Knight Plumbing, Heating And Air Conditioning Ltd reviews (1374)

So I contacted Knight on Home Stars as I just bought my house and discovered that the furnace was dead. They had me at how they answered the phone "...This is Sheri, how can I make you smile.." no matter what mood you are in, that greeting sets a pleasant tone for the rest of the interaction. Geoff came out to spec the furnace and whilst he was here, he noticed that my water heater was on it's last legs which I knew and cut me a deal if I changed out the water heater which I did. I found all interactions with Knight personnel to be very professional. Kevin did the furnace installation and Mike did the tankless water heater. These guys are professional, responsive and customer oriented. They come in greet you pleasantly explain what they are going to do and get it done. I would highly recommend Knight for all your plumbing, heating and A/C needs. 2 thumbs way up and 5 stars all the way.

We noticed that the hot water was not working and the pilot light on the tank would not light. We called Knights plumbing to have a look. Jason was over in less than 5 minutes and was able to drain the tank. We would have had flooding otherwise. The new tank was put in and fully functional in less than 24 hours.

From initial sales call from Brian Pigeon and installer Kevin Wall was completely satisfied with professionalism and patience when asking any questions or how equipment would operate. Installer took time to make sure all removal and installation was top of the line was very punctual and stayed on job site all 3 days. Both Brian and Keven showed good sense of humour and spoke of the enjoyment they had in working for Knights. Would highly recommend both individuals and Knight's overall.

From Brian the estimator to Kevin the technician and his helper, Carson...awesome customer service, professionalism and efficiency. Everything was so well explained and such friendly service. I'd recommend Knight Plumbing Heating and Air Conditioning anytime and every time. Thank you!

Just have to say George was absolutely amazing!!! He was so responsive, accommodating and treated us and our home like it was his own.

Removed toilet. Water not draining through pipe. But sewer lines were very clean as per Dan, who came the day before with a camera. Needed to find the backflow drain. Went back to the office to bring a camera. Could see the problem on the screen. Backflow problem. Cut hole in drywall, found drain. Removed cap & flapper. Reset the toilet. Checked to see if working properly. Toilet working great. Jason kept me informed about every step he was taking. Would definitely recommend these people. Very happy with the work done. Even saved me money. Thanks Jason. Jason.

Awesome service. Geoff was on time and very knowledgable about the products and services that we had called about. He represented himself and the company extremely well. Will recommend to others. Thanks.

Had a water leak in my kitchen, Mike came by super quickly and after investigating Mike discovered he had to find and order the specific part for our small space. After working around my busy schedule I felt comfortable enough to leave my door unlocked for Mike to fix the issue while I was at school, he was very respectful of my space, accommodating of my class by texting me, and when I arrived he even helped me change batteries in a device unrelated to the pluming issue! Mike made sure my landlord was getting the best for her price and provided us with some drain cleaner to make sure we had no further issues. I really appreciate how easy Mike made this experience and all the extra effort put in. We will definitely be calling Mike for any future issues.

The old tank heater started to leak in the evening. We called the 24/7 service line and George helped us assist the situation before the following day. The next day he came in to replace the old tank with a new one. We asked him to keep the same tank style and layout. He installed the right tank for the job. The installation went clean and looks great: from the copper lines to the pvc air lines. George did a great job. Will definitely use this company in the future.

I now use Knight Heating and Plumbing for all my HVAC needs. Unlike other companies I have dealt with, I never feel I’m being unduly “sold” to and that instead, I will get honest advice about what I need and don’t need. I also like that they usually assign the same technicians to my jobs, so we get to know their experts, which adds to the feeling of having a trusting relationship.