Vaillancourt Plumbing & Drains

Rating: 5 out of 5

Vaillancourt Plumbing & Drains reviews (358)

  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 5 Jun 2021

    The only Plumber I call

    I have used Vaillancourt Plumbing since 2003. Although I have used other companies, I always went back to Vaillancourt and now theirs is the only company I use. I have been particularly impressed that they improve a plumbing situation rather than just repair it.

    Answer from pro:

    That's great to hear: you always come back to us. We're very appreciative of our long-time customers. You're an extension of our family business. Thanks for your continuing trust. All the Best from E. Vaillancourt Plumbing

    Reply created 7 Jun 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 4 Jun 2021

    Plumbing Repairs

    I called E. Vaillancourt Plumbing & Heating and spoke with a very pleasant lady regarding my plumbing issues for my toilet tank, tap and bathroom shower. She was able to quickly assess my situation and gave me a brief estimate in advance of starting the work. Within a couple of days Trevor came, he was polite and professional. Once I showed him and explained the issues we were having, he attended to the matter right away. He was quick and very efficient. After the job was completed, Trevor gave an overview of what he had done. It all worked out very well. The next day, Brian the Manager followed up to ensure everything was working and in good order, which I appreciated! I would highly recommend this company.

    Answer from pro:

    Thank you for taking the time to write us this lovely review. Trevor and our whole team are always working to provide a superior customer experience. You can trust we will be there for you again whenever you need us. All the Best from E. Vaillancourt Plumbing

    Reply created 7 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jun 2021

    Leaking valve

    My washer hot water valve was leaking after some maintenance. The plumber managed to squeeze me in and get it fixed that day! He was very friendly and didn’t mind my dogs. Great service

    Answer from pro:

    Glad we could be of service. Thank you for your review and high rating. Just a call away whenever you need us. All the Best from E. Vaillancourt Plumbing

    Reply created 4 Jun 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 31 May 2021

    Plumbing Repair

    I had 2 leaks in a hot water pipe and an outside hose connection that was busted. Both leaks were fixed and the hose connection replaced in an hour. Very satisfied with the results and professionalism done by Trevor.

    Answer from pro:

    Glad we could take care of your plumbing issues for you. Thank you for dropping us a line and your high rating. We sincerely appreciate it. All the Best from E. Vaillancourt Plumbing

    Reply created 1 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2021

    Clogged drain

    I put in a request on homestar for a clogged slow draining sink. Talked to Patsy from the office who scheduled an appointment. Patsy is very personable and this plumbing company is a family run business. On the day Mark showed up with his apprentice Alex at the scheduled time. They were very clean , respectful and followed covid protocol. The drain is now working and I am happy with the service. It is good to master plumbers taking the time to train apprentices.

    Answer from pro:

    Consistency of service from office to field staff is an important marker we aim for. Thank you kindly for your review and for pointing out this strength. Patsy and Mark, as does our whole team, appreciate your feedback. We look forward to the next time we can be of service to you. All the Best from E. Vaillancourt Plumbing

    Reply created 1 Jun 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2021

    Vanity taps replacement

    On time, polite, professional, worked solidly, quietly overcame rusted seized fittings, excellent cleanup. Ran pipes to install a front of house outside tap in a tricky situation. Four hours labour plus parts. Not cheap, but you get solid workmanship! I recommend this company.

    Answer from pro:

    We appreciate your public indorsement of our business with your review. Glad we could take care of your tricky situation and get you back up and running. Thank you. All the Best from E. Vaillancourt Plumbing

    Reply created 31 May 2021
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 27 May 2021

    instalation of a new toilet and replacing insides of 2nd toilet

    The service by Vaillancourt Plumbing was great. The staff were very friendly, efficient, and did the job following all covid protocols. We are very happy with the work done. Definitely will be referring this company to family and friends.

    Answer from pro:

    Sounds like we're Doing it Right! Thank you for saying so. Your words are much appreciated. Just a call away whenever you need us again. All the Best from E. Vaillancourt Plumbing

    Reply created 27 May 2021
  • Review from vickster
    Rating: 5 out of 5
    Review left on 27 May 2021

    Bathroom irritants

    Love these guys, Dave & Chris ... sink would not drain properly, had to rinse half dozen times after each use; ie brushing teeth. They installed new stopper, works like a dream. Bath tub faucet so tight I had to use both hands to turn on/off. Lastly wall mounted toilet with two flush cycles; many times it would keep gurgling. They said they have seen it many times, suggestion was to use larger flush all times. No more gurgling. Sounds like minor things, but, over time they drive you nuts, especially when you do the cleaning. Vicki M Oshawa May 2021 L1g2e9

    Answer from pro:

    We love them too! They are valuable members of our team. We're glad you got to experience customer service as it should be. Thank you for your wonderful review. Call us again anytime. All the Best from E. Vaillancourt Plumbing

    Reply created 27 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2021

    Outdoor water system repair

    Timely appointment set-up. Trevor was friendly and professional. Very quick diagnosis and repair. Would highly recommend.

    Answer from pro:

    "Friendly and professional" certainly describes Trevor well. Thank you for dropping us a line. We'll be there again whenever you need us. All the Best from E. Vaillancourt Plumbing

    Reply created 27 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2021

    Service

    They did an excellent job repairing a leaking copper line from the water tank, changing the humidifier tap and water line to code! A TRUSTED FIRM THAT HAS BEEN IN BUSINESS IN OUR AREA FOR MANY YEARS!.

    Answer from pro:

    Always a pleasure to hear we're doing an "excellent job." Glad we got you fixed up and back to status quo. Thank you for your words and rating. All the Best from E. Vaillancourt Plumbing

    Reply created 25 May 2021
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