Canadian Appliance Source reviews (5184)

Dear Customer, Thank you for your feedback. My apologies for your delays and any issues experienced with regard to communication with our team. Please understand that all manufacturers are experiencing production delays due to Covid-19 and therefore there can be delays with your appliances. We are glad to hear that proceeded further with different appliances due to delays. We appreciate the referrals, we look forward to serving you again in the future. Kind Regards CAS

Dear Customer, Thank you for your feedback. We regret to hear you have been having issues with us regarding your appliance. We regret to hear that your appliance has a functional issue. Please understand that CAS is an authorized retailer, and we receive all of the appliances we sell directly from the manufacturer in their original packaging. The packaging is not removed until the appliance is presented to our customers. Therefore, CAS does not perform Quality Control testing on any of the appliances we sell. This is done by the manufacturer during the production process. As such, there are times that an appliance may experience functional issues shortly after purchase and as it is a functional issue, it falls under the manufacturer's warranty. In cases like this, the manufacturer provides CAS with very specific guidelines on how to proceed. This will almost always include having the manufacturer send out a technician to assess the appliance. The technician's report is provided to the manufacturer who then determines whether or not they feel as though the appliance can be repaired or would need to be replaced. Kind regards CAS

Dear Customer, Thank you for your feedback. We regret to hear that you have waited a long time for your appliances, these delays are out of our control as we are waiting on the manufacturer directly. We are glad you waited for your appliances and received such great service. Kind Regards CAS

Dear Customer, Thank you for your feedback. We are glad to her your positive experience you have had with CAS, we look forward to seeing you again in the future. Kind regards CAS

Dear Customer, Thank you for your feedback. We are very happy to hear the experience you had with CAS, we appreciate your kind words and look forward to seeing you in the near future. Kind regards CAS

Dear Customer, Thank you for your feedback. We are happy to hear you had great experience with your order and delivery. Thank you for your kind words we look forward to seeing you again in the future. Kind regards CAS

Dear Customer, Thank you for your feedback. We appreciate your patients regarding the delays on our appliances due to Covid 19 there are a lot more delays than usual. We are glad to hear your appliance arrived earlier than expected and delivery went accordingly. Kind regards CAS

Dear Customer, Thank you for your feedback. We appreciate your patients on the delays of our appliances, we are very happy to hear your appliance was worth the wait. Thank you for your kind words. Kind regards CAS

Dear customer,  Thank you for your review We are thrilled that you had a positive experience and were able to get what you needed at a reasonable price. Our company greatly appreciates your business and we hope to work with you again in the future. Regards CAS we apologize for not responding to you sooner. 

Dear Judith, Please accept our gratitude for your purchase and review. We are glad you had no issues and everything went smoothly. We hope you will be pleased with your new appliance. Regards CAS we apologize for not responding to you sooner.