Home Improvement People Inc. reviews (573)

From Day 1, I was impressed by the professionalism, knowledge and quality of my interactions with Ben and Gerhard. That was only surpassed once Neil, Dima and Eugine were on site. They were so professional, polite and efficient. They knew exactly what need to be done and executed it flawlessly.

We were looking to do a major bathroom renovation, including expanding our second floor washroom through a double brick wall into a sun room on the back of our house, where we wanted to build a new shower and install a new bathtub. We were also looking to replace a staircase, insulate the entire addition (from basement to second floor), add insulation and siding to the addition’s exterior, install some new light fixtures and windows, and put in in-floor heating. We contacted Home Improvement People along with 4 or 5 other companies that were highly rated on Homestars. Larry helped us scope the project, and was very prompt in providing a written quote that came in better than the other companies we spoke with. As with any job, there were changes along the way – Larry was always very accommodating and solution-focused – he was always able to answer our questions and help us with additional work (i.e,. adding extra potlights in the kitchen, removing popcorn ceiling, install new hardwood in a bedroom etc…). The plumbers, electrical, spray insulation, siding installation, tile, flooring, painting and drywall guys were very professional, and did a great job. We had some problems with the stair installation not being done properly, but Larry made sure it got fixed. The job took longer than we had hoped it would (just over 3 months), but the end result was worth the wait. We would definitely recommend the Hope Improvement People, and would use them again ourselves.

I had the basement dug out after the Toronto flood last summer (2013). It was a huge project and dragged on forever, and I wasn't thrilled with the company that did the initial work (ascot). I wasn't happy with any of the ridiculous quotes I was getting from finishing guys either. I found The Home Improvement People on Homestars and they were super quick to respond and match my best quote. They were super respectful and professional. The costs didn't inflate, the only thing that ended up being extra was the electrical (it was a disaster in the ceiling from previous owner..not their fault). Any time there might have been an additional cost it was brought to my attention first and I was given the choice. Mike is who I dealt with, and he has hands down been my favourite contractor to deal with, ever. Extremely straight forward and no b.s. They finished things on time and came back to finish up every last bit. I highly recommend these guys. I would hire them again for any major reno. They did a thorough and amazing job. Super straight forward people. Ask for Mike!

We just finished a basement renovation at our home and had no idea what to expect as this was our first major renovation. From the first time I met Elia and Rob, I had a good feeling that we would be taken care of. Neither one of them disappointed us. From the initial stages through to the finished product both were a pleasure to deal with. Rob was very open and honest about what was required as well as providing some great suggestions that we had no even thought about. All of the sub contractors that were used were also a great group of people. We are very happy with the way the project ran and would use them again in any future renovations.

I found the Home Improvement People on HomeStars and requested a quote. Their quote was not the cheapest (in the middle), but I felt comfortable with Elia that I would be taken care of when things didn't go as planned (as they were likely to in this 90+ year old house). The crew and their subcontractors were very good, and were very responsive to my requests. I especially must mention Rob who took the time to explain everything that was happening on a frequent basis. They also finished ahead of schedule. Overall, I was happy with the workmanship, customer service, and the finished product.

We originally found The Home Improvement People on Homestars and were impressed by the reviews. We were not disappointed. From our initial meeting with Ben to the work by Jerry and his crew our overall experience couldn't have been better. We left our home in Jerry's care while on vacation and could not be happier with the beautiful new bathroom we found when we returned. We are already planning our next project and won't hesitate to recommend them to friends and family.

Just had the Home Improvement People do a complete basement renovation and we are delighted with the results. Any type of renovation especially basement , can be messy and add a lot of extra stress and disruption to everyday family life. I was very impressed by the care and attention to detail and the tidy workspace that the HIP crew generated. The crew members were very friendly and courteous. Their level of professionalism and craftsmanship was second to none and they made suggestions that were practical and were in keeping with the style of our home and within our budget. I would certainly use them for future projects and would like to thank Elia and his team Lino, Junior, Jim, Mark and Anna. Great job guys! Willie McCarroll

We're very pleased and satisfied with the basement. I thank Elia for Norvin, and his team Anthony and Lochan. They are real professional genious'es and I won't hesitate to hire The home improvement people for all my future renovations. I say a special thank you again to Elia for giving us such great team of hardworking professionals.

Kris, I wanted to thank you and your team for the excellent work you did on our recent bathroom renovation. It is amazing that nearly 30 years of wear can be completely erased in 2 short weeks of hard work. The finished product is fantastic. The team paid attention to the details; overcame the occasional challenges without complaint, and delivered the finished project on-time and on-budget. Throughout the period you kept the mess to a minimum, cleaned up at the end of each day and were respectful of our time. We will definitely keep your number handy for future renovations and look forward to working with you in the future.

The renovation was carried out in a timely, professional manner. Workmanship was tiptop and high quality, and clearly the team was knowledgeable and very experienced. The team leader, Rob, was fully approachable and kept my apprised of issues and status of work. Highly recommended.