Knight Plumbing, Heating And Air Conditioning Ltd reviews (1366)

Review from HomeOwner
Rating: 5 out of 5
Review left on 12 Nov 2024
Broken water heater
Company was able to quickly fit us in for a broken water heater. Our tech, Dan, was great arrived on time, clearly explained what happened, repaired the issue and left the area cleaner than he found it. Thanks Dan!
Answer from pro:
Thank you for sharing your experience!
Reply created 9 Jan 2025
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 Nov 2024
Garage electrical work
We had some detailed requests to bring our garage up to code and install some new electrical outlets in our garage. After a call out and quote Aaron came right on time and completed all the work quickly, efficiently and within budget. More than happy with the work and his friendly disposition. Absolutely would ask for Aaron again if we need more work.
Answer from pro:
Thank you for choosing and putting your trust in us - we appreciate your business!
Reply created 9 Jan 2025
Review from Customer of Knight Plumbing, Heating And Air Conditioning Ltd
Rating: 5 out of 5
Review left on 21 Aug 2024
Upgraded/fixed bath fans and attic ventilation issues
Karl and David were great to deal with, did a professional job taking time to explained what they found, what they fixed and why. They left me feeling confident with the work that was done and at ease that it was done right! Thank you both Karl and David for your amazing service today. Catherine
Answer from pro:
Thank you for choosing and putting your trust in us - we appreciate your business!
Reply created 4 Sep 2024
Review from Customer of Knight Plumbing, Heating And Air Conditioning Ltd
Rating: 2 out of 5
Review left on 19 Aug 2024
Clear Drain Clog or Blockage
We do appreciate technicians were sent to our place to get the problem solved. But the price is extremely expensive. We were charged over $500 for a straightforward job of clearing sink drain clog or blockage, which took about 20 minutes to complete. We were told this kind of relatively simple task would cost so much only after people came. And we do not receive the receipt via email as promised.
Answer from pro:
Thank you for reaching out and sharing your concerns with us. We apologize for any inconvenience you've experienced. Unfortunately, we could not locate your details in our system based on your username. Could you please provide additional information, such as the service date or appointment name? Feel free to contact our Operations Manager at {{business_phone_number}}. We're here to help and look forward to resolving this matter promptly. Thank you for your understanding.
Reply created 4 Sep 2024
Review from Jordan
Rating: 5 out of 5
Review left on 1 Aug 2024
Air Conditioner Installation
Had an Air Conditioner installed by Trent and his assistant. They were great and discussed all of my location options, especially with a finished basement. Sadly they had to cut a couple access holes in the finished ceiling, however they did a great job of cleaning it up and looks good. So happy with the work that they both did.
Answer from pro:
Thank you for choosing and putting your trust in us - we appreciate your business!
Reply created 4 Sep 2024
Review from C Robbins
Rating: 5 out of 5
Review left on 23 Jul 2024
Leaking pipe
We had a leak in our basement ceiling. I called Knight Plumbing and they were able to send Mike out within a few hours. He found the source of the leak within 30 min (the cold water supply line for the bathroom 2 floors up) and fixed it promply. Mike was very professional, explained the problem in detail as well as the breakdown in cost. Mike also gave me quotes for some future plumbing work I inquired about. I be using Knight Plumbing for all my future issues.
Answer from pro:
Thank you for choosing and putting your trust in us - we appreciate your business!
Reply created 4 Sep 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Jul 2024
Issue with a/c
Noticed an issue with my a/c technician came out to check and found there was a leak and after testing realized the compressor was gone. Since warranty was expired and the cost of repairs decided to replace with a new unit.
Answer from pro:
Thank you for choosing and putting your trust in us - we appreciate your business!
Reply created 4 Sep 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 4 Jul 2024
200A upgrade
The team upgraded my main power and meter base today, on time, great workmanship, professional service!
Answer from pro:
Thank you for taking the time to leave a review, it was our pleasure to help you, and we appreciate your business!
Reply created 6 Jul 2024
Review from HomeOwner
Rating: 0 out of 5
Review left on 12 Jun 2024
Sewer back up
I had a terrible experience with Knight plumbing. When my sewer backed up, their technician showed me misleading footage of supposed damage and quoted me 1700 to fix it. Skeptical , I hired another company which found the actual blockage quickly without any of the issues Knight claimed. I believe Knight Plumbing showed me a video from another pipe to mislead me. I've reported them, but no response yet. Avoid them at all costs
Answer from pro:
Michelle, thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced and can understand your frustration with the situation. After carefully reviewing our records, we couldn't find your name or any details about your recent interaction in our system. We would appreciate it if you could provide us with more information such as the date of the service or the name under which the appointment was scheduled. This will allow us to investigate the matter further and address your concerns appropriately. Please phone our Operations Manager at (587) 317-5797. Thank you!
Reply created 4 Jul 2024
Review from Customer of Knight Plumbing, Heating And Air Conditioning Ltd
Rating: 5 out of 5
Review left on 21 May 2024
Leaking pipe repair
We had a phantom leak that required immediate attention. Knight plumbing were able to come within 24 hours. Mike did a great job finding the leak and repairing it with minimum fuss. Great work
Answer from pro:
Thank you for your review!
Reply created 4 Jul 2024