Vaillancourt Plumbing & Drains

Rating: 5 out of 5

Vaillancourt Plumbing & Drains reviews (358)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2021

    Replace cartridge and handle in bathtub. Replace faucet in kitchen.

    Bathtub faucet was leaking and had been installed over 10 years ago. Kitchen faucet was about 5 years old but it had become very stiff and difficult to move between the double sinks.

    Answer from pro:

    Thank you for your trust and high rating. Call us again anytime! All the Best from E. Vaillancourt Plumbing

    Reply created 18 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2021

    Taps replaced for washer

    I have used E. Vaillancourt Plumbing twice now. This time they replaced my taps for my washer. All was done to my satisfaction. They were very professional and reasonably price. I highly recommend E. Vaillancourt Plumbing.

    Answer from pro:

    Thank you for your continued business and praise of our service. We're glad you discovered us and look forward to servicing your plumbing needs whenever they may arise again. All the Best from E. Vaillancourt Plumbing

    Reply created 18 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2021

    Happy Customer!

    First time we have used Vaillancourt Plumbing and we will certainly contact them if we have need to address a plumbing issue in the future. Our initial contact with Crystal to arrange a time was excellent.  She also contacted us again the day the work was to be done to confirm a time when Trevor would be arriving.   Trevor, their technician had the job done and complete in about an hour.  Explained everything and ensured it was all clean and operational.  He was also a wealth of information as we are considering upgrading our kitchen and main bathroom.   The cost was reasonable and we couldn't be more pleased with the work done.  Adding shut off valves and replacing the kitchen faucet.  They have been a staple in Oshawa for years.  Definitely recommend them.

    Answer from pro:

    Thank you for your generous review and high rating. We're delighted to hear you are pleased with Trevor and his work. We have indeed been around for a while... since 1955. All the Best from E. Vaillancourt Plumbing

    Reply created 16 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Oct 2021

    replace outdoor tap with new copper piping210.00

    Quick, efficient, friendly service. Have had these guys come to my previous home and again any service was repaired properly. No call backs, no leaks Happy Customer

    Answer from pro:

    Thank you for your review and high rating. Just a call away whenever you need us again. All the Best from E. Vaillancourt Plumbing

    Reply created 14 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Oct 2021

    Amazing company

    This company is who you should call with any kind of plumbing issue. I needed a new hot water tank, I called in June and the company I was with could not install one. I needed a different size. They said they would order one. It was now the end of sept. No tank and mine started leaking. Called the company oh yes we need to order you a tank. Ok well this one is leaking. Their response was throw towels around it. I will skip the rest of the nonsense. I left that company and after some research I called vaillancourt. Right from the start everyone I dealt with was polite and listened to my issue. They always got back to me. They had no problem finding me a water tank and installing it in good time. Trevor was the man that installed it. He was fast efficient very friendly and good at his job. He cleaned up after himself. I couldn’t have asked for anything more. Vaillancourt is the company to deal with you most definitely will not be disappointed. And the price was about half of what I was expecting it to be. I will recommend these guys to anyone needing a plumber. Absolutely a great company that actually values their customers. Thank you so much vaillancourt.

    Answer from pro:

    We are so pleased to hear of your positive experience with our team and our service. We are constantly installing new hot water tanks for happy customers and we're glad you are one of them. Call us again anytime and we'll be there. All the Best from E. Vaillancourt Plumbing

    Reply created 5 Oct 2021
  • Review from Frank Harwood
    Rating: 5 out of 5
    Review left on 4 Oct 2021

