Home Improvement People Inc. reviews (573)

Fantastic experience with the Home Improvement People. Elia was outstanding. He was extremely responsive, returning emails usually within a half hour. He really went above and beyond what we wanted. The workers were efficient and respectful and did a good job. We would highly recommend this company.

While one of the unlucky ones to get flooded in July, we were one of the few to get our money from the insurance company within 1-2 weeks to redo our basement. So onto the review.... First, know ahead of time that I am very skeptical about (1) contractors in general (so I would only want to hire based on positive reviews), and (2) I don't necessarily trust companies whom seemingly have so many positive reviews - - welcome to the Catch22 of my life. Anyway, seeing Home Improvement People (HIP) have so many positive reviews made me "have" to call them because I felt we needed to book a contractor immediately, (as I was very concerned that contractors would be booking jobs like crazy and my basement would not get done until Fall or Winter). However, still in my head I'm thinking "this company has way too many positives, they can't all be real". Well, after working with them and being so pleased with the final result of our basement....I am now confident those reviews are definitely real. Such a pleasure when the company you choose lives up to its reputation! Dan and his team (Eli & Caio) were frankly & (in complete deference to my skepticism and paranoia regarding the industry) completely reliable, trustworthy, unbelievably easy to work, and get this....they came in on budget and solved little problems when they arose (still doesn't compute in my head :)) I can't believe I'm saying this but I would refer them to my friends and family in a heartbeat without concern that it could ever be a poor referral. These guys know how to run a business and I will tell you, their real secret sauce....."communication". Getting in touch (and most important, getting a response back to us quickly) was super simple with everyone in their company. This made it always very easy and relaxing that everything was being looked after. I don't give out 10's...ever. But they truly deserve it, and frankly, this review was a pleasure to compose (except for the fact that I'm actually kind of annoyed by how good working with HIP was....the experience with them was so wonderful, my wife has now been talking renos on other parts of our house).

This was my second time using The Home Improvement People and again I am impressed by the quality of their work, their professionalism and their problem solving abilities. Ben's advice and quote was right on. I am thrilled with the work they do and intend to use them again for my next project. I have dealt with two different teams now and they are skilled workmen who complete the job in as little time as possible. They are punctual, polite, neat as can be. A call to the office is handled efficiently by Haydee every time. A great organization. Thanks again Ben, Jerry and Max

Mien, Seth, Manuel and Phillippe renovated my small bathroom and did a fantastic job. The renovation included replacing the tub with a standing shower (glass doors installed by a separate company) and installing a new sink, toilet, and exhaust. The team was punctual, explained the work they were doing, cleaned up after themselves, and addressed customizations necessary due to the size constraints of the bathroom. With a 60-year-old home, it was important to have an experienced team that could remedy any hidden issues that came up once the demolition was done. I was home with my baby daughter at the time, and they accommodated her sleep and feeding schedule as much as possible. They were also very polite and worked very hard. They put in long days and made good use of the time they spent. We are very happy with the bathroom, and look forward to having them back for our next major renovation. Thanks for the great work!

I wanted to write a quick note to let you know how impressed I was with the team from the Home Improvement People. It all started off with our wonderful salesperson Eli. Eli was great- he was on time, and sent information over quickly as promised. He knew what he was talking about, and had a great personality. Eli promised a start date when we signed the contract, and the team showed up right on time on that date! On to the team. The team lead was Caio who was excellent. He was extremely professional, friendly and cooperative. The rest of the group: Alex, Fabiano and George were all amazing as well. They were all courteous, respectful and nice guys. My husband and I trusted them in our home, and they took care of it each day. It is obvious that these gentlemen take great pride in their work, and take their jobs very seriously. The group members were experts and did a fantastic job! We are very happy with the final product and this team was so easy to work with! The only reason we originally selected the Home Improvement people was because of the fantastic customer service we originally received, and this continued throughout the entire duration of the project. The team went above and beyond our expectations (i.e. always showed up at 8am on the dot, and if they were going to be late, they let me know in advance via text messages). The group looped us in when necessary and ensured we were satisfied with the job before they moved on to the next item. I would definitely use the Home Improvement People once again (we’re saving up for our next job now!) and we've already passed on your contact information to 4 different friends (we hope they will call soon)! Thank you very much- we were very pleased with your services!

The Home Improvement People provided great service. The project came in a week early and on budget with the quality of finishes I would expect . The team were professional, innovative, friendly and reliable. From initial meeting through quote to completion they went the extra mile to ensure I was involved with with all aspects of the project including unexpected situations - presenting creative solutions and ensuring I was pleased with the outcomes. I would use this group again and would highly recommend them.

Our basement was destroyed by the recent flood in toronto. Luckily I called Home improvement people. Dan came out right away, gave me an estimate on the spot. The price was reasonable we made a deal and they started immediately. Couldn't ask for better experience, Kyle and workers were polite, neat, clean, and professional. Job was completed on time and on budget and we are thrilled with results. Would recommend to anyone.

Hi all, normally I don't go on review sites and comment however I felt the need to tell you about Ben and his company. A few months ago I called the home improvement people to get a quote on a large renovation we wanted done. Ben came and from the moment he walked in we were "sold" not only did he listen to what we wanted but he put in his own input to help us with design and perhaps don't do this in order to save money. It showed us he cared. His team of workers Were polite and on time. Their work was second to none. We had extensive tiling done and fantastic custom cabinetry done that enhances our home. We loved working with you and appreciate all you have done. Thanks, Jacob and Sarah

I cannot begin to describe how impressed I am with level of service and quality of my new kitchen. From the moment we met Ben, we felt completely at ease. Larry managed the project flawlessly and each and every one of the trades were fantastic. We decided to go with the custom cabinet options and are delighted we did because Jamie is truly a remarkable craftsman. We love the finish and even the hardware and hinges. We will recommend the Home Improvement People to family and friends. Thanks for a job well done.

This company was very reliable from start to finish. There was good planning before the job began and all work was completed as expected. The team was dedicated to our job only and did not leave to work on other jobs at the same time. The tradesmen worked efficiently and left the worksite clean afterwards. Office staff were available to answer questions as needed. It was clear from the start what was included and what would be an extra cost. There were no surprises. The amount charged by the company covers the installation costs. The client purchases all the cabinets, tiles, taps, etc. The quality of the work was excellent. We are planning to use them again shortly. The job was completed on time and on budget.