Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2015

    Found all my appliances in no time!

    Philip Costa assisted me with my purchases. He was knowledgeable and pleasant. He helped me to compare and narrow down my requirements. Having a disability in my arms and hands he helped me to find the products that would be helpful to my situation. I have a few more items to purchase and will definitely return. If you want efficient service and great products, this is the place.

    Answer from pro:

    Our customer's happiness is our number one priority, so we appreciate your review.

    Reply created 29 Sep 2021
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 26 Nov 2015

    Canadian Appliances Source(CAS)

    We would like to thank Mr. Angelo M for the excellent service! We were looking for range hood fan for our kitchen. He helped us choose the right one which will be suitable for our kitchen. Also, he provided us with all the important information about different types of range hood companies and helped us make an informed choice about choosing right option. Thanks for great service!

    Answer from pro:

    Dear Customer, We appreciate your business and the time you took to submit your review. Thanks for your feedback. We look forward to doing business with you again

    Reply created 9 Sep 2021
  • Review from Michael Gusta
    Rating: 5 out of 5
    Review left on 24 Nov 2015

    New Kitchen Appliances and Laundry

    Morgan did an amazing job of helping us navigate all of the various appliances offered by CAS. He took the time to talk with us to understand what it was we were looking for, and what fit into our budget. We are very happy with the appliances, some turned out to go well beyond our expectations. The delivery was great as they were able to move the appliances close to where we would have them installed (kitchen was currently under reno). All-in-all it was a very positive experience and would go back to do further business with Morgan.

    Answer from pro:

    Dear Customer, We appreciate your business and the time you took to submit your review. Thanks for your feedback. We look forward to doing business with you again

    Reply created 9 Sep 2021
  • Review from Tom Singer
    Rating: 5 out of 5
    Review left on 20 Nov 2015

    Purchase of Kitchen Appliances

    I recently purchased the full complement of appliances for my retirement home in Newfoundland and arranged with C.A,S to deliver to site. It arrived on time - and in perfect condition for installation.Pricing was fair - and I was very pleased with the service. Many thanks to Angelo Moutoulas - who led us to the best selection of appliances, and made sure that everything went as promised.

    Answer from pro:

    Dear Customer, We appreciate your business and the time you took to submit your review. Thanks for your feedback. We look forward to doing business with you again

    Reply created 9 Sep 2021
  • Review from Customer of Canadian Appliance Source
    Rating: 0 out of 5
    Review left on 19 Nov 2015

    refrigerator

    >Tuesday (17/11/2015) refrigerator was delivered with defects. Scratched and bent. From the times I noticed scratches, asked to take the fridge and providing me with a new non scratched for which I paid. Man was very rude and arrogant simply fled, leaving a mess, enclosed door and not signed shipping documents. In addition, they have been damaged three walls, freshly painted on Saturday. Manager said is ok when I complain about delivery. I still waiting fir answer.

    Answer from pro:

    Hello, We're sorry you received a damage product. We see we have received the returned product, and have refunded you in full. We strive to prevent mishaps, and ensure our Customers are fully satisfied with our delivery, and products. Please contact us should you have any further questions. Sincerely, Katelyn F CAS Customer Care

    Reply created 27 Nov 2015
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 19 Nov 2015

    appliances

    We dealt with Dave Thomas and his service and knowledge on appliances was beyond our expectations. We purchased a new fridge, stove, dishwasher, washer and dryer. We have been to other stores that sell appliances in the last few months and were not able to make a purchase because of the service we were given. Dave answered all my questions before I even asked him. That's when I knew our search was finally over and we were going home with a purchase! After purchasing Dave still continues to give his great service with answering all my calls in a timely manner and answers any further questions that I have for him.

    Answer from pro:

    Dear Customer, We appreciate your business and the time you took to submit your review. Thanks for your feedback. We look forward to doing business with you again

    Reply created 9 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2015

    Samsung Washer/Dryer

    Good sales guy (Adib Narang), great service and fair pricing. Would use this company again and would recommend to others. Good selection of products and I suspect my dishwasher is the next appliance that will need to be replaced...Thanks RJ.

    Answer from pro:

    Dear Customer, We appreciate your business and the time you took to submit your review. Thanks for your feedback. We look forward to doing business with you again

    Reply created 9 Sep 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Nov 2015

    Samsung Range

    We needed a new stove and after some research decided to head to CAS. Mr. Ravi Kohli assisted us in choosing the appropriate stove for our house. We aren't experts when it comes to appliances so we had numerous questions of which, he patiently answered. He was able to get a very good deal on the Samsung range we ended up choosing. Most importantly, he was never pushy in trying to sell us something that costs more. Contrary to what everyone else is saying here, Ravi actually told us the product was on backorder and that we may not expect to receive it until two weeks later. All in all, it was a good experience from entering and leaving the showroom.

    Answer from pro:

    Thank you for your kind review. We appreciate your feedback. Have a nice day! Katelyn F. CAS Customer Service Team

    Reply created 11 Nov 2015
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 10 Nov 2015

    product/service

    Sales rep. Mr. Ravi Kholi has been very helpful. Due to restricted dimensions of our location he did his research and came up the Frigidaire stackable washer/dryer. Delivery and hookup of the appliances was on time as promised Washer/Dryer is working fine. Thank you Mr. Ravi Kohli and CAS.

    Answer from pro:

    Thank you for your kind feedback. We appreciate it. Sincerely, Katelyn F CAS Customer Service Team CS@Canadianappliancesource.ca

    Reply created 11 Nov 2015
  • Review from Customer of Canadian Appliance Source
    Rating: 0 out of 5
    Review left on 10 Nov 2015

    Washer & Dryer

    They installed the washer, gave me a blank BOL and left in a hurry before I had a chance to inspect. Washer was damaged and they refuse to exchange it. They said it was inspected and signed for, but when they produced the BOL, the signature was not mine. They still refuse to exchange. Do yourselves a favour and go to a place that they will treat you with respect after they get your money. Worst customer service ever. Avoid at all costs.
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