Vaillancourt Plumbing & Drains

Rating: 5 out of 5

Vaillancourt Plumbing & Drains reviews (358)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2020

    Toilet plugged

    Office staff went out of their way to help. Called other plumbers as they were booked. They were able to come earlier than expected Kind helpful professional. I was very impressed.

    Answer from pro:

    We are very pleased you were "impressed" with our service. We appreciate you having called us and thank you for having left us this review. All the Best from E Vaillancourt Plumbing

    Reply created 29 Sep 2020
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 28 Sep 2020

    Replaced stand pipe and fixed leaking copper pipe

    Had a copper pipe spring a leak and then had a crack in the stand pipe. Brandon and Stan showed up and fixed things up nicely. Very courteous and did great work and cleaned up and disposed of the waste material. Would not hesitate to use again. As the old adage goes ‘you get what you pay for’.

    Answer from pro:

    We're glad you are pleased with our service and appreciate your thoughts. Thank you for putting your trust in us. All the Best from E. Vaillancourt Plumbing

    Reply created 29 Sep 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Sep 2020

    water service repair

    No water at all for the home, front yard had water built up buy side walk. phoned Vaillancourt Plumbing. Brian came over, We talked about repair and estimate. Everything went vary well, great job. Fantastic People

    Answer from pro:

    Must have been frustrating having no running water to your home. ...one of those basic and important needs we take for granted until it's not there. So glad we could get you fixed up and running again and we're pleased we were able to provide you the service you describe. Thank you for your words. All the Best from E. Vaillancourt Plumbing

    Reply created 28 Sep 2020
  • Review from alan
    Rating: 5 out of 5
    Review left on 24 Sep 2020

    outside water valve

    They have been at my house a few times I am happy with the quality of the the work done and they are tidy workers

    Answer from pro:

    Thank you kindly for leaving us this nice review. 24/7, we're here for you if the need arises. All the Best from E. Vaillancourt Plumbing

    Reply created 24 Sep 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2020

    Roots plugging sewer drain in basement

    It was a difficult job to clear the roots, but Dave at Vaillancourt worked on it for almost 4hrs and never complained once. We've used Vaillancourt for 23 years now, we've always been treated fairly and respectfully. I wouldn't hesitate for a moment to recommend Vaillancourt Plumbing to any of my friends or family.

    Answer from pro:

    Thank you for your review and praise of Dave. ...He takes a lot of pride in his work and customer relations. It's always an honour to hear when a customer tells us they "wouldn't hesitate" recommending us to friends or family. Call us anytime. All the Best from E. Vaillancourt Plumbing

    Reply created 22 Sep 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2020

    Came through for emergency and exceeded expectations

    As we are in the process of selling our home, Vaillancourt Plumbing came through during a highly stressful time. From the phone staff being so friendly and courteous and the plumber himself being very knowledgeable and extremely efficient. They went above and beyond to come in same-day for our clogged kitchen sink. This was especially appreciated since were scheduled to list our home the very next day. Dave was polite and kept the area clean since we had just had professional cleaners in the house. We will definitely be calling them again for any future plumbing needs.

    Answer from pro:

    We Get It. ...Selling a new home can be a stressful time, as you say. Our guys always try to put themselves in our customer's shoes. We thank you sincerely for recognizing our efforts and hope that your new home brings you many years of good memories. All the Best from E. Vaillancourt Plumbing

    Reply created 21 Sep 2020
  • Review from Glen Pulham
    Rating: 4 out of 5
    Review left on 12 Sep 2020

    Bathroom fixtures r&r

    Extremely prompt. Very courteous. Seemed to know his profession well. Got to work without delay. Area was clean when finished and work was very well laid out and tidy. Thanks

    Answer from pro:

    Hi Glen, Your review nicely covers the areas we actively and proudly work hard to deliver great service on. Thank you for recognizing our efforts. All the Best from E. Vaillancourt Plumbing

    Reply created 14 Sep 2020
  • Review from Customer of Vaillancourt Plumbing & Drains
    Rating: 5 out of 5
    Review left on 11 Sep 2020

    Sink tie in

    Called vaillancourt as I required a sink tie-in. They were very professional, courteous and quick.

    Answer from pro:

    We appreciate your business and thank you for taking a minute to send us this review. All the Best from E. Vaillancourt Plumbing

    Reply created 14 Sep 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2020

    Great service

    The plumber arrived on time and was very courteous. He quickly found the problem, got the part and fixed it. He even showed me the faulty part that was causing the problem. I highly recommend this company.

    Answer from pro:

    Thank you so much for your review. We are always striving to make our customer service top notch and it's very motivating to hear from customers like you that we are succeeding in that regard. Until next time... All the Best from E. Vaillancourt Plumbing

    Reply created 11 Sep 2020
  • Review from KEVIN WANG
    Rating: 5 out of 5
    Review left on 10 Sep 2020

    Shower fixture repair

    Awesome service. Very helpful. Trouble shooting, Problem solving. Quick response. On time, efficient and effective. Highly recommended in Durham region. Superior helpful and flexible in terms of timing of service.

    Answer from pro:

    Hi Kevin, So glad to hear your words of praise for our service. Call us anytime, with a job or just to ask a question. We would be pleased to help you again. All the Best from E. Vaillancourt Plumbing

    Reply created 11 Sep 2020