Home Improvement People Inc.

Rating: 5 out of 5

Home Improvement People Inc. reviews (570)

  • Review from Nick D
    Rating: 5 out of 5
    Review left on 28 Aug 2013

    Bathroom renovation

    Mien, Seth, Manuel and Phillippe renovated my small bathroom and did a fantastic job. The renovation included replacing the tub with a standing shower (glass doors installed by a separate company) and installing a new sink, toilet, and exhaust. The team was punctual, explained the work they were doing, cleaned up after themselves, and addressed customizations necessary due to the size constraints of the bathroom. With a 60-year-old home, it was important to have an experienced team that could remedy any hidden issues that came up once the demolition was done. I was home with my baby daughter at the time, and they accommodated her sleep and feeding schedule as much as possible. They were also very polite and worked very hard. They put in long days and made good use of the time they spent. We are very happy with the bathroom, and look forward to having them back for our next major renovation. Thanks for the great work!

    Answer from pro:

    Thank you Nick for your kind words. I told you we'd get it done in time! Thanks for your trust. Ben & Dan

    Reply created 29 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Aug 2013

    renovation on hallway and living room

    I wanted to write a quick note to let you know how impressed I was with the team from the Home Improvement People. It all started off with our wonderful salesperson Eli. Eli was great- he was on time, and sent information over quickly as promised. He knew what he was talking about, and had a great personality. Eli promised a start date when we signed the contract, and the team showed up right on time on that date! On to the team. The team lead was Caio who was excellent. He was extremely professional, friendly and cooperative. The rest of the group: Alex, Fabiano and George were all amazing as well. They were all courteous, respectful and nice guys. My husband and I trusted them in our home, and they took care of it each day. It is obvious that these gentlemen take great pride in their work, and take their jobs very seriously. The group members were experts and did a fantastic job! We are very happy with the final product and this team was so easy to work with! The only reason we originally selected the Home Improvement people was because of the fantastic customer service we originally received, and this continued throughout the entire duration of the project. The team went above and beyond our expectations (i.e. always showed up at 8am on the dot, and if they were going to be late, they let me know in advance via text messages). The group looped us in when necessary and ensured we were satisfied with the job before they moved on to the next item. I would definitely use the Home Improvement People once again (we’re saving up for our next job now!) and we've already passed on your contact information to 4 different friends (we hope they will call soon)! Thank you very much- we were very pleased with your services!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Aug 2013

    Renovation of 3 bathrooms, build laundry room, paint

    The Home Improvement People provided great service. The project came in a week early and on budget with the quality of finishes I would expect . The team were professional, innovative, friendly and reliable. From initial meeting through quote to completion they went the extra mile to ensure I was involved with with all aspects of the project including unexpected situations - presenting creative solutions and ensuring I was pleased with the outcomes. I would use this group again and would highly recommend them.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Aug 2013

    Basement

    Our basement was destroyed by the recent flood in toronto. Luckily I called Home improvement people. Dan came out right away, gave me an estimate on the spot. The price was reasonable we made a deal and they started immediately. Couldn't ask for better experience, Kyle and workers were polite, neat, clean, and professional. Job was completed on time and on budget and we are thrilled with results. Would recommend to anyone.

    Answer from pro:

    Im glad I did come right away! Its always great to meet fantastic people. I hope we helped alleviate the inconvenience of the damage you sustained. Enjoy your beautiful home and family. Ben & Dan

    Reply created 29 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Aug 2013

    Basement /kitchen Reno

    Hi all, normally I don't go on review sites and comment however I felt the need to tell you about Ben and his company. A few months ago I called the home improvement people to get a quote on a large renovation we wanted done. Ben came and from the moment he walked in we were "sold" not only did he listen to what we wanted but he put in his own input to help us with design and perhaps don't do this in order to save money. It showed us he cared. His team of workers Were polite and on time. Their work was second to none. We had extensive tiling done and fantastic custom cabinetry done that enhances our home. We loved working with you and appreciate all you have done. Thanks, Jacob and Sarah

    Answer from pro:

    Thank you Jacob and Sarah! I miss the donuts and treats you always had waiting for us. Thank you for placing your trust in our Company. Ben & Dan

    Reply created 29 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Aug 2013

    Kitchen Renovation

    I cannot begin to describe how impressed I am with level of service and quality of my new kitchen. From the moment we met Ben, we felt completely at ease. Larry managed the project flawlessly and each and every one of the trades were fantastic. We decided to go with the custom cabinet options and are delighted we did because Jamie is truly a remarkable craftsman. We love the finish and even the hardware and hinges. We will recommend the Home Improvement People to family and friends. Thanks for a job well done.

    Answer from pro:

    Hi Jay, It was such a pleasure working with you and Tiffany. Your taste and research is what made this kitchen turn out so unique. Thank you so much for posting a review. Ben & Dan

    Reply created 29 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2013

    Bathroom Renovation

    This company was very reliable from start to finish. There was good planning before the job began and all work was completed as expected. The team was dedicated to our job only and did not leave to work on other jobs at the same time. The tradesmen worked efficiently and left the worksite clean afterwards. Office staff were available to answer questions as needed. It was clear from the start what was included and what would be an extra cost. There were no surprises. The amount charged by the company covers the installation costs. The client purchases all the cabinets, tiles, taps, etc. The quality of the work was excellent. We are planning to use them again shortly. The job was completed on time and on budget.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Aug 2013

    Basement

    Very satisfied with The Home Improvement People! They came in and got the job done quickly, professionally and even cleaned up after the work was done. Great job guys – I’ve already recommended you to friends!"
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2013

    Full Bathroom Renovation

    This is a follow up to my first review of The Home Improvement People, Ben has contacted me and he resolved all my concerns in a very professional way. I now recommend them entirely.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2013

    Home Renovation

    Score one for The Home Improvement People! They just completed renovatiing our home's foyer, hall way, stair case and upper landing and Sheila and I are absolutely delighted. The work was done on time and on budget with no surprizes. But the most impressive thing was the high quality workmanship and the respectful and polite manner of the workmen. They are the kind of people you don't mind having in your home. Particular cudos go to Sharaz and Salim Nanji, who led the project. They were an absolute pleasure to have around. They are excellent communicators who take the time to explain things and answer all your questions. Also a shout out to Santiago and his team of painters. Santiago tackled a particularly difficult wall remediation and did a wonderful job at restoring it to mint condition. This is our second project with The Home Improvement People and we are glad we returned. Here is what we like about this company's business philosophy. The crew is not allowed to start work on another project before yours is done. As a result, there are no delays or no-shows. The contract is crystal clear and signed in advance so there is no confusion about responsibilities or costs. And once they make a deal, they stick to it. There are no financial surprizes. If you are tired of being jerked around by contractors who promise the world and deliver something less, consider using the Home Improvement People. We will definitely use them again next year as we tackle the living room, den and bed rooms. Peter and Sheila Rose