Vaillancourt Plumbing & Drains

Rating: 5 out of 5

Vaillancourt Plumbing & Drains reviews (358)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2021

    Hot Water Tank

    We were noticing the hot water wasn’t as hot anymore. After a number of calls we asked E. Vaillancourt Plumbing to just change the hot water tank. Once the technicians came, they chose to assess the tank and found it to be less of a problem. Their honesty and integrity changed the circumstances to a minor repair. They saved us a bigger cost for a replacement to a minor repair of the hot water tank. We appreciate all they did for us. Margaret L.

    Answer from pro:

    Thank you for your review and 10-Star rating. ..We so appreciate it. Integrity is a big and important word to us over here. Unfortunately, we hear far too often of customer's being charged for work they don't need. We've built a solid reputation for doing what is right for our customers and you can depend on us to stick to that value anytime you call us for help. Again thank you so much. All the Best from E. Vaillancourt Plumbing

    Reply created 3 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2021

    Basement Sump Pump

    E. Vaillancourt Plumbing came out to address our main sump pump which had stopped working and the backup which they had installed this past spring had come on. When they arrived Mark realized the main pump had just shifted and the float was stuck against the ribbing of the tank. Mark adjusted it and then went through a series of tests. Mark disconnected power to the entire system to see how much water would fill into the tank. The water stopped once it was half way up the weeping pipe where it levelled off. Mark advised this is the water table level so the float should be set at this level instead of roughly 8 inches lower where it is just extracting ground water and would do this all day long. This is going to save us hundreds of dollars in electricity once the main pump is positioned correctly. We would highly recommend E. Vaillancourt Plumbing.

    Answer from pro:

    Thank you for your detailed review and high rating. Mark has many years of experience and really knows the trade. We're delighted he got you fixed up. All the Best from E. Vaillancourt Plumbing

    Reply created 2 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2021

    Bathroom Plumbing repair

    Found E Vallencourt company to be prompt, efficient, and reasonably priced. The plumber who worked to repair my blocked drain and broken shower was knowledgeable and friendly, explained the repair process to me, and left the work area completely cleaned after the job was done. I would definately use their services again and recommend to my friends!

    Answer from pro:

    Thank you for your vote of confidence. We highly value good customer care, constantly focusing improving on the characteristics you mention. Call us again anytime. All the Best from E. Vaillancourt Plumbing

    Reply created 3 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2021

    Bathroom and kitchen faucets

    I have a unusual bath tub faucet and Trevor went out of his way to try and fix it. He was great about answering my questions and when it came to the kitchen faucet that needed replacing he was very helpful in what I should look for. I would definitely use them again.

    Answer from pro:

    Thank you so much for sharing a few words with us about your experience. Trevor knows his stuff and loves his job and as you saw, it shows. We're here for you whenever you need us. All the Best from E. Vaillancourt Plumbing

    Reply created 2 Dec 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 1 Dec 2021

    vaillancourt plumbing very accomodating. trevor, the tech was great!

    i am very satisfied with the work performed in my kitchen. the receptionist was most pleasant and trevor was most helpful. i would not hesitate to call vaillancourt plumbing in the future.

    Answer from pro:

    We greatly appreciate your feedback and 10-Star rating. We are all doing our best everyday to delivery top level service. All the Best from E. Vaillancourt Plumbing

    Reply created 2 Dec 2021
  • Review from Brenda Arnott
    Rating: 5 out of 5
    Review left on 1 Dec 2021

    Clear clogged toilet

    I had a badly clogged toilet downstairs which overflowed and I called Vaillancourt plumbing. They can the same day! Dave and Alex were sent over. They were very thorough and polite, and very nice guys. They pinpointed the problem with the camera, and told me the problem, and showed me on the monitor. I was very happy to have it cleared. I have since requested them back to fix the pipes next week. Thank you to everyone at Vaillancourt plumbing! Brenda A

    Answer from pro:

    Thank you for taking a minute to send us this lovely review. Dave and Alex are a great team and we're so glad they could get you up and running. All the Best from E. Vaillancourt Plumbing

    Reply created 2 Dec 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 1 Dec 2021

    New kitchen faucet & sink installation

    Our first time using VAILLANCOURT plumbing after seeing the reviews on HomeStars. Great customer service from booking the appointment to the on-site team and a follow-up call. Courteous and professional. Highly recommend!

    Answer from pro:

    We're delighted you were pleased with our entire process; consistency and efficiency from office to field is important to us and we appreciate you recognizing us for it. Thank you. All the Best from E. Vaillancourt Plumbing

    Reply created 2 Dec 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 30 Nov 2021

    Fixed Water Shutoff

    We were unable to turn off our water to the outside tap because the shutoff was broken. Trevor assessed the situation, came up with a solution, and fixed it extremely efficiently. He left no mess and was extremely professional and friendly. Will definitely be calling E. Vaillancourt again!

    Answer from pro:

    Glad to hear Trevor got you fixed up and you are pleased. Thank you kindly for your review and 10-Star rating. All the Best from E. Vaillancourt Plumbing

    Reply created 2 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2021

    Very responsive, great seamless service

    On a Friday night, we had a kitchen sink clog that wouldn't clear. While working on it, we discovered a leak in connection between one sink and the pipe underneath causing quite a leak. We called E. Vaillancourt Plumbing & Heating Ltd after seeing great reviews online and asked for a weekend appointment. We received a call right back, and by noon they were working on replacing the leaking pieces and clearing the nasty clog in no time. Everything was cleaned up spotlessly and Dave explained everything to us. The price was reasonable, and we would call again without a second thought if we ever need plumbing help again! They saved our weekend.

    Answer from pro:

    We're delighted to hear you were pleased with Dave and our service and that we could rescue your weekend. Just a call away whenever you need us again. Thank you so much and... All the Best from E. Vaillancourt Plumbing

    Reply created 2 Dec 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 29 Nov 2021

    Kitchen plumbing finally solved

    Words cannot express how happy I was with Vaillantcourts services. We had our kitchen renovated a few years ago and put in a double (deep) sink and it never drained properly, it also dripped from short fittings. We had someone else come and try to fix the problem about a year ago. What a nightmare! Not only did he do a terrible job he complained the whole time about the job and still didn’t solve the problem. I had to use my own old towel to clean up the mess. So glad I called Vaillancourt. They had all the supplies on hand including drop sheets and rags for the job. They were so polite and never complained once, assuring me that they were not going to leave until the job was done right. True to their word and 3 hours later with all new parts and fittings I finally have the sink of my dreams. They even tightened the faucet because it was loose. I was even able to use my dishwasher again now that the sink drains properly. No buckets to catch dripping water and they left our house with no mess for me to clean up. Best of all the final costs was $300.00 less than the plumber from Hell. Thank you so much Vaillancout Plumbing I will definitely call you for any other plumbing jobs that may arise.

    Answer from pro:

    Thank you so much for your wonderful review and favourable rating. It speaks clearly to our values of "Doing it Right" & "Doing it Clean" & "Doing it Pleasantly" Just a call away anytime you need us! All the Best from E. Vaillancourt Plumbing

    Reply created 30 Nov 2021
Get in touch