Vaillancourt Plumbing & Drains

Rating: 5 out of 5

Vaillancourt Plumbing & Drains reviews (358)

  • Review from Zach Munroe
    Rating: 5 out of 5
    Review left on 27 Nov 2020

    Faucet repairs.

    Fantastic experience! I give this company and Trevor who came to my house a 10/10. I will be using this company again in the future if needed.

    Answer from pro:

    Hello Zach, So glad to hear of your positive experience with our service and Trevor. Call us anytime. All the Best from E. Vaillancourt Plumbing

    Reply created 30 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2020

    Dishwasher leak

    I had a leak, the repairman quickly found it and fixed my plumbing problems . Very grateful for the quick service.

    Answer from pro:

    Hello Atzemas, Thank you for calling us and for sending us this nice review. Our team is just a phone call away if you have any further plumbing needs, now or in the future. All the Best from E. Vaillancourt Plumbing

    Reply created 1 Dec 2020
  • Review from Sue
    Rating: 5 out of 5
    Review left on 24 Nov 2020

    Laundry room faucet gurgling

    Plumber quickly diagnosed the problem. He was very professional. Neat work, good job! The owner called the next day to see if I was satisfied with their repair. It was my first time calling Vaillancourt & I would definitely recommend them. I had called an American chain Sewer Squard the day b4 & they tried to scare me into a much more costlier unnecessary repair between $700 - $3,500. Beware. I’m also happy to use a local established honest company. Thank- You E. Vaillancourt Plumbing! Regards, Susan H.

    Answer from pro:

    Hi Sue, Thank you for putting your trust in our team. We very much appreciate your business and the comments you shared in this review. All the Best from E. Vaillancourt Plumbing

    Reply created 24 Nov 2020
  • Review from Danielle L
    Rating: 5 out of 5
    Review left on 23 Nov 2020

    Professional & Courteous

    I opened my kitchen cupboard to find a small lake coming out. This was on Saturday, I called and within the hour someone was here and fixed my indoor swimming pool and took care of a couple of 2 other long-standing issues at the same time. The plumber obeyed all Covid protocols, Shane was courteous and work quietly to fix everything. I was very happy with the service.

    Answer from pro:

    Hello Danielle, Glad we could pull the plug on your pool and get everything back to status quo. Thank you for your review and for having called us. We hope to hear from you again whenever the need arises. All the Best from E. Vaillancourt Plumbing

    Reply created 23 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2020

    Smart, quick and courteous

    Vaillancourt Plumbing are a reliable and professional organization. We use them almost monthly in the properties we manage to solve emergencies, perform scheduled tasks and larger projects too like replacing a watermain from the street. Brian, Patsy and Nancy are attentive and easy to work with to arrange projects both big and small. The plumbers are smart, quick, and courteous with our residents.

    Answer from pro:

    Mordini Residential, It's a pleasure to be associated with your business. You always conduct your interactions with us in such a cordial and pleasant manner which makes our efforts to service your account seamless. We very much appreciate your business and look forward to our continued relationship. All the Best from E. Vaillancourt Plumbing

    Reply created 21 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Nov 2020

    Basement bathroom

    Had a 2 piece bathroom that was extended and turned into a 3 piece. Brian provided a quote listing all that was to be done and it was all done exceptionally well. Dave the plumber was amazing. Polite clean and his workmanship was way beyond his years. If you need work done give these guys a call. You won’t be disappointed.

    Answer from pro:

    Hi Chris, Thank you kindly for your words of praise... a lovely testament to our efforts. We hope you get many years of use and enjoyment from your new bathroom. All the Best from E. Vaillancourt Plumbing

    Reply created 19 Nov 2020
  • Review from Samantha Williams
    Rating: 5 out of 5
    Review left on 16 Nov 2020

    Bathroom Renovation

    My first interaction with Vaillancourt was with Nancy who represented the company so well, I was sure this was going to be a wonderful partnership. For my first quote I received a call from Brian who gave me some background on the company and services. I felt more confident this was a great company. When David arrived to complete the work at our customer’s home, he immediately said hello and introduced himself. David was professional and polished in his appearance and manner. His knowledge and work ethic was incredible. David jumped right in, working so efficiently and cleanly, explaining the work he was doing. Some plumbers would just install a new bathtub but David checked that the drain was flowing in the right direction and quickly saw it was not. It was going uphill by 1/8”. David made the necessary changes in very impressive time and by fixing this, there was a drastic improvement. I had a very brief interaction with another Plumber, Shane who drove up, got out of his vehicle, waved and said hello. He put something in David’s vehicle and made sure he acknowledged me and said have a great day and waved goodbye as he left. This may seem a very small gesture but meant so much in the moment as Shane had been on call and had a very late night working. He could have pretended not to see me but made a special effort to acknowledge me. After the project was completed, I received a call a couple days later from Patsy to create my company account. Patsy mentioned looking at our website and knowing what we look like. I was impressed that even though Patsy was very busy, she had taken the time to get to knows little about us. I was very pleased when I received the invoice as it was very fair and reasonable for the quality and amount of work completed. My partner and I are very particular about who we use on a project and who we refer our customers to. I am looking forward to establishing a long time working relationship with Vaillancourt and feel confident using them on all our future projects and have every confidence in recommending them to anyone who is looking for a quality plumbing company. Vaillancourt will take care of you with great workmanship and excellent customer service.

    Answer from pro:

    Hi Samantha, Thank you very kindly for your well thought-out review. It's very nice to be acknowledged in this way and I can tell you that our whole team appreciates it. Such comments motivate and inspire us forward. It's been a pleasure dealing with you and we look forward to continuing this relationship well into the future. All the Best from E. Vaillancourt Plumbing

    Reply created 17 Nov 2020
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 4 Nov 2020

    Plumbing repair

    Great service. I was impressed with the ability to get a plumber so quickly. It turned out to be a much more extensive problem than expected. The gentleman showed me the damage and explained the repair as he worked. Very tidy and polite. Thanks Shane.

    Answer from pro:

    Hello and thank you for your review. We much appreciate you having shared a few great words with us. Keeps us all motivated. All the Best from E. Vaillancourt Plumbing

    Reply created 5 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2020

    Excellent Work

    Vaillancourt Plumbing responded quickly and efficiently to our 1 a.m. emergency call. Their plumber Shane managed to calm me down and asked the questions necessary to make sure he had the parts necessary to successfully complete the job. Shane was confident and clear in providing the details of what was needed and the expected cost. I felt comforted with the level of service and Shane's calm presence. Customer service followed up to ensure satisfaction which was appreciated. I would definitely recommend this company and will not hesitate to reach out to them in the future. Thank you!

    Answer from pro:

    Hi Audzar, Thank you for your words of praise and your shoot out to Shane. Responding to emergency calls quickly and providing our customers with an understanding of their situation, adding to that a healthy dose of calm delivery is what we strive for. We're glad you found us and hope to hear from you again whenever you need us. All the Best from E. Vaillancourt Plumbing

    Reply created 5 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2020

    Plumbing repair

    Have had vaillancourt plumbing on two separate occasions and in both situations staff were courteous and professional- jobs were completed in a timely and efficient manner Excellent service and care! Would definitely call upon their services again!!

    Answer from pro:

    Hello Ellen, We so appreciate hearing from you and are delighted with your favourable words. ...Thank you. I would say, we are a good match. ...You describe our service as "Excellent" and you are an Excellent customer. All the Best from E. Vaillancourt Plumbing

    Reply created 3 Nov 2020
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