5 out of 5
    Review left on 24 Mar 2022

    Presto

    Fast and humanized approach. Followed my instructions and the responses were good and precice. Only issue was that I worked with 2 salesmans. Didn't expect they were walking on their toes for the sale.

    Answer from pro:

    Dear Customer, Thank you for your review. We are glad to learn that you are satisfied with our service. We look forward to doing more business with you. Thank you kindly, CA CAS

    Reply created 30 Mar 2022
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 24 Mar 2022

    Kitchen appliances

    Great communication regarding stock , delivery team Amazing .We live in a town house so had to manage stairs and was extremely respective of house .

    Answer from pro:

    Dear Customer, Thank you for your review. We are glad to learn that you are satisfied with our service. We look forward to doing more business with you. Thank you kindly, CA CAS

    Reply created 30 Mar 2022
  • Review from Customer of Canadian Appliance Source
    Rating: 0 out of 5
    Review left on 23 Mar 2022

    DO NOT BUY!!!

    Stay away!! they take your money and never deliver a product, blaming covid and manufacturer which manufacturer guarantee a faster delivery, you are bound with this company as the manufacturer only sell through third parties, which unfortunately you don't have many options here in Toronto. For a same product, TASCO promised a faster delivery, but this company took my money for a year and half, unable to give me an answer and keep pushing the delivery date. You are unable to talk to a manager, you can only talk to a junior rep, who has one line to say, I don't have an answer. Buying a t-shirt from a local shop has more promising procedure. I have never seen such HORRIBLE customer service in Canada ever.

    Answer from pro:

    Hello, Thank you for your review. We regret to hear that your appliance has a functional issue. Please understand that CAS is an authorized retailer, and we receive all of the appliances we sell directly from the manufacturer in their original packaging. The packaging is not removed until the appliance is presented to our customers. Therefore, CAS does not perform Quality Control testing on any of the appliances we sell. This is done by the manufacturer during the production process. As such, there are times that an appliance may experience functional issues shortly after purchase and as it is a functional issue, it falls under the manufacturer's warranty. In cases like this, the manufacturer provides CAS with very specific guidelines on how to proceed. This will almost always include having the manufacturer send out a technician to assess the appliance. The technician's report is provided to the manufacturer who then determines whether or not they feel as though the appliance can be repaired or would need to be replaced. Thank you kindly, CAS, CA

    Reply created 30 Mar 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Mar 2022

    Appliance Selection & Delivery

    Had the best selection of appliances I wanted. Also had them in stock and delivered when they said they would.

    Answer from pro:

    Dear Customer, Thank you for your review. We are glad to learn that you are satisfied with our service. We look forward to doing more business with you. Thank you kindly, CA CAS

    Reply created 30 Mar 2022
Get in touch