Home Improvement People Inc.
Home Improvement People Inc. reviews (570)
Review from HomeOwner Review left on 25 May 2012Rating: 5 out of 5I am writing this testimonial in appreciation of my newly renovated bathroom. The Home Improvement People (Chris) transported my "what I would like my bathroom to look like" image into reality. From start to finish everything went smoothly, and when I was indecisive about the tile design, Chris made a suggestion that worked beautifully. I highly recommend the company and plan to use them in the future. Edith M.Review from HomeOwner HomeOwner
Review left on 22 May 2012Rating: 5 out of 5Kitchen reno
Dear Ben, It has taken me too long to write you this letter, but as I sit in my new kitchen to write this, perhaps the wait will make this letter even more meaningful. For the past 4 months we have been enjoying our home in a way we could have never imagined. This is thanks to to the incredible work your Company has done to transform our home. From the moment we got to meet you, we had the immediate confidence your trades would be the best in the business. Not one of them disappointed. What amazed us most, was the care each and every one of them took to ensure our job ran completely smoothly and efficiently. There was always someone to talk to, and the renovation jitters we had so greatly feared, never materialized in even a slight way. I wanted to give special mention to Larry whose management skills were outstanding. We also wanted to mention your office staff. They were courteous and polite from the very first phone call. We love our cabinets, we love our stone floors and we would use your Company again in a heartbeat! With Thanks, Neil and Avril.Review from HomeOwner HomeOwner
Review left on 21 May 2012Rating: 5 out of 5Main floor renovation/Basement & other
Hi Dan, Sorry it has taken me so long to express our sincere appreciation for Elia's management of the multitude of improvements that have transformed our home. It was almost a year ago that my husband had a major accident at work and shortly thereafter I met you in the horror that was our basement and the only change I could contemplate at the time was gutting it to view the space. Even though the scope of work increased exponentially throughout the months and there were a few bumps along the renovation path, we always felt that Elia was sincerely looking out for our best interests and it truly pained him when matters couldn't be resolved within a reasonable timeline or were out of our control. At all times we felt that Elia commiserated with us and his apologies and appreciation of our inconvenience were genuine. You are very lucky to have a resource like Elia representing your company. Also, kudos to Haydee as she made us feel that even though the contractual payments were due, she would not collect until she was sure that the work was satisfactory. We will be in touch after we recuperate from renovation fatigue to do some minor work upstairs. Thank you again for the work of so many of your people to improve our home! Barbara & KevinReview from HomeOwner HomeOwner
Review left on 18 May 2012Rating: 5 out of 5Bathroom Renovations
Hi Haydee and Ben, Please extend our appreciation once again to "TIM TEAM" on the excellent job doing our bathrooms, especially my Red Bathroom, the focal point. Their workmanship is awesome and we are very pleased. Worth referring to friends and prospective clients. Sorry for the delay, we went on holidays right after the renovations. Thank you. Ken and Lori Lewis-PearsonReview from HomeOwner HomeOwner
Review left on 18 May 2012Rating: 5 out of 5Kitchen Renovation
We hired The Home Improvement People to renovate our kitchen, a decision we will never regret. They took great care of our home from demolition to the last detail. Crew was very organized, polite and made sure we were happy throughout process. We appreciate you starting when you said you would and finishing as scheduled. Overall a very reliable company and will most definitely recommend to friends and family. Thanks KayReview from HomeOwner HomeOwner
Review left on 18 May 2012Rating: 5 out of 5BATHROOM
VERY IMPRESSED BY THE WORK DONE, AND WILL DEFINATELY RECCOMEND THE HOME IMPROVEMENT PEOPLE TO ALL MY COLLEAGUES AND FRIENDS. THEY HELPED ME OUT PERFECTLY BEING A NEW RESIDENT, THEY GAVE ME CONFIDENCE IN DEALING WITH A WELL STRUCTURED COMPANY. WELL DONE.Review from Helen Helen
Review left on 17 May 2012Rating: 1 out of 5kitchen and floor renovation
We hired Home Improvement people to install new kitchen cabinets, backpsplash, granite counter tops, baseboards and 600 sq ft of porcelain tiles. Ben assured us that we would receive top quality workmanship and would deal with any deficiencies. We ended up with uneven cupboards, chipped cupboard shelves and chipped sides of drawers, backsplash with grout on it, cement on the flagstone walkway and over 59 spots on the floor with uneven tiles. Project started Jan 9'12 and to date we have paid 87% of the project and we are waiting for Ben to address the deficiencies.Answer from pro:
Hi there. We at The Home Improvement People strive our utmost to give top service and care to all clients, as seen in all of our other reviews. In fact, as a result of that quality, workmanship and service we were awarded the Best of Homestars 2011 General Contractors. We have attempted everything in our power to please you. We have offered on numerous occasions both verbally and in writing to address your concerns. Unfortunately, it has becomes evident that this it is simply not possible. Our offer to assist in anything we can do still stands. We stand behind our work and our excellent history of customer service. It is our goal to leave every client thrilled with us.We wish you and your family all the very best.
Reply created 18 May 2012Review from HomeOwner HomeOwner
Review left on 20 Apr 2012Rating: 5 out of 5Main Floor/Basement
As a real estate investor with varying degrees of success and experience with other contractors on smaller renovation projects, I knew the importance of finding a professional, well-organized contractor who was going to be able to handle the scale of our project when it came time to do a full-scale renovation of our own personal residence. The Home Improvement People and their team were easy to work with, were super courteous and their project manager Larry Maher always showed extreme patience with all of our questions.Review from andy gysbers andy gysbers
Review left on 11 Apr 2012Rating: 5 out of 5Kitchen & Bathroom
To Home Improvement People. We had HIP perform both a complete bathroom and kitchen renovation for us within the last year. We were very pleased with both reno's. The entire package of design help, professional trades personnel, quality of work and on-time delivery of the project was excellent and we would have no hesitation in using them again.Review from HomeOwner HomeOwner
Review left on 27 Mar 2012Rating: 5 out of 5Finish basement
I called these guys mostly because of reviews on this site and I am pleased with results. I have a small basement in a fairly new house but I wanted to make it look really nice so we can get the most use out if it and now nobody wants to go upstairs anymore. My daughter and son fight over who gets to hang out there with their friends. Thanks to the crew who was friendly and professional.