Vaillancourt Plumbing & Drains

Rating: 5 out of 5

Vaillancourt Plumbing & Drains reviews (358)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jul 2021

    Simply the best!

    I have used this company for many years and Shane, who did the installation on Thursday, continued their reputation for excellence. Great quality of work and delightful to have around. Thanks.

    Answer from pro:

    We appreciate your words. Thank you for taking a minute to leave us this review, high rating and shout-out to Shane. All the Best from E. Vaillancourt Plumbing

    Reply created 19 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jul 2021

    Plumbing repair/services

    I have used Vallaincourt Plumbing three times now and will continue to do so. The staff that answer the phone and book the appointments are always friendly and understanding. The plumbers arrive on time and are personable and professional. They always offer useful advice and explain what they are doing and why. If something is unnecessary, they have always shared that with me to save money on the project. I have always felt good about the quality of the work done and the quality of materials/parts used. I will not hesitate to continue using Vallaincourt Plumbing.

    Answer from pro:

    Third time's a charm! Thank you for pointing out some of our strengths. We're always thinking about how to make our comprehensive services as streamline and customer friendly as possible. Keeping you informed and providing options is a big part of what we're about. All the Best from E. Vaillancourt Plumbing

    Reply created 19 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2021

    Clogged drain

    I'm from Oshawa, knew this company is very reputable. I'd recommend them to any of my friends.

    Answer from pro:

    We appreciate your vote of confidence. Thank you. All the Best from E. Vaillancourt Plumbing

    Reply created 16 Jul 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 14 Jul 2021

    Great Service

    This is the second time we've hired E. Vaillancourt Plumbing, and we were very happy with their service. Both times two people came, they were very helpful and knowledgeable and finished the work in a timely manner. I would definitely recommend, and will continue to use them as our go to plumbing company.

    Answer from pro:

    We very much appreciate you having taken a minute to send us this lovely review and 10 star rating. Thank you. Going forward, you can expect the same high level of service whenever you call us and remember, as the old saying goes... "third time's a charm." All the Best from E. Vaillancourt Plumbing

    Reply created 15 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jul 2021

    Multiple clogged drains and drainage pipe

    I used Vaillancourt Plumbing and after a minor mix up, they quickly resolved it and were at my house later in the afternoon. Trevor was professional and thorough and got the job done well. I really appreciated that they were able to fit me in on short notice that the technician did whatever he had to do to resolve the problem. I'll definitely use them again if I have to!

    Answer from pro:

    Hi Gary, Thank you for sharing your thoughts on your recent experience with our team. We're always striving for excellence in customer service and you can trust that we will continue to do so. We'll be there for you when you need us! All the Best from E. Vaillancourt Plumbing

    Reply created 14 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jul 2021

    Amazing Company

    The company was extremely helpful and thoroughly explained the procedure of what they were doing so I wasn't left in the blue and also explained how to prevent the issue in the future. Overall Company came quick and worked efficient and it definitely won't be my last time calling them.

    Answer from pro:

    Thank you for your dropping us a line and rating us so highly. We'll be there for you again whenever the need arises. All the Best from E. Vaillancourt Plumbing

    Reply created 14 Jul 2021
  • Review from Stephen Fonzo
    Rating: 5 out of 5
    Review left on 10 Jul 2021

    Plumbing Repair

    I had a smell coming from my bathtub drain. Vaillancourt sent 2 plumbers the day after I called who were able to diagnose and fix the problem within 2 hours leaving no mess after they were finished. Both plumbers were friendly, professional, and courteous, as was the secretary I spoke to when booking the appointment. Brian even called me the next day to ensure I was happy with the service of his company. I would highly recommend this professional and courteous company to anyone in need of plumbing repairs.

    Answer from pro:

    First impressions are critical and tell a lot about a business's level of service. We're delighted that yours was a very positive one and you can expect that whenever you need us again. Thank you kindly for your words of praise and high rating. All the Best from E. Vaillancourt Plumbing

    Reply created 14 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2021

    New toilet installs

    Shane and Stan were timely, completed both installs very quickly, and cleaned everything up making it no hassle at all, but that’s not even the best part of my experience. Both gentlemen came in and showed patience to my crated puppies who aren’t used to strangers yet, they were patient with all of my questions, and they joked and laughed with me. It was like having a friend come over to do something in your home that you couldn’t figure out! It also never slowed them down; I expected the job to take several hours, and they were done in one! I have an older home, so I was worried about problems with my pipes and they put me right at ease about it. The installation was flawless, and for a family of 5, only being without your toilets for an hour was fantastic and unexpected! This company is incredibly professional, and I would never go anywhere else now when I need a plumbing expert. Kudos to both Shane and Stan for not only being stellar in your workmanship, but being the greatest guys to come and do the job. Well done Vaillancourt on choosing the best men for the job!

    Answer from pro:

    Thank you for stellar review and high rating of our service. Shane & Stan, as will our whole team, take much motivation and pride from your words. We're constantly humbled and inspired buy our customer's feedback. Thank you for your trust and business. ..Just a call away... All the Best from E. Vaillancourt Plumbing

    Reply created 12 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2021

    Bathroom Plumbing

    We were very pleased with the job that E. Vaillancourt Plumbing & Heating Ltd. ( Trevor) did in our bathroom. We needed the bathroom taps fixed as soon as possible and Vallancourt Plumbing were able to fix the taps within 2 hours. Other companies said it would be the following day. We will be calling them again for any of our plumbing needs.

    Answer from pro:

    Very glad to have taken care of that faucet for you in the timely manner you describe. Thank you for your kind words and high rating. We'll be there for you again when the day comes. All the Best from E. Vaillancourt Plumbing

    Reply created 12 Jul 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 8 Jul 2021

    Emergency: Overflowing washroom toilet on long weekend

    Excellent Customer Service provided by Dispatcher and Plumber to an emergency flood on a long weekend.

    Answer from pro:

    Thank you kindly for your words and high rating! We get that flood emergencies can be very stressful and, therefor, strive for excellence in response times and customer service to make the process as painless as possible for our customers. You can rely on us every time. Thanks again and.. All the Best from E. Vaillancourt Plumbing

    Reply created 9 Jul 2021
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