Canadian Appliance Source

Rating: 4.4 out of 5

Canadian Appliance Source reviews (5184)

  • Review from Customer of Canadian Appliance Source
    Rating: 0 out of 5
    Review left on 7 Sep 2023

    Spend your money anywhere else

    Purchased a $4000 fridge last year. First one arrived defective. Extended warranty purchased was registered on the defective fridge. After one year, the compressor failed. The extended warranty company has not replied to the claim after a week. Customer service from CAS will not support or assist. Buyer beware: defective fridges being sold, extended warranties are not being honoured. Spend your hard earned money elsewhere, especially for large appliances.

    Answer from pro:

    Dear Customer, Thank you for taking the time to share your feedback. We regret to learn that your experience has been less than adequate. May you please take some time and send us your order number at Casreviews@caslp.ca for further assistance. We apologize for any inconvenience. Thank you kindly, ST CAS

    Reply created 8 Sep 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 4 out of 5
    Review left on 6 Sep 2023

    Washer and Dryer purchase, delivery, set up

    Prices were reasonable and delivery/install was great! Hoping my new Electrolux washer/dryer will be reliable and long-lasting. Thanks!

    Answer from pro:

    Dear Customer, Thank you for your kind comment. We are pleased to learn that our team was able to assist you with your purchase and delivery. We look forward to doing more business with you in the future! Thank you kindly, ST CAS

    Reply created 7 Sep 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 5 Sep 2023

    Fridge

    Excellent service, were transparent in when I could expect them and were on time. Appreciated how courteous both men were.

    Answer from pro:

    Dear Customer, Thank you for your kind comment. We are pleased to learn that our team was able to assist you with your purchase and delivery. We look forward to doing more business with you in the future! Thank you kindly, ST CAS

    Reply created 7 Sep 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 0 out of 5
    Review left on 1 Sep 2023

    Terrible customer service

    Terrible customer service. Appliance was missing a piece and their only recommendation was to call the manufacturer. They refused to exchange for a product that actually had all necessary parts. No option for a refund. Would NEVER recommend.

    Answer from pro:

    Dear Customer, Thank you for your feed back. We regret that your experience has been less than adequate. Please note that all product issues are subject to the manufacturer's warranty. As such, a service call is needed for a certified technician to assess the appliance and get you the correct part. We apologize for any inconvenience. Thank you kindly, ST CAS

    Reply created 5 Sep 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 1 Sep 2023

    Refrig

    Bought a refrigerator to replace the old broken one. Very good service, help to choose suitable models and delivery very quickly.

    Answer from pro:

    Dear Customer, Thank you for your kind comment. We are pleased to learn that our team was able to assist you with your purchase and delivery. We look forward to doing more business with you in the future! Thank you kindly, ST CAS

    Reply created 2 Sep 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 1 Sep 2023

    Range Delivery

    Precise delivery time. Professional and easy. The delivery man was very pleasant early in the morning

    Answer from pro:

    Dear Customer, Thank you for your kind comment. We are pleased to learn that our team was able to assist you with your purchase and delivery. We look forward to doing more business with you in the future! Thank you kindly, ST CAS

    Reply created 2 Sep 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 31 Aug 2023

    GE Unitized Washer/Dryer

    Phone-in sales person was very helpful. Appliance was in stock and delivered 2 days later. Delivery and installation was done very well.

    Answer from pro:

    Dear Customer, Thank you for your kind comment. We are pleased to learn that our team was able to assist you with your purchase and delivery. We look forward to doing more business with you in the future! Thank you kindly, ST CAS

    Reply created 1 Sep 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 4 out of 5
    Review left on 31 Aug 2023

    Replacement Fridge

    Worth calling your outlet to ensure the unit really is in stock for immediate delivery. Website may not be accurate - we waited about a month for delivery. Otherwise transaction was quite seamless.

    Answer from pro:

    Dear Customer, Thank you for your kind comment. We are pleased to learn that our team was able to assist you with your purchase and delivery. We look forward to doing more business with you in the future! Thank you kindly, ST CAS

    Reply created 1 Sep 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 31 Aug 2023

    Great service

    2 gentlemen were very professional, did the job perfect, was very quick and very efficient. Would recommend highly! Thank you

    Answer from pro:

    Dear Customer, Thank you for your kind comment. We are pleased to learn that our team was able to assist you with your purchase. We look forward to doing more business with you in the future! Thank you kindly, ST CAS

    Reply created 1 Sep 2023
  • Review from Customer of Canadian Appliance Source
    Rating: 5 out of 5
    Review left on 30 Aug 2023

    Refrigerator

    Good service. Provided information about product insurance and delivery Very polite informed me how to provide my air miles number

    Answer from pro:

    Dear Customer, Thank you for your kind comment. We are pleased to learn that our team was able to assist you with your purchase and delivery. We look forward to doing more business with you in the future! Thank you kindly, VG CAS

    Reply created 31 Aug 2023
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