    Leaking toilet

    Two technicians arrived on door step for a very simple job. Charged over 200.00 for labour. I have tried to call office for explanation, but no response so far. I feel the labour costs a little in excess for what was done. Three small items were replaced costing less than 70.00 job completed in less than half an hour. looked at leaking tap in ensuite, told noting wrong with it. Less than five minutes. A follow up to my previous review. I'm very happy to report, Bria reached out to us and offered a very satisfactory explanation. I am happy to report we have resolved any issues, and moving forward have decided to replace the troublesome toilet! Toilet selected, installation date confirmed! and we look forward to many more years with toilet free problems. My thanks to Brian, and Patsy for their concern, and desire to provide excellent customer service. We are very happy!!! We will be more than happy to recommend Vallancourt Plumbing for their great customer service, and professional work ethic. Barbara & Frank Harwood Barbara & Frank Harwood. We just had the new toilet installed, and we are very happy with the installation process, the technician was on time, professional, and courteous. No disruption to our morning routine, and the old toilet was taken away for us. We were very impressed with service given by Vallancourt Plumbing. Brian followed up the same evening with a phone call to ask if we were satisfied, this is what I call good customer service, and customers relations. If we need to have a plumbing job done again, we won't hesitate to call Vallancourt Plumbing, we know a good job will be done. Many thanks Brian, and your team. Frank & Barbara Harwood 25/10/2021

    Answer from pro:

    Hi Barbara & Frank, Thank you for your valuable feedback and words of praise. Plumbing repairs can sometimes indeed be costly and that is why it is very important to us that our customers see the value we provide to the cost. We're delighted our follow-up conversations with you made clear what and how our charges work and that ultimately you were pleased with the resolution. Customer satisfaction is paramount to us and it is our pleasure to have you walk away satisfied. We look forward to installing your new toilet as arranged and helping you again in the future whenever other plumbing need arise. Thanks again! All the Best from E. Vaillancourt Plumbing

    Reply created 6 Oct 2021
  • Review from Smit Patel
    Rating: 5 out of 5
    Review left on 2 Oct 2021

    Plumbing Service

    Would highly recommend E/ Vaillancourt Plumbing & Heating! The team is very kind and professional from the moment you call for a quote to the point the job is job. Brian was able to come take a look at the work I needed done and not only was I provided with a very fair quote, he was able to help me improve the setup of my waterlines for better flow without increasing costs. I needed a leaking sink drain fixed and a new shower faucet installed after my service was scheduled, and the technicians were able to add the service at a fair price. They were hard working and ensured everything was protected when working and all the mess was cleaned up once complete. Will definitely be going with E. Vaillancourt Plumbing for future plumbing needs.

    Answer from pro:

    Thank you for your thoughtful review and five star rating. Quality work and value are two of our corner stones which we base our business on. We look forward to the next time we can be of service to you. All the Best from E. Vaillancourt Plumbing

    Reply created 4 Oct 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2021

    Bathroom job

    I recently contacted E. Vailancourt Plumbing for services required during my bathroom renovations. I was happy to find they had a plumber available in short order, he arrived on time and completed the job without difficulty. Everything cleaned up, to my Wife's satisfaction (that goes far !) I will contact them again for all of my future needs. Alan M.

    Answer from pro:

    Happy wife happy life... glad we met her cleanup standards!:) Thank you for taking the time to review your experience with us. We truly appreciate it. All the Best from E. Vaillancourt Plumbing

    Reply created 29 Sep 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 27 Sep 2021

    Electrec Water Heater

    The guys, were very efficient in getting the old tank out and the new one installed. No damage to my home, stairs, walls, doors. There was no heavy lifting for me! They took away everything , with minimal cleaning for me. thanks.

    Answer from pro:

    Start to finish, making it easy and convenient for our customers is what we're all about. Glad you we're please with our service and look forward to helping you again whenever the need arises. Thank you kindly for your review. All the Best from E. Vaillancourt Plumbing

    Reply created 28 Sep 2021
  • Review from Gaurav K
    Rating: 5 out of 5
    Review left on 27 Sep 2021

    Garage Faucet Repair

    Excellent service! The tech Trevor changed our garage faucet. Communication from office was great. He arrived on time and fixed the issue in less than an hour. He was respectful of the property and he did not leave any mess behind. He was knowledgeable and was pleasant to talk to. Will use E. Vaillancourt plumbing in the future, should there be a need! Thanks.

    Answer from pro:

    Thank you for your lovely review and high rating. Such feedback inspires all of us here to carry on doing our best. Trevor is a valuable member of our team and we're glad to hear you were pleased with him. All the Best from E. Vaillancourt Plumbing

    Reply created 27 Sep 2021
